TOYOTA CASE STUDY 1. Identify using a model the levels of a product. a) Core Benefit: This is the basic need of the consumer that the product satisfies. This is the basic need that urges the consumer to buy something. For example‚ a hotel room satisfies the basic need of having a place to sleep and some privacy. So the core benefit here is the need for a place to sleep and privacy. b) Basic Product: This is the basic product that satisfies the inner needs of the consumer. At this level
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| Fall 2013 Prof. Sónia Dahab Toyota: The Acceleration Crisis Francisco Vasconcelos | Inês Ferreira | Miguel Peñalta | Tomás Mourão Agenda 1. Case Summary 2. Current Issues 3. Solutions from Toyota 4. Toyota Now 5. Discussion Quality Management | Fall 2013 2 Case Summary Industry Analysis – brief description • The global automotive market is highly concentrated – fierce competition • The top four manufacturers: Toyota‚ GM‚ Chrysler and Ford – C4 = 37.6%
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Toyota is a great company that has been very successful over the past couple of decades. Toyota was founded in 1926 by Sakichi Toyoda‚ and in 2006‚ 8.5 million vehicles had been produced. Toyota has surpassed Ford and is on its way on surpassing General Motors. Toyota still has its challenges and that is what the SWOT and Porter’s Five Force Analysis will show (Hill‚ Jones p. c61-c72). Starting off with the SWOT Analysis for Toyota is strengths are that in 2005 Toyota’s factories in the US and
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Toyota has built a huge manufacturing company that can produce millions of cars each year for a wide variety of consumers. Why was it able to grow so much bigger than any other auto manufacturer? TOYOTA built a large manufacturing company‚ producing tens of millions of cars per year for a variety of consumer products‚ consumer demand different prices. What customers want their analysis‚ according to their needs. The Toyota Corporation lean production and continuous improvement of the master. The
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TOYOTA PHILOSOPHY At the beginning‚ the author explains 3 chain managements of Toyota. First one is the supply chain management system. The lean manufacturing concepts are created by Toyota such as Kanban‚ Just-in-Time and Kaizen. Toyota’s production system has become so worldwide affective; lots of manufacturers are using Toyota’s lean system. Second component is‚ demand chain management which is coordination of information‚ material and financial flows in the distribution of vehicles. And the
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Toyota Toyota is a typical example of how Japanese industry succeeded. Although it is often conservative in design and not very creative in bringing new ideas‚ its special attention to build quality and reliability wins customer confidence gradually. Its emphasis on technology development and production efficiency results in up-to-date products and good value for money. That ’s why its cars capture a lot of brains if not hearts. Nevertheless‚ in recent years Toyota starts getting more creative no
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Toyota’s recall fiasco (2010) Jalopnik The crisis: Toyota recalled a total of 8.8 million vehicles for safety defects‚ including a problem where the car’s accelerator would jam‚ which caused multiple deaths. How Toyota responded: Toyota initially couldn’t figure out the exact problem‚ but it sent out PR teams to try and stop the media backlash anyway. The upper management was invisible in the early stages of the crisis‚ skewing public perception further against the company. Toyota’s response
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Conflict? Using the results of your assessments‚ identify personal strengths and weaknesses. What will you do to reinforce your strengths and improve your weaknesses? CASE APPLICATION Out of Control ith a worldwide recall of some 8 million cars and 51 deaths that U.S. regulators say have been caused by mechanical failures in its cars‚ Toyota Motor Corporation faces a corporate crisis of epic proportions.58 What happened at the car company that had finally achieved the title of world’s largest car maker
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3) Where if at all‚ does the current routine for handling defective seats deviate from the principles of the Toyota Production Systems? If we look back to the Principles of TPS‚ basically the general aim is to focus to eliminate waste and achieved cost reduction. It’s directed all of the resources of a production line toward delivering a top-quality product for the customer. TPS provided two principles and guidelines to ease the identification of waste. Before we talks more about the current routine
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would set up the first company on the market with an imagine of being an environmentally friendly car company‚ which could have explicit benefits to the company into the future. There was a lot of imperfect information within the case for Toyota to make its decision. Toyota did not know whether any of their competitor companies were going to develop the hybrid technology as well. They knew that other companies started developing the technology to meet CARB’s zero emission vehicle (ZEV) policies. However
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