he heard cracking sound and felt pain and burning in his low back. He is status post anterior retroperitoneal exposure of the L5-S1 space with mobilization of the bilateral iliac vein and artery on 10/02/12. Per OMNI‚ he was declared MMI on 09/18/13. Based on the progress report dated 03/02/16‚ the patient reports increased pain for about a week. He rates the pain 5/10 with medications and 8/10 without. He is interested in some PT to help with the pain. The pain is in the low back and occasionally
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radiculopathy‚ lumbar region. As per OMNI notes‚ the patient is diagnosed with history of right L5-S1 tear‚ low back pain‚ right quadratus lumborum strain‚ and paresthesias. He underwent lumbar laminectomy at L5-S1‚ and L3-L4 and L4-L5 decompression of the nerve root on 2/24/2016. As per progress report dated 6/6/2016‚ the patient complains of lumbar pain. He states that the symptoms are mild. The pain is aggravated by extended walking. He returns after 3 months postoperative
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complaining of neck pain. HPI The patient tells me her symptoms started in early August. She had been away on vacation. She was sleeping on an air mattress. One night realized that the air mattress was not fully inflated‚ but slept anyway and she awoke the next morning‚ she was having some neck pain. She said initially she attributed just to sleeping wrong. She had pain for a couple of days. She took a few days worth of Advil and felt better. She said following that‚ the pain restarted without
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JETBLUE AIRLINES OCTOBER 2006 JetBlue started their business in a positive approach‚ by ensuring the main elements were in place prior to starting operations. Compared to JetBlue ’s counterparts that started up their airlines in the 1980 ’s and 1990 ’s‚ JetBlue began with a highly experienced senior management team‚ dedicated core values‚ and plenty of capital to ride out the low times. JetBlue ’s strengths and opportunities compared to the industry are: Strength & Opportunities:
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What problem does BA have? Traditionally‚ success in complaint handling has been measured by the lack of complaints‚ i.e.‚ a rise in complaints is negative. This is not always true‚ as this case clearly goes to show. In the early 90’s BA discovered that as many as a third of BA passengers were in some way dissatisfied with their BA flight‚ but that 69% of those passengers never registered a complaint. BA had been trying to concentrate on “melting the complainant iceberg” and was especially
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JetBlue Airways: Starting from Scratch Summary Introduction (Exhibit 1) • JetBlue’s service had grown from 9 departures per day at launch in February 2000 to more than 50 per day in the past 11 months. The fleet had grown from 2 planes to 10 with the arrival of one new Airbus A320 every five weeks. The business plan called for adding 10 new planes every year through the end of 2003‚ bringing the fleet to 40. • Ann Rhoades‚ Executive Vice President for People‚ had been extremely busy – growing
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INTRODUCTION: It was time when British Airways showed the world the future of travel with the opening of Heathrow Airports spectacular new Terminal 5. Opening on the 27th of March 2008‚ inaugurated by Queen Elizabeth (the second)‚ the terminal completely failed in the first two weeks of its operation. Insufficient staff training and testing‚ coupled with a disruption in the Terminals IT systems led to around 500 flights being cancelled. SEGEMENTED ANALYSIS (What went wrong): 1. Logistics and
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This file contains BUS 599 Week 1 Assignment Crafting and Executing Strategy Case JetBlue Airways General Questions - General Academic Questions Assignment: #1 - Crafting and Executing Strategy · Students are required to conduct an analysis of a company situation Case #3 Jet Blue Airways (p. C-51) and prepare a 4-5 page report to complete the following: 1. Discuss the trends in the U.S. airline industry and how these trends might impact a company’s strategy. 2. Discuss
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Problems at JetBlue On Valentine’s Day 2007‚ a severe winter storm hit the northeastern portion of the United States causing many airlines to cancel many flights that resulted in other airlines to divert other flights to the John F. Kennedy airport in New York. JetBlue Airways decided to wait out the storm and found it impossible and unable to continue flights. JetBlue Airways began receiving irate passengers due to being bumped or routed to New York. As problems progressed‚ passengers found
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Barger‚ previously president and COO of JetBlue‚ was named the airline’s CEO. JetBlue’s board promoted Barger to the CEO role in the wake of a highly publicized operational crisis in February that led to the cancellation of over 1‚100 JetBlue flights and adversely affected the travel plans of thousands of passengers. Though numerous interviews and meetings during the past day allowed Barger to outline his vision for the airline‚ he realized that he needed to move quickly in implementing that
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