"Case study service quality at the excelsior hotel" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 47 of 50 - About 500 Essays
  • Powerful Essays

    Case Study 1: Florida Department of Management Services‚ Part I  Gwendolyn Harris Strayer University CIS 505/ Week 4 Case Study Introduction In the early 1990s‚ the Florida Department of Management Services (DMS) had built up a large information systems network that served state government agencies in 10 regional sites and connected these to the data center in Tallahassee. The network was based on the use of the proprietary Systems Network Architecture (SNA) from IBM and a mainframe

    Premium Human resource management Human resources Virtual private network

    • 1348 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Recommandations 10 6. References 11 Executive Summary In the given case study‚ Snow the revenue manager of the Hamilton hotel has to make a decision which is to accept the group of not for 22nd August. As it is a business hotel and generally it is difficult to have a full house on the weekend. She also needs to keep in mind that there is no situation of overbooking in the hotel. It is a situation of the hotel concentrating on the maximization of profit by filling up the rooms but they can

    Premium Moving average Moving average Forecasting

    • 2056 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    briefly describe the possible reasons for hotels to think and act green‚ the actions they take‚ also demonstrate some advantages and disadvantages of doing so. Why Go Green One of the reasons for hotels are going green is because travelers are demanding greener travel choices and they want green hotel. As it shows in a survey done by Conde Nast Traveler‚ which is one of the industry’s most respected organization‚ 87% of responders said it is important that a hotel is environmentally friendly and almost

    Premium Lighting Hotel Natural environment

    • 1005 Words
    • 4 Pages
    Good Essays
  • Good Essays

    presented a new remote management service offering called Express Remote Managed Infrastructure Services (ERMIS). Since this class of offerings provides an opening into the SMB market for IBM‚ it was imperative to build the differential artifacts to lower costs and enhance the global appeal and reach of RIM via automation. To that end‚ we described two areas of research: service catalog and PD. Automation of management tasks for such commonly requested services helps in lowering costs while quickly

    Premium Risk management Information technology management Management

    • 867 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Hotel Reservation

    • 2561 Words
    • 11 Pages

    ABSTRACT Fast‚ accurate and relevant hotel services have been a great demand in a progressive place. This is because many investors or travellers from faraway places seek to find comfort in terms of their accommodation and stay in their certain destination. Our project is carried out to develop a mobile application called Jade Hotel Mobile Reservation. The purposes of building the Jade Hotel Mobile Reservation are for guests to make online reservations and for hotel personnel to manage reservations

    Premium Personal digital assistant Hotel Hotels

    • 2561 Words
    • 11 Pages
    Better Essays
  • Good Essays

    Executive Summary “Rosewood Hotels and Resorts” is considering a branding strategy to drive growth. The President & CEO‚ John Scott as well as the VP of marketing and sales‚ Robert Boulogne are considering 2 options; namely * Carry out corporate branding effort to create an umbrella brand‚ linking all of their individual properties and increasing cross sales and retention rate * Introduce a reward system to encourage customers of one location to visit other Rosewood properties.

    Premium Branding Brand management Brand

    • 751 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Marriot Hotel

    • 1509 Words
    • 7 Pages

    company – Marriot International is famous for number of products and services they deliver to its customers. But what is that‚ that makes them one of the leaders in their industry and attracts both customers and employees? As it is known the combination of such important criteria as innovation‚ people management‚ social responsibility‚ financial performance‚ use of corporate assets‚ investment‚ quality of products and services make Marriott International one of “100 Best Companies to work for” as

    Premium Marriott International Brand Courtyard by Marriott

    • 1509 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Case 7 Quality Associates

    • 1384 Words
    • 6 Pages

    CASE 7 – QUALITY ASSOCIATES INC. BACKGROUND (CASE STUDY WRITE UP) Quality Associates‚ Inc. is a consulting firm who advises its clients about statistical and sampling methods that can be used to control their manufacturing procedures. In this particular case we consider a production line designed to fill bottles of a shampoo with a mean weight of 12 ounces of shampoo per bottle. Quality Associates‚ Inc. made a quality control testing of the manufacturing machine of this client (Alibaba Machinery)

    Premium Sampling Arithmetic mean Sample size

    • 1384 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Nhong hotel

    • 7343 Words
    • 30 Pages

    NHONG HOTEL BUSINESS PROPOSAL Prepared for Business Communication Course International University‚ Ho Chi Minh City‚ Vietnam Prepared by Tran Thi My Hanh Tran Ngoc Hien Ngo Le My Ngan Truong Duc Nguyen Lai Nguyen Bao Quynh Nguyen Hoang Quynh Phan Thi Thu Thao Le Thi Thuy Phuong December 24‚ 2012 MEMORANDUM DATE: December 24‚ 2012. TO: Mr. Nguyen Huu Khoa‚ Lecturer FORM: Group BC7 SUBJECT: NHONG HOTEL BUSINESS PROPOSAL We are pleased to summit to you

    Premium Marketing

    • 7343 Words
    • 30 Pages
    Satisfactory Essays
  • Better Essays

    Two Hotels

    • 1550 Words
    • 5 Pages

    Model answers to short cases Acme Whistles 1. What is the overlap between operations‚ marketing and product/service development at Acme Whistles? The simple answer to this question is‚ ‘There is a very significant overlap between these functions’. The underlying question is ‘Why’? Partly‚ the reason is size. As Simon Topman says in the example‚ small companies cannot afford specialist functions so at a managerial level everyone does everything to some extent. This becomes especially true when

    Premium Management Hotel Operations management

    • 1550 Words
    • 5 Pages
    Better Essays
Page 1 42 43 44 45 46 47 48 49 50