Management Information Systems Cases Gerald V. Post Copyright © 2012 by Gerald V. Post Management Information Systems Cases ............................................................................. 1 Introduction to Case Studies ................................................................................................. 1 Overview ................................................................................................................................ 1 Amazon.com ......
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CASE STUDY UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs of UPS’s package tracking system include package information picked up from “smart label”. The tracking system also include customer signature‚ pickup‚ delivery information by using hand held DIADs. The package tracking system also input the information about the current location (while en route) of the package and billing and customer
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Case Study 1: Reality in the Virtual World – A Study of Second Life As a virtual world accessed through the internet‚ Second Life offers a three dimensional online digital experience that is imagined and created by its own inhabitants. Second Life boasts over 15 million users and is a universally appealing service. Many of the leading scholars on technology suggest that multi-user visual simulations like Second Life are at the edge of revolutionizing computerized technology. As such‚ Second Life
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presence — for instance‚ Fabindia‚ W‚ Biba‚ Anokhi‚ Bandhej‚ and Meena Bazaar. Retailers such as Westside‚ Shoppers Stop‚ Lifestyle‚ Reliance and Big Bazaar have partially filled this gap and helped to evolve ethnic wear from a tailor-stitched to a ready-to-wear category. There is an opportunity in this segment for launching ethnic wear brands with pan-India presence. There is a huge potential in contemporizing traditional work from various regions and creating Indo-western apparel specifically targeted
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STUDY CASE QUESTIONS: 1. What are the inputs‚ processing‚ and outputs of UPS package tracking system? The input s in the UPS package tracking system is the detailed information about the sender‚ the destination‚ and when the package should arrive. The processing takes places when the information is inputted in the scannable bar-coded label which is attached to a package. The information from the smart label is then transmitted to one of UPS’s computer system‚ and then it is finally sent
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Case Study 4 Second Life is made up of individuals who want to experience a virtual world. There are college students in this virtual community as well middle-aged adults who both want to experience virtual destinations. Second life is already taking steps in making Web 2.0 technology‚ as they are revolutionizing the virtual community. They are doing this by adding options to visit real life places through advertisements on Second Life. This is providing them with a strong marketing technique because
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Case Summary: UPS 1. What are the inputs‚ processing and outputs of UPS’s package tracking system? The inputs are all of the raw data collected by UPS from its day to day operations from the basic information of the package and address to the points of data collected during the delivery process‚ i.e. travel time or fuel spent. The processing is UPS converting this data into easily accessible information and discovering relevant business trends. The outputs stage is transferring the information
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decision-support systems (DSS) differ yp provide value to the business. from MIS and how they • Demonstrate how executive support systems (ESS) help senior managers make better decisions. • Evaluate the role of information systems in helping people working in a group make decisions more efficiently. 12.2 © 2010 by Prentice Hall Management Information Systems Enhancing Decision Making Decision Making and Information f S Systems • Business value of improved p decision making g • Improving
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CASE- 2: JET AIRWAYS TAKES OFF WITH CITRIX 1) What problem does Jet Airways hope that Citrix technologies will solve? Ans. Jet Airways was set up in 1993 after the central government opened civil aviation to private investment. By 2005‚ Jet Airways had been listed on India’s main stock exchanges an had obtained permission to operate international flights. The company lacked in its Information System‚ they had installed various packages over the years. The systems weren’t able to interact with one
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Case 3 Ten Guidelines for Strategic MIS Planning Robert V. Head‚ a consultant on MIS planning‚ provided ten guidelines to help MIS executives who are on the threshold of experimenting with strategic MIS planning: 1. Make provisions in the systems plan for taking small steps rapidly. “Don’t have a plan with goals extending so far into the future that there is no way of tracking it.” 2. Develop alternative plans when significant contradictory trends are discerned in business objectives or technology
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