Customer Relationship Management at Maruti Suzuki Submitted on 20-Feb-2012 Group#08 (Section B) Basu Agarwal Bikram Satapathy Saloni Goel Shruti Mishra Srinivas Dhenuvukonda Great Lakes Institute of Management‚ Chennai (FT12416) (FT12417) (FT12455) (FT12462) (FT12467) 1 Index Page 1.0 Introduction 3 2.0 Various Technologies at Maruti Suzuki 4 Level of CRM 3.0 5 3.1 Data base 5 3.2. Direct marketing-Data analysis 6 3.3 Cross-selling
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Should the government subsidize electric cars? By McClatchy-Tribune‚ adapted by Newsela staff on 01.08.14 Word Count 1‚431 Angie Vorhies plugs in the charging cord to her Nissan Leaf electric vehicle at a mall on Nov. 13‚ 2013‚ in San Diego. Photo: AP Photo/Lenny Ignelzi PRO: Don’t pull the plug on electric cars BLOOMINGTON‚ Ind. — It would be very unwise to “pull the plug” on electric-car subsidies at this time. The government money helps support the car industry and make up for tough regulations
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basis (Watson‚ 1999). In the subsequent paragraphs‚ This study tries to explain why and how different automobile companies adopt different business and HR strategies. For this study focuses on works of two authors Porter (1980) who has classified business competitive strategy into three types: cost leadership‚ differentiation‚ and focus and of that of Schuler and Jackson (1987) who has classified business strategy into three types: cost reduction‚ innovation‚ and quality enhancement (Huang 1999). At
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TIER Information Technology Inventory WORKING DOCUMENT Purpose As the University struggles to meet the constraints of significant budget reductions‚ various options for cost reduction are being proposed that involve information technology. In some cases these propose to make additional use of information technology‚ in others to develop less costly services or to leverage existing services to gain institutional benefit. The proposals for these initiatives
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Maruti Suzuki is India ’s number one leading automobile manufacturer and the market leader in the car segment‚ both in terms of volume of vehicles sold and revenue earned. Until recently‚ 18.28% of the company was owned by the Indian government‚ and 54.2% by Suzuki of Japan. The Indian government held an initial public offering of 25% of the company in June 2003. As of 10 May 2007‚ Govt. of India sold its complete share to Indian financial institutions. With this‚ Govt. of India no longer has stake
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Maruti Suzuki Vision and core values SNAPSHOT | Date of Establishment | 1981 | Revenue | 0 ( USD in Millions ) | Market Cap | 406250.880869 ( Rs. in Millions ) | Corporate Address | Plot No 1‚Nelson Mandela Marg‚Vasant KunjNew Delhi-110070‚ Delhi www.marutisuzuki.com | Management Details | Chairperson - Rc Bhargava MD - S Nakanishi Directors - Amal Ganguli‚ Davinder Singh‚ Davinder Singh Brar‚ Hirofumi Nagao‚ Kazuhiko Ayabe‚ Keiichi Asai‚ Kenichi Ayukawa‚ Kinji Saito‚ Manvinder
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Introduction: In an effort to become a complete car company‚ Maruti has entered the car insurance business as well.It offers the customer all the advantages of settling insurance claims directly with any of the company’s authorized dealers. This business provides complete fleet solutions to corporations and institutions. Branded Maruti N2N‚ this service includes the following: customized car policies‚ economical car leasing‚ maintenance‚ servicing‚registration‚ insurance‚ emergency assistance‚ accident
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------------------------------------------------- Information System & Operations Management | FEDEX Case 1. List the business processes displayed in the video. A business process is defined by an addition of activities; step in production and tasks related to one another conducted to accomplish a specific organizational goal and produce a product or service for specific customers. Collecting: FedEx’s agents pick up packages at customers’ house and get them to a sorting center. Sorting:
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The Cost and Benefits of Hybrid Cars Have you pulled your car up to the gas pump lately and been shocked by the high prices of gasoline? The Auto industry has the technology necessary to address this concern. . It’s the hybrid car. Today‚ there are many different models out there in the market and most major manufacturers are involved in developing them. Hybrid cars will save the drivers a lot of money. The purpose of this paper is to identify the costs and show the benefits of this awesome
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WEIGHTED AVERAGE COST OF CAPITAL 1. Calculate the current cost of capital of Secure and Safe on a weighted average basis Capital structure Type Details $50‚000‚000 bonds 5.5% coupon $20‚000‚000 preferred stock Par value $50 per share Dividend $2.75 per share p.a $25‚000‚000 book value of common stock Cost of capital is 12% Firm’s marginal tax rate is 30%. Cost of debt (issuance of bonds) According to the book Finance for Managers (2015)‚ we get the real cost of debt by taking out the tax liability
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