"Case study service quality at the excelsior hotel" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 32 of 50 - About 500 Essays
  • Best Essays

    Red de Revistas Científicas de América Latina‚ el Caribe‚ España y Portugal Sistema de Información Científica Rajkumar Paulrajan‚ Harish Rajkumar Service Quality and Customers preference of Cellular Mobile Service Providers Journal of Technology Management & Innovation‚ vol. 6‚ núm. 1‚ 2011‚ pp. 38-45‚ Universidad Alberto Hurtado Chile Available in: http://www.redalyc.org/articulo.oa?id=84718815004 Journal of Technology Management & Innovation‚ ISSN (Electronic Version): 0718-2724

    Premium Mobile phone Mobile network operator Cellular network

    • 3435 Words
    • 24 Pages
    Best Essays
  • Good Essays

    Name‚ jurisdiction‚ link: Tides family service‚ Kent county‚ Providence‚ Woonsocket‚ and Central Falls/ Pawtucket‚ RI http://www.tidesfs.org/services http://s355514427.onlinehome.us/ Main interventions description: Tides Family services offer community-based programs for youth age 6-21in blow poverty line neighborhoods. Staff are available to help clients 24/7 for every single day of the year. Programs offered are counseling‚ recreational activities‚ therapy‚ and after school programs. Children

    Premium Education High school School

    • 380 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Primula Park Hotel Case

    • 1969 Words
    • 8 Pages

    Primula Parkroyal Hotel: Positioning and managing for turnaround Table of Contents Introduction 1 SWOT 2 Strength 2 Weaknesses 3 Opportunities 3 Threats 3 Target Segmentation 4 Commercial Guest 4 Corporate Promotion Strategy 4 Daily Stays Promotions 5 Weekly Stays Promotions 5 Corporate Conference Segment Packages 5 Full Day Meeting Package 6 Half Day Meeting Package 7 Individual Traveler 8 Individual 8 Family 10 HR strategy 11 High rate of absenteeism 11 English language Training

    Premium Hotel Rooms Star

    • 1969 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Business Administration Hotel Continental and Armour Garments Company (Case Analysis) In Partial Fulfillment of the Course Requirements In Principles of Organization and Management MGT211 Kim Albarda Danika Issabel I. Anulao Alyssa Caren Bueno BSA – 1B Dr. Edmundo Banagan Professor Hotel Continental I. Background of the Study Mr. Oscar Mendoza is the owner of the Triumph Tours‚ and in July 1989‚ he read from newspaper an advertisement of leasing Hotel Continental’s facilities

    Premium Travel agency Hotel Hotels

    • 1038 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Introduction Quality of service has been studied in the area of business management for years because the market is more competitive and marketing management has transferred its focus from internal performance such as production to external interests such as satisfaction and customers’ perception of service quality (Gronroos‚ 1992). Now‚ the major new element in world market competition is quality. As so in hospitality industry‚ the service quality is one of the most important thing‚ to answer

    Premium Management Perception Marketing

    • 1797 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    ` CUSTOMER CARE AND CUSTOMER SATISFACTION IN HOTELS A CASE STUDY OF SHERATON HOTEL BY NATUHWERA CHRISTINE 07/U/13737/EXT SUPERVISOR: MR. TIBAINGANA ANTHONY A RESEARCH REPORT SUBMITTED TO MAKERERE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF A DEGREE OF BACHELOR OF COMMERCE JULY 2011 DECLARATION I‚ Natuhwera Christine hereby declare that customer care and customer satisfaction in hotels is entirely my own original work and has never been presented

    Premium Customer service

    • 9893 Words
    • 40 Pages
    Better Essays
  • Good Essays

    Can you imagine living in a neighborhood or even going to school near a health hazard? Rainbow Environmental Services‚ a trash disposal company located in Huntington Beach‚ has had the contract as the city’s trash hauler since the late 1950s. However‚ nearby residents‚ including two of the Ocean View School District’s schools‚ have complained about their health due to the open dump and their demolition debris. I feel that Rainbow is polluting both of the OVSD schools and the homes of nearby residents

    Premium African American Black people Recycling

    • 511 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    The main goal of human service workers is to enhance a person’s well being. It gives a person great satisfaction to know that they accomplished their goal by successfully helping another. The feeling is so great that most human service workers work in that field more for the ability to help others then for the money. However‚ aside from this goal‚ some of human service workers’ personal qualities can make a big difference in their practice. Obtaining empathy and being able to separate it from

    Free Psychology Feeling Social psychology

    • 321 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Sherman v. Marriott Hotel Services‚ Inc. Facts: The plaintiff‚ Marcus Sherman‚ (African American Male) checked into Marriott Hotel on or about March 5 through March 7‚ 2003. During the plaintiff’s stay his room key was demagnetized. Plaintiff went to the front desk and inquired with a white male Marriott employee for a new room key. Marriott has a lock-out policy requiring guests to provide proper identification in order to receive a new key. Policy states guests are to be escorted by security

    Premium Supreme Court of the United States United States Law

    • 329 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Information Technology and quality customer service: How is this achieved at the County of San Bernardino? In times past quality service was not important to managers and staff that worked for the County of San Bernardino. However due to the proliferation of corruption and mismanagement taxpayers are demanding more for their dollar. It is a known fact that when local government is run efficiently more people can be put to work. The money saved from this can in turn be used to benefit the local

    Premium Computer software Programmer Computer

    • 613 Words
    • 3 Pages
    Good Essays
Page 1 29 30 31 32 33 34 35 36 50