CASE STUDY UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs of UPS’s package tracking system include package information picked up from “smart label”. The tracking system also include customer signature‚ pickup‚ delivery information by using hand held DIADs. The package tracking system also input the information about the current location (while en route) of the package and billing and customer
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STUDY CASE QUESTIONS: 1. What are the inputs‚ processing‚ and outputs of UPS package tracking system? The input s in the UPS package tracking system is the detailed information about the sender‚ the destination‚ and when the package should arrive. The processing takes places when the information is inputted in the scannable bar-coded label which is attached to a package. The information from the smart label is then transmitted to one of UPS’s computer system‚ and then it is finally sent
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Case Summary: UPS 1. What are the inputs‚ processing and outputs of UPS’s package tracking system? The inputs are all of the raw data collected by UPS from its day to day operations from the basic information of the package and address to the points of data collected during the delivery process‚ i.e. travel time or fuel spent. The processing is UPS converting this data into easily accessible information and discovering relevant business trends. The outputs stage is transferring the information
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decisions and the decisionmaking process. • Assess how information systems support the activities of managers and management decision making making. • Demonstrate how decision-support systems (DSS) differ yp provide value to the business. from MIS and how they • Demonstrate how executive support systems (ESS) help senior managers make better decisions. • Evaluate the role of information systems in helping people working in a group make decisions more efficiently. 12.2 © 2010 by Prentice
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Management Information Systems Cases Gerald V. Post Copyright © 2012 by Gerald V. Post Management Information Systems Cases ............................................................................. 1 Introduction to Case Studies ................................................................................................. 1 Overview ................................................................................................................................ 1 Amazon.com ......
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1. According to the case‚ what types of technologies are being used in IBM’s global network? * The technologies that the IBM’s global network uses a very wide network connection such as GIS technology that can handle a very large of information and can coordinate many functions‚ can work works across national borders. Can Stores‚ manipulates‚ and transmits data across cultural and geographic boundaries‚ and can easily communicate into other countries. 2. How has this GIS streamlined operation
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CASE- 2: JET AIRWAYS TAKES OFF WITH CITRIX 1) What problem does Jet Airways hope that Citrix technologies will solve? Ans. Jet Airways was set up in 1993 after the central government opened civil aviation to private investment. By 2005‚ Jet Airways had been listed on India’s main stock exchanges an had obtained permission to operate international flights. The company lacked in its Information System‚ they had installed various packages over the years. The systems weren’t able to interact with one
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The article “Death in your pocket”‚ written by Chief Commissioner of Police Simon Overland‚ discusses the issue of the ever increasing violence on our streets‚ specifically knife-related‚ and the dangers involved with youths arming themselves with knives. Overland stresses in a concerned and pleading tone that the public must come to their senses and stop this senseless violence‚ he also indicates the importance of police involvement and that what they do is essential in preventing future violence
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Case 3 Ten Guidelines for Strategic MIS Planning Robert V. Head‚ a consultant on MIS planning‚ provided ten guidelines to help MIS executives who are on the threshold of experimenting with strategic MIS planning: 1. Make provisions in the systems plan for taking small steps rapidly. “Don’t have a plan with goals extending so far into the future that there is no way of tracking it.” 2. Develop alternative plans when significant contradictory trends are discerned in business objectives or technology
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Airlines have their own easy-to-use booking sites with real-time price updates. Aggregate sites are hooked into multiple airlines for easy comparison shopping. There are many reasons why booking your travel arrangements online is better than going to a travel agent’s office. Convenience * Your computer in your home is always convenient‚ 24 hours a day. You can book travel online in the middle of the night without leaving home. You won’t spend any gas for travel to the office‚ and you won’t waste
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