Chinese Economics Studies Australia (ACESA) Guanxi Neglect at the Roaring Dragon in South-west China: The demise of an International Management Contract Stephen Grainger1 University of Western Australia ‘guanxi neglect – neglecting opportunities to show respect towards guanxi relationships’ Abstract This paper introduces the concept of guanxi neglect through a case study that describes the takeover of a formerly Chinese managed hotel by a western based‚ international hotel management company
Premium Hotel Management Star
Contents Company Background Roaring Dragon Hotel was a state owned enterprise (SOE) and one of the original 3-star hotels in South-West China It had gained reputation as a premium guesthouse The organization was greatly influenced by Chinese culture Employee recruitment was based on Guanxi or connections‚ favouring nepotism Guanxi or connections of employees led to a large number of income-generating contacts The number of employees were 675 and the
Premium Management Organizational studies Hotel
Cross Cultural Communication Problems and Solutions: Roaring Dragon Hotel Executive Summary This proposal draws the clear picture of the reasons behind the downfall of the very popular ancient hospitality organization with the 60 years of glorious history of The Roaring Dragon Hotel (RDH). This proposal helps to find out the factor which causes the RDH to lose all the customer popularity and decrease the revenue in the competitive market. The main concerning points behind this miserable downfall
Premium Cross-cultural communication Hotel Organization
“Roaring Dragon Hotel” is a case study about the company culture change and conflict by taking over of a former Chinese management hotel by a western international hotel management company. Corporate culture is the total sum of the values‚ customs‚ traditions‚ and meanings that make a company unique. Corporate culture is often called "the character of an organization"‚ since it embodies the vision of the company’s founders. The values of a corporate culture influence the ethical standards within
Premium
Introduction: According to Grainger (2008)‚ “The Roaring Dragon Hotel is one of the three start hotels in south-west China and it is a state owned enterprise “(p.1). Background: Potential of the Roaring Dragon Hotel is not recognized and provisional government decides that Roaring Dragon Hotel requires modernization (Grainger‚ 2008). According to Grainger (2008)‚ “The organizational culture was relaxed with many employees managing to find time to read newspapers‚ drink tea and some managers even
Premium Management Hotel
Roaring Dragon Hotel Tina Hunt Sullivan University MGT 510 The Roaring Dragon Hotel This case looks at the take over the Roaring Dragon Hotel (RDH) which is located in south west China‚ and was one of the original three star hotel and is a state owned enterprise. RDH is very rich in culture and the employees relied on their guanxi or connections. Having secured employment‚ RDH employees felt excited and very proud (Grainger‚ 2008). The RDH management practiced a planned economy
Premium Management Hotel Star
Introduction Roaring Dragon Hotel‚ a state owned enterprise‚ was one of the reputed 3 star hotels in China. This case study is about the conflict aroused by taking over of a former C Lack of proper management practices brought down the vibrant history and reputation of Roaring Dragon hotel‚ which was a premium hotel in south-west China. Hotel International was given the responsibility to transform the Chinese hotel to a modern market oriented organization‚ to improve its potential. Problem
Premium China Hotel Management
Chasing the Long Tail Four groups of consumers Based on Loyalty‚ consumers could be classified into four different groups. No Loyalty‚ Low Loyalty‚ Intermediate Loyalty and Premium Loyalty (Reichheld‚ 1996). The consumers that do not develop a loyalty towards any brand even after repeated use of the product can be identified in this group. Low Loyalty consumers are the consumers that buy out of habit and this sort of loyalty can be attributed to habit forming buying. Product
Premium Coca-Cola Brand equity Branding
Introduction:-Roaring Dragon Hotel‚ a state owned enterprise‚ was one of the reputed 3 start hotels in China. Hotel International was given the responsibility to run the hotel. Background:-Due the Management practices Roaring Dragon hotel is not living up to its vibrant history and reputation as a premium hotel in south-west China. In order to help realize its potential and to do the much needed modernization‚ Hotel International was given the responsibility to run the Hotel. Problem:-Though
Premium Hotel Hotels Sociocultural evolution
Blue Dragon is an organisation in vietnam that has been working to make a difference in hanoi since 2003. They focus on three main things‚ reuniting families‚ education‚ and Human trafficking. They aim to help kids that they find on the street‚ to reunite them with their families or give them a home‚ give them an education and save trafficked children‚ Linh‚ a 14 year old had been street kid‚ he would sleep on benches‚ and under bridges‚ for food he searched garbage bins and shoe shined. Blue Dragon
Premium High school Education College