MANAGEMENT FINANCIAL CONTENTS (INCLUDING CORPORATE GOVERNANCE) INTERESTED PERSON TRANSACTIONS MATERIAL CONTRACTS USE OF PROCEEDS FROM INITIAL PUBLIC OFFERING AND RIGHTS ISSUE SHAREHOLDERS’ INFORMATION NOTICE OF ANNUAL GENERAL MEETING PROXY FORM tiger airways holdings limited annual report 2012 financial year ended 31 March 2012 1 CORPORATE INFORMATION BOARD OF DIRECTORS Mr. Joseph Yuvaraj Pillay Independent Director and Chairman Mr. Chin Yau Seng Executive Director and CEO Ms. Rachel Eng Yaag
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The company I chose was US Airways Group mostly because they were listed as a least admired company for every attribute listed including Product Quality. They are in the airline industry and are headquartered in Tempe‚ AZ. US Airways supplies air travel both domestically and internationally to its customers. They have been in business since 1939 when they started out as All-American Airways providing air-mail delivery in Western Pennsylvania and the Ohio Valley. Over the years‚ through buy outs
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Scotia Airways are a small private airline based in Glasgow/Scotland. Their goals determine the nature of inputs (employees and management’s ability) and outputs (the quality of service) also the interaction of the outer environment i.e. Macro elements such as external customers. Goals indicate a future prediction and the well-being of a business. Objectives on the other hand are specific targets within the general goal obtained are time based. Policies are a mechanism for controlling the behaviour
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By earning On Business Points you can: make your travel budget go further earn Avios (points) for yourselves if you or your colleagues are members of the Executive Club benefit from a smooth travel experience and attentive service on British Airways‚ or one of our partner airlines. First Class The first thing you notice about First is how BA new cabins create a retreat in the sky. Your seat is surrounded by elegant and practical touches such as: - Unique personal windows‚ incorporating the
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currently only 4% of commercial pilots are women? So when I was told of two women who not only are airline pilots‚ but sisters who both work for JetBlue and had a dream come true recently‚ I wanted to know more. The women recently operated JetBlue flight 1480 from Ft. Lauderdale to Washington‚ DC making them the first ever sister-sister flight crew at JetBlue! Pia and Anna-Maria Kymalainen grew up in an aviation family in Finland. With their father in aeronautical engineering and an older brother following
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Main Body Slick Airways was founded in January 1946 by Earl F. Slick. On March 4th‚ 1946 operations began and at that point Slick operated a fleet of ten C-46 “Curtiss” aircraft purchased from the Reconstruction Finance Corporation. During the first few years‚ the airline was the first U.S. freight carrier and was selected as one of the scheduled freight carriers in 1949. The DC-6B passenger aircraft entered service with United Air Lines on April 11th 1951‚ and Slick Airways was the first airline
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Report on “British Airways Strategy & Information Systems” TABLE OF CONTENTS CHAPTER 1: MISSION STATEMENT 3 CHAPTER 2: GOALS AND OBJECTIVES 4 CHAPTER 3: ENVIRONMENTAL ANALYSIS 5 PEST ANALYSIS 5 SWOT ANALYSIS 7 CHAPTER 4: INFORMATIONS SYSTEMS 8 INFORMATION SYSTEMS AT OPERATIONAL LEVEL 8 INFORMATION SYSTEMS AT MANAGERIAL LEVEL 11 INFORMATION SYSTEMS AT STRATEGIC LEVEL 13 CHAPTER 5: SUGGESTED STRATEGY 14 REFERENCES AND BIBLIOGRAPHY 15
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systems failed as well. Traffic Simulation Planning was unable to put flight plans into the system because it was a standalone system. Rainer‚ R. K.‚ Jr.‚ & Turban‚ E. (2009) What would I have done differently? First‚ I would plan for the worst case scenario. My team of executives would be drilled to test the system‚ find the limitations‚ and then assign a team to deal with them. It is too late when the event is happening to plan for the scenario. I think as follow-up to the crisis‚ the plans
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iv. Based on any recent service encounter for an airline of your choosing‚ draw up a flowchart for passenger pre-flight processing (assume the passenger has already purchased a ticket). Can you think of ways to make the process more efficient? More pleasant for the customer? (25 marks) To make sure that the airline service operation is fail-safed‚ efficient and more pleasant for the customers‚ we can apply poka-yokes‚ which is the procedures that prevent mistakes from becoming defects. Firstly
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South African airways Presented by: Hadeir Shahin Khaya Ngqula‚ the CEO of South African airways is facing a big challenge‚ which is the striking of SAA ground staff and cabin crews‚ this action won’t affect only the overall performance of the company and slows down operations‚ but it will have a negative long term consequences as well‚ it may affect the company’s reputation‚ and thus affecting it’s prominence and perceived quality in the
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