Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
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Case study 8-1 Consumer Relations Cases Star-Kist Tuna Post Goal: To inform consumers of the benefits of the new Star-Kist packaging. 1) Public: Parents Objective: To inform parents that the new Star-Kist packaging enhances Star-Kist quality by featuring firmer tuna‚ eliminating draining‚ and doing away with the can opener. Tactic: A tactic would be having someone putting on a mascot of Charlie the Tuna and having him stand in front of grocery stores to promote the new packaging.
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Organization:Federal Express Federal Express is the world’s largest express transportation company‚providing fast and reliable services for important documents ‚packages‚and freight.It’s success was gave the credit to the use of Operations Research. Operations Research modeling was a way of life for Federal Express‚there were three famous Model planning system‚one is origin-destination flow model which worked out a 26-city system that make FedEx’s first success.This model and the planning
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CASE STUDY 1 SEC ENFORCEMENT RELEASE- BRISTOL-MYERS 1. Access the SEC website‚ www.sec.gov‚ and do the following: -go to “Information for Accountants” -go to “The Division of Enforcement Chief Accountants Office” -go to “Accounting and Auditing Enforcement Releases” - then go to the enforcement release related to Bristol-Myers dated August 4‚ 2004. 2. What were the broad areas which the SEC addressed? 3. Of these issues‚ which one was by far the most significant in terms of dollars involved
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Objectives and Achievements TargeT achieved WOrK iN PrOgreSS NOT cOMPLeTed Objectives 2008 achievements 2008 Objectives 2009 Responsible business practices Long term objective: Ericsson is working towards increased transparency and accountability of its operations. We have a universal governance framework that applies wherever we operate‚ and whatever company we may acquire. Our CR-related policies and activities play a growing role in achieving this. Governance 100 percent completion
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Nueva Ecija University of Science and Technology College of Arts and Sciences San Isidro Campus COMPARISON OF BANKING STRUCTURE IN THE UNITED STATES AND ABROAD A Case Study Presented to The Faculty of College and Arts and Sciences In Partial Fulfillment of the Requirement for the Subject Finance I (Principles of Money‚ Banking and Credit) During the First Semester of A.Y. 2011-2012 Proponents: Pangilinan‚ Mark Allan C. Aligora‚ Norman Cabral‚ Anne-Janette
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[pic] Keele University Management School Marketing & Operations MAN 40037 Marketing & Operations Management – 2012 |Course Tutor |Andrew Wagg | |E Mail Address |a.l.wagg@ippm>keele.ac.uk | Contents The Marketing Context 1.1 Introduction 8 1.2 The Marketing Environment 11
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Assignment: Case study - Management at Southwest Airlines Judging on the basis of information in the case‚ describe the managerial skills that Southwest managers such as Colleen Barrett and Jim Parker use in their jobs at Southwest. Include examples of situations in which they use these skills. Southwest Airlines made use of three managerial skills in the process of overhauling the company: decision making skills‚ communication skills‚ diagnostic skills. Firstly Jim Parker‚ CEO and Colleen
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BUSINESS AND COMPUTING MGMT7.04 STRATEGIC OPERATIONS MANAGEMENT Assignment 3 DUE: Monday‚ 27 May 2013‚ at 8.15 am. Weighting: 30 % of final mark Semester 1‚ 2013 Background This assignment is based on Chapters 5‚ 7‚ 8‚ 9 and 10 of the text (Slack & Lewis‚ 3rd edition) as detailed below. You will need to study and use some of the models or frameworks from these chapters to complete
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BUS204 – OPERATIONS MANAGEMENT CASE STUDY II ZYCHOL CHEMICALS CORP.1 Due Date: 10 Mart 20102 Bob Richards‚ the production manager of Zychol Chemicals‚ in Houston‚ Texas‚ is preparing his quarterly report which is to include a productivity analysis for his department. One of the inputs is production data prepared by Sharon Walford‚ his operations analyst. The report‚ which she gave him this morning‚ showed the following: 2000 Production (units) Raw Material Used (barrels of petroleum byproducts)
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