PENETRATION RATE OF MAIN PLAYERS IN B&R MARKET In 2011‚ the whole B&R market penetration sunk into a sap situation‚ the penetration of the whole market by itself dropped from 43.5to 41.6(%). The penetration rate of P&G in year 2011 decreased by 8.3% compared with that in 2010‚ and continued a downside trend by the first quarter of 2012 by 7.5%. Compared with BIC‚ who increased 5.8 % penetration in 2011 followed by a 10.9% drop by 1st quarter of 2012‚ ENEGIZER first 1.8% drop followed
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Patient Safety/Quality Care/Improvement Case Study 1. Overview of what are medical errors and possible consequences of such errors? The Institute of Medicine (IOM) defines medical errors as “the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim.” Medical errors do not all result in harm or injury. Medical errors that cause injury or harm are sometimes called preventable adverse events – that is the injury is thought to be due to a medical intervention
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Managing Quality in Health and Social Care Table of Contents Introduction In case of Health and social care services‚ quality is very important. A social care organization has to follow legal regulations and standards to provide quality service to the society. But there are some barriers to these quality services. A social and health care organization has to overcome these barriers as much as possible and at the same time it needs to adjust
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PLANNING FOR CARE Advanced medical directives are documents where a patient have a chance to determine in advance how his health treatment will be conducted in case he/she will incapable to communicate to medical providers. They are two main advanced medical directives. A Durable Power Of Attorney for Health Care: this is an advanced medical directive whereby a patient choose one person who will be responsible for medical decision in case he/she will not be able to communicate or to speak. This patient
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D-The patient arrived on time for her counseling session. Reported that the she is unstable on her dose and requested for an increase of 5mg to due to withdrawals symptoms: sweats‚ nausea‚ body aches‚ and also‚ craving. This writer completed the dose change request form. Alternatives were then discussed about her recent relapse- Heroin-1/2 bundle by inhalation & Cocaine-1-2 lines by inhalation. This writer addressed the patient recent hospitalization as she define as the worst and unethical experience
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spent the last five years working in the social care field‚ I have come to realise that my passion lies in helping people who are less advantaged. I am currently taking an health and social care course to further my ambition to become a care worker. I am working closely with my cousin brother in his own home that has epilepsy. He struggles With everything as he need 24 hour care due to his situation. This gave me great insight into the role of a care worker as working with him made me think about
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Anna was seen at Queens park nursing home for a review in present of her daughter (Martina)‚ Interpreter (Xeni)‚ nursing home staff‚ doctor‚ cpn and nursing student. Nursing home staff approached Anna on arrival and gained consent to come to her review meeting for further assessment. Anna was asked how she was feeling about the resident and she replied by saying yes. Martina reported that the last time she wanted to take Anna out from the resident‚ Anna hair was not properly dry‚ not warm enough
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Negotiation Case Study Janet is offered a job as a primary care physician at Hospital Z. The offer letter she receives includes a salary of $137‚000‚ shared lab space at an adjacent research center‚ and start up funds of $10‚000 for her research. Janet gathers additional information regarding the details of the offer and has to decide which aspects of the offer to negotiate. Here are some of the issues Janet is facing: 1. Janet gathered information from the internet about the salaries of primary
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Ramada Demonstrates Its Personal Best - A Case Study Ramada‚ like most mid-tier hotels‚ had become stagnant in customer service ratings. Management of Ramada Franchise Systems (RFS) knew that it was only a matter of time before ratings began to drop and true problems developed. RFS knew it was time to address the situation at hand. In doing so‚ RFS went to some of the leaders in customer service – Disney‚ Southwest Airlines‚ and Carlson Hospitality. RFS knew up front that one of the largest
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Patient-centered health care is the dominant model in health service delivery. Within this framework‚ patient satisfaction has emerged as an important indicator of the quality of patient care (Brown‚ Stewart‚ McCracken‚ et al‚ 1986). The significance of patient satisfaction is further emphasized by evidence that satisfied patients are more likely to adhere to treatment‚ benefit from their health care‚ and have a higher quality of life. Additionally‚ patient satisfaction data have been used for quality
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