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    Introduction: Southwest Airlines was incorporated on June 18‚ 1971‚ serving three cities‚ Dallas‚ Houston‚ and San Antonio. It has been a successful business that has grown into a powerful force in the airline industry. The reason Southwest has remained financially viable is their commitment through point-to-point service with a quick turnaround time. The more planes in the air and the less time on the ground is a profitably business model. Although‚ there are some areas where Southwest

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    Case 1: Southwest Airlines 1. What is SWA’s strategy? What does it take to execute the strategy? Southwest’s strategy is to maintain low cost‚ low fares and frequent flights. SWA execute this strategy through emphasizes point to point routes‚ which means customers fly directly to their final destination. According to annual report of 1993‚ 80 percent of its customers fly non-stop to their final destination. Furthermore‚ SWA also pays off in shorter turnaround times and higher equipment. Therefore

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    CASE STUDY UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs of UPS’s package tracking system include package information picked up from “smart label”. The tracking system also include customer signature‚ pickup‚ delivery information by using hand held DIADs. The package tracking system also input the information about the current location (while en route) of the package and billing and customer

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    Dallas Texas‚ Southwest Airlines stands out as a company willing to do things differently and wanting to be the best Airline in America‚ and last year it was rated America’s best airline‚ both in the quality of its flights and the being the most profitable. With such admirable past and what seemed like a future cast in success‚ one would not expect Southwest to be confronted with problems which could potentially derail it from its destination as the premier carrier in the US Airline industries. The twin

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    Figure 1: Top Ten U.S Airlines International Schedules Enplanements‚ 2008 {draw:frame} {text:bookmark-start} American Airlines engagement in E-Business {text:bookmark-end} AA website has more than 1.6 million site visits per day. AA is deeply dependent on e business as their website involves functioning of many online distribution channels doing business online 24-7. To add to that‚ at AA.com customers are provided with comprehensive services such as‚ they can search for and book low

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    1) What caused the existing system at ETO to fail? This system was based on the assumption that direct costs and overhead are consumed in the same proportion for all product testing. However‚ this is not the case and therefore the system failed. For example‚ due to the implementation of the vendor certification and the just-in-time delivery‚ some products are already tested and do not need any further tests‚ and ETO faces a decreasing number of the tests performed. On the other hand‚ new components

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    year‚ the time series exhibits regular fluctuations during every July in each year. For instance‚ this equation (y = 2.3347x + 100.47) explains that there is a coefficient of trend that’s moving upwards Moreover‚ every July the demand of Clear Skies Airlines (CSA) is very good Therefore‚ the number of passengers that travel overseas from Pleasantville using CSA’s services‚ shows a strong increasing trend‚ with strong seasonality. On the basis of the cyclical travel patterns‚ we can clearly see that the

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    which were published by individual airlines‚ and call the airline reservation agent to make a booking. At a later time‚ the airline reservation agent would call back to confirm the booking‚ or to propose an alternative flight‚ if no seats were available. The airline paid the agent a fixed amount of commission for the booking. The airline business in the US was in a turbulent situation in the late 1970s due to fierce competition and deregulation. Most of the airlines that operated on the same routes

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    has been using the Qualitative method rather than Quantitative method. 2. What is the importance of accurate forecasting for YFHC? Justify with case specific information and avoid general comments. (5 marks) (max.150 words) 3. What should be an appropriate forecasting horizon (duration)? Justify with one specific example connected to the case. (5 marks) (max. 150 words) 4. Please draw the graph of 4 years demand data and write down your observations (5 marks) (max.100 words for observations)

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    Table of Contents S.No. | Topic | 1. | General Environmental Analysis | 2. | Industry’s Dominant Traits | 3. | Based on Porter’s Five Forces Model Attractiveness Industry | 4. | Strategic Group in Industry | 5. | Industry Dynamics within the Dominant Strategic Group (Porter Five Forces Model) | 6. | Drivers of Change and their implication on the industry | 7. | Key Success Factors | 8. | Competitive Profile Matrix (CPM) | 10. | External Factor Evaluation

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