1. NAME OF COURSE / MODULE MANAGEMENT OF COUNSELLING SERVICES 2. COURSE CODE ABA4223 3. NAME(S) OF ACADEMIC STAFF NURHAFIZAH MOHD SUKOR 4. RATIONALE FOR THE INCLUSION OF THE COURSE/MODULE IN THE PROGRAMME The course is designed to acquaint students with the concept of management in human services‚ roles of counselor as manager‚ program development‚ need assessment‚ planning‚ implementing and evaluating program and ethical issues. 5. SEMESTER & YEAR OFFERED Semester 1/ Year 4
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Case Study 5 Suppose you now wanted to calculate duration estimates for these activities. How would you make use of the following approaches? Are some more useful than others? a. Expert opinion – Joe has years of administrative experience. This experience may have beneficial factors to assist in the management of this project. But because Joe has never actually managed a project before‚ he may need to look to fellow colleagues for assistance from time to time who have the experience. One person
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Case Study 3 It was agreed upon by a board of top engineers that the basic design was sound and the suspension bridge had been constructed competently. The project’s original plan and scope management may have been an appropriate one if it was for a shorter bridge. Since this bridge was so long The planners started taking unknown and unnecessary risks when they determined the width of the bridge would be single lane versus double and when they changed the girders from round to flat‚ preventing
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Strategic Management Case Study: Wal*Mart 1. Is Wal*Mart’s success due to its industry attractiveness or its own capabilities? 2. In Which areas dos it have particular capabilities? 3. Are its competitive advantages transferable firstly‚ to other retail sectors and formats and‚ secondly‚ overseas? Why have other companies had limited success in imitating Wal*Marts Strategy? 4. What should Wal*Mart do to sustain its performance and to defend against threats? Wal*Mart was very successful
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Case Study 1 International case: Carrefour – which way to Go? Q – 1) How should Mr. Durant assess the opportunities in various countries around the world? Ans To become a global firm‚ ideally‚ company should be taking gains of R&D‚ production‚ marketing and financial advantages in its costs and reputation that are not available purely to domestic competitors. It minimizes importance of national boundaries and develops “transitional” brands. It raises capital‚ obtains materials and components
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FedEx case with Strategy Management‚ the first question should be asked is "What is strategy?" Johnson and Scholes said: "Strategy is the direction and scope of an organization over the long-term: which achieves advantage for the organization through its configuration of resources within a challenging environment‚ to meet the needs of markets and to fulfil stakeholder expectations". How Strategy is Managed is why we study Strategic Management. In its broadest sense‚ strategic management is about
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1.0 About Allianz Malaysia Bhd. The Allianz Group is a group with a long history and a strong tradition. Founded in 1890 in Germany‚ the Group provides a comprehensive range of services to approximately 75 million customers worldwide through an international network of subsidiaries. The Group operates in about 70 countries and is supported by a team of nearly 153‚000 employees worldwide Allianz officially ventured into Malaysia in 2001 when it became the controlling shareholder of Allianz General
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Oakland‚ JS (1999)‚ Total Quality Management: 2nd ed‚ Butterworth-Heinemann Dale‚ BG (2003)‚ Managing Quality: 4th ed‚ Blackwell Basu‚ R (2004)‚ Implementing Quality‚ Thomson Dale‚ B and Bunny‚ H (1999)‚ Total Quality Management‚ Blackwell Basu‚ R and Wright‚ J.N. (2003)‚ Quality Beyond Six Sigma‚ Butterworth Heinemann Reid RD & Sanders NR (2002)‚ Operations Management‚ Wiley Beckford‚ J (2002)‚ Quality‚ 2nd Ed Routledge Krajewski‚ L & Ritzman‚ L (2002)‚ Operations Management: Strategy & Analysis‚ 6th Ed
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1.0 INTRODUCTION Operations management is defined as “the activity of managing the resources which produce and deliver products and services” (Slack et al. 2010 p4). This encompasses the entire activity carried out within the organization. With increasing pressure on organizations to deliver optimally at reduced cost‚ the role of operations has been transformed from that of strategy implementer to one of strategy driver. Operations strategy looks at the patterns of strategic decisions and actions
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South American Adventures Unlimited 1. The project management could play a critical role in operating the business of Adventures Unlimited. ‘A project is a temporary endeavour undertaken to create a unique product‚ service‚ or result’(Larson and Gray 2010). In this case‚ each tour organized by Adventures Unlimited could be a project as they have an established objective on organizing and leading outdoor activities in Central and South America. Each trip has a defined life span with a specific beginning
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