AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724 SUBJECT:-E-COMMERCE MANAGEMENT COURSE : Total Marks : 80 Attempt all the cases Case 01 GM’s E-Business Strategy INTRODUCTION US-based General Motors (GM)‚ the largest automobile company in the world‚ was in trouble in the late 1990s. The company’s market share in the US automobile market had been steadily declining from a high of 50% in the late 1960s to a low of 28% by 1999.Analysts pointed out that GM had been in the grip of a vicious
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the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments
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INTRODUCTION: The subject of car finance comprises the different financial products which allows someone to acquire a car with any arrangement other than a single lump payment. The provision of car finance by a third party supplier allows the acquirer to provide for and raise the funds to compensate the initial owner‚ either a dealer or manufacturer. For Business sector finance: Car finance is required by both private individuals and businesses. All types of finance products are available to either
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Topic: “Relationship between Service Quality and Customer Satisfaction: The Case Study of the Olympic Sports Club in Bangkok” CHAPTER 1 GENERALITIES OF THE STUDY 1.1 Introduction When the market is full of competitors and marketing is shifted from internal consequences of performance (i.e.‚ productivity and profit) to the external consequences of performance (i.e.‚ consumer well-being)‚ practitioners in the sports industries need to pay attention on customer satisfaction and service quality. (Kerkby‚ and
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Beatty‚ former Detroit Chief of staff entangled in the infamous 2008 Detroit political sex scandal with then mayor‚ Kwame Kilpatrick opens up about the scandal and shares her story of self-redemption. December 1‚ 2008‚ is a day that remains in infamy for former Detroit Chief of Staff‚ Christine Beatty who was sentenced to 120 days in jail after pleading guilty to two felony obstruction of justice charges. Both Beatty and Kilpatrick were accused of an extramarital affair by Detroit Deputy Police
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1. CASE STUDY: ALICIA Alicia is a 28 year old female that has been referred for outpatient services after being admitted into an acute psychiatric ward for 5 days. Alicia complains of persistent numbness on the right side of her body‚ extending from her face down to her leg. Twice‚ Alicia was admitted into the hospital from the emergency room with a visible amount of paralysis on the right side of her face. After numerous tests‚ ruling out Bell’s Palsy and Parkinson’s disease‚ Alicia was sent
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Task 1 Can polar bears and people coexist? Polar bears are the largest land predator on earth today. They live in the Arctic area‚ surrounded by the northern nations like Norway‚ Greenland and Canada. The effects of global warming have caused the temperatures to rise‚ which have led the Arctic ice to melt. Because the polar bears’ territory is shrinking‚ they are forced to hunt further inland. They usually hunt on the sea ice‚ but they cannot do that now. A polar bear can starve for months‚ but
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A Huge Production System Can Survive Forever? A Review of the Literature Marina Fajardo Professor Ellis Written Communication 60D 28 July 2014 A Huge Production System Can Survive Forever? A Review of the Literature Nowadays‚ General Motors is well known as a big company in the whole world. Since the foundation of the company the managers that work there need to make an effort to make profit and build the image of the company. General Motors is an automobile industry located
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individual who directly or indirectly help me during the project work. 4 A PROJECT REPORT ON “THE LUXURY CAR SEGMENT” Submitted By:- Aafreen Tinwala TYBMS (Semester 6)
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HFCC English 1/30/2015 0 to 100 Real Quick If you could have any car in the world‚ what would you choose? Some might say a 1970 Dodge Challenger R/T‚ or a 2002 R34 Skyline GT-R‚ or perhaps a 2015 BMW M5. There are so many varieties of automobiles‚ from sports to luxury. Today’s cars‚ compared to the first ones sold‚ are very complex and have astonishing features. From the very first car productions around 1910‚ to sportier cars in the 1950’s‚ to today’s speedy and beautiful automobiles‚ the evolution
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