Sense of Change Management‚ 2nd edition Case studies – text and questions Contents Case study 1: Aster Group 3 Case study text: Aster Group 3 Introduction 3 History‚ culture‚ orientation 4 Drivers for change 6 Leadership 8 No shotgun wedding 9 The transition period – one year on 11 Project management 12 Organizational development 13 Developing management and leadership capacity and capability 14 Case study questions: Aster Group 17 Individual
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ANSWERS TO STUDY QUESTIONS CH 1 1. Why is management important to society? For a society to survive and prosper there must be maintained efficient and effective management of the production of goods and services. 2. Why is management important to individuals? The management function is a source of employment to 18% of the growing work force. It offers good salaries‚ status‚ and opportunities for personal growth. 3. What is the role of the manager? The role of the manager
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18 MANAGING CHANGE Chapter Scan Organizations have to keep pace with current issues related to quality‚ technology‚ diversity‚ globalization‚ and ethics. This requires managing both change and resistance to change. All organizations experience external and internal forces for change. There are numerous organization development interventions available to managers. Diagnosis and needs analysis are essential first steps in any change management effort. LEARNING OBJECTIVES After reading
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OD interventions case study. An employee morale problem. file:///C:/Documents and Settings/staff/Desktop/OD interventions case stud... My Organization Share Top Drag Me Contents Click to go to section: The organizational problem. The Organizational Development intervention they wanted. The thinking behind the design of the OD intervention. The constraints I needed to work within. The tools I decided to use in the one day workshop. The workshop design. How I used the change puzzle
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November 22 Case Study HP Hewlett Packard Corporation 2007 Table of contents Introduction Existing vision‚ mission‚ objectives and strategies Proposed vision and mission Stage 1: Input Stage Internal Factor Evaluation (IFE) External Factor Evaluation (EFE) Competitive Profile Matrix (CPM) Stage 2: Matching Stage Strengths-Weaknesses-Opportunities-Threats Matrix (SWOT) Strategic Position and Action Evaluation (SPACE) Boston Consulting Group Matrix (BCG) Internal-
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Korman’s firm‚ his unprofessionalism may gain him a reputation‚ but not as much damage will be done to his firm. If he is responding to offer rejections the way he did with Abdala‚ he could miss out on an opportunity to later hire... 4. What does this exchange tell you about the limitations of e-mail? Email conversations in general are formal way of communicating when used in business‚ so we can never mix a friendly email with formal business one or else there will be huge
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www.hbrreprints.org HBR CASE STUDY AND COMMENTARY Should Cheryl initiate an investigation at her new firm? The CEO’s Private Investigation Four commentators offer expert advice. by Joseph Finder • Reprint R0710A If there ever were a time when a chief executive should commission some quiet snooping on her colleagues‚ this might be it. HBR CASE STUDY The CEO’s Private Investigation COPYRIGHT © 2007 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED
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serves as the main case study as it gives an insight of how Howard Schultz (CEO) of Starbucks Coffee Company was able to lay a foundation for his company that managed to see it even through the unexpected events although it had some hiccups. What were the loopholes of the company ’s foundation? What enabled it to manage the unexpected? Were they the routines or the culture and values under which it operated or was it how the decisions were made within the company? Other case studies will be used to
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Table of Contents 1. MANAGING DIVERSITY ............................................................................................. 1 2. STEP I CAN TAKE WHEN MANAGING DIVERSITY AT AN ORGANIZATION .......... 3 2.1. DEFINING MY TEAM............................................................................................ 3 2.2. ASSEMBLE THE NECESSARY RESOURCES .................................................... 3 2.3. CONSTITUTE A SYSTEM ........................................
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Case 03: Creative Deviance: Apple Org Chart ! One of the major functions of an organization hierarchy is to increase standardization and control for top managers. Using the chain command‚ managers can direct the activities of subordinates toward a common purpose. If the right person with a creative vision is in charge of a hierarchy‚ the results can be phenomenal. Until Steve Jobs’ regrettable passing in October 2011‚ Apple had used a strongly top-down creative process in which most major decisions
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