name for over a century. There are many different classes developed to cater for the ever demanding customers. Some of the classes are C‚ D‚ E‚ G‚ K‚ L‚ R‚ S‚ T class. Also‚ Mercedes reputation is also build in the Formula One scene. 1. Customer retention Customer retention is an assessment that an organization takes to measure the customer defection. It is important because retained customers tend to spend more‚ need lesser loyalty cost and they tend to refer someone to your business. Therefore
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Module 7 Case Study 2: Transforming customer service for BRANZ Ltd. Abstract Porter’s value chain describes a comprehensive format of creating value within any business venture. It explains how to alter business inputs into outputs that are of greater value than the initial cost of creating the same outputs. According to Michael Porter‚ analysing the chain of activities in any organization will be of more value to the output and services compared to the summation of the cost of these activities
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INTRODUCTION:- A Luxury car is a styled‚ luxurious automobile intended for comfort and satisfaction of its owner or driver‚ sacrificing passenger space‚ cargo capacity and other practical concerns for the sake of style. The luxury cars are very expensive and its price range is above Rs 20 lakhs. Hence these cars are affordable and are preferred by high income group. A Luxury car segment is one which is packed with extra dose of luxury features‚ designed with perfection and beauty for a guaranteed
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Work with colleagues and customers ! ! • internal customers: are people who work within the industry eg. workmates who work other departments within the same organisation ! ! • external customers: are people who are outside the organisation eg. clients‚ paying customers etc. ! ! • the communication process cycle: sender (giving message)‚ receiver (receiving message)‚ message (information is conveyed)‚ feedback (message got to the reviver with the intend from.)! ! Types
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Alongside the various world religions there has been growth of two major worldwide faiths‚ namely Christianity and Islam. They are fast growing in Africa. Barrett’s (1982); sites an example in Zambia that about thirty five thousand (people became Muslims by 200.0. it is for this reason that the assertion that the world religious‚ Christianity and Islam have been influenced by their African setting. It follows that change does not just take place in human beings. There should be an influence towards
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to show itself‚ was the car. Although the growing popularity of the automobile was positively affecting middle
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5. How can the Internet be used to facilitate Telecommuting? Telecommuting‚ is also referred to as ‘telework”‚ this seen as the act of businesses enabling their employee to carry out work from the comfort of their‚ home or a remote area‚ hotel and so forth‚ it is the act of commuting mobile through various telecommunicating equipment’s. To enable employees to get work done more efficiently‚ and rid them of various distractions across the workplace. It rids the company from not meeting their required
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Australian Government provide money to car manufacturers to prevent them from moving their operations overseas? Discuss‚ drawing on contemporary debates about this issue in the news media. Introduction Car manufacturing in Australia was one of the strongest sector in the Australian economy. Within the past few months and ongoing weeks‚ there are several news being published that the Australian car manufacturing sector has become so small that that each car company is relying on the survival of
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............................17 BIBLIOGRAPHY..........................................18 EXHIBITS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. U.S. Car Sales For Major Manufacturers (1973 - 1983) Number of Dealerships VS. Principles(1979 - 1989) Breakdown of Total Sales Net Profit as a % of Sales Gross Profit as a % of Sales Now Car Sales - Hamilton County Ohio "Sweat Mountain" News Break Stats Small and Average Size Dealership Organizational Charts Large Size Organizational Chart Market
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Computer systems are vulnerable to many threats that can inflict various types of damage resulting in significant losses. This damage can range from errors harming database integrity to fires destroying entire computer centers. Losses can stem‚ for example‚ from the actions of supposedly trusted employees defrauding a system‚ from outside hackers‚ or from careless data entry clerks. Precision in estimating computer security-related losses is not possible because many losses are never discovered‚
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