................................................................. 31 8. Communications and Employee Participation.............................................................. 33 9. Performance Appraisal and Performance Management ............................................... 35 VI. Knowledge Management and Knowledge Transfer......................................................... 37 VII. CASE
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Employee dissatisfaction leads to non hygienic and non favorable work environment (Mawoli & Winnubst‚ 2011). If an employee is dissatisfied to his job he/she is quitting‚ not engage in working activities rather than adapting behavior like problem solving related to their working activities and they are not fulfilling their job and work requirement because they are not satisfied and also it create bad impact on the productivity of the organization. Individual differences on small scale in an organization
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CHAPTER ONE INTRODUCTION 1.0 Background of the Study Employee performance is a crucial backbone to business success and no business with underperforming employees will be strong enough to survive against the competition. Issues of performance and reward are central to the discipline of HRM given that they underpin the effort-reward exchange in the employment relationship. Their operation at the individual‚ group and organizational levels‚ however‚ renders them complex and often contradictory.
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Abstract Customer loyalty programs are the currently used methods by companies to increase their revenues and customer relationship as they act as value sharing tools to improve the customer’s perception of the organization. This method is used because to every organization‚ loyal customers are treated more precious than the company assets. To retain these customers‚ companies implement several strategies and techniques. To study the influence and impact of these programme on the customers
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What is the employee engagement? Employee engagement is a workplace approach designed to ensure that employees are committed to their organisation’s goals and values‚ motivated to contribute to organisational success‚ and are able at the same time to enhance their own sense of well-being There are differences between attitude‚ behaviour and outcomes in terms of engagement. An employee might feel pride and loyalty (attitude); be a great advocate of their company to clients‚ or go the extra
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THE EFFECTS OF EMPLOYEE TURNOVER ON THE PERFORMANCE OF A COMPANY: A CASE OF GENERAL MOTORS EAST AFRICA LTD BY MAANZO PHILIP MALUKI REG. NO. D61/73087/2009 A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION OF THE UNIVERSITY OF NAIROBI DATE: APRIL 2010. Acknowledgement: May I express my heartfelt appreciation to the Almighty God for giving me good health‚ strength and a sound mind to accomplish this work
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Answers to Case Study 12.1 Questions 1. | Short Term | Long Term | Piet Andaro | * Piet will be demotivated impacting the performance of his team and himself. * He might receive negative comments from his management who does not have a full understanding of the role played by Piet which will lead to further dissatisfaction. | * Piet might look forward for a career break which will give him an opportunity to consider other options available to him. * Another competitive Airline might
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[113-123] | December-2011 FACTORS AFFECTING EMPLOYEE JOB SATISFACTION OF PHARMACEUTICAL SECTOR Mosammod Mahamuda Parvin: Corresponding Author mahamuda_p@yahoo.com Lecturer‚ Department of Management and Finance Sher-e-Bangla Agricultural University‚ Dhaka M M Nurul Kabir Lecturer‚ Departmrnt of Management Govt. Shohid Suharwardy College‚ Dhaka ABSTRACT The Pharmaceutical sector plays a vital role in underpinning the economic development of a country. This study attempts to evaluate job satisfaction of
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Title: Analyse how a company of your choice keeps its existing customers? Introduction It is said that customers’ loyalty is of great importance for the survival of a certain company in order to retain its existing customers. As Hultén (2007: 256) suggests‚ considering customers and customer-centric views is vital to understand how markets are developed‚ maintained and operated. Customer loyalty is widely seen as a key determinant of a firm’s profitability. It’s a common fact that it costs more to acquire
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Volume– V‚ Issue– 02‚ July-December‚ 2010 Employee Participation in Decision Making in RMG sector of Bangladesh: Correlation with Motivation and Performance MD. ANOWAR HOSSAIN BHUIYAN1 Abstract Participation in decision making in industry results in satisfaction of employees and an increase in productivity and profit. It empowers the employer to achieve the organizational goal. This study was conducted to assess the present situation‚ nature and types of workers participation and motivation
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