On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
Premium Customer relationship management Bank Qualitative research
living on a farm where the cows graze in lush green fields and the chickens have the run of the barnyard. This free-roaming image of an animal living out their days in sunny fields is far from reality. A majority of the animals that are raised for food live miserable lives in confined‚ dark‚ overcrowded facilities‚ commonly called "factory farms." In my research on factory farming‚ many websites described in detail the abuse these poor innocent animals endure on a daily basis. The farms use various
Premium Milk Poultry farming Egg
full title · Animal Farm: A Fairy Story author · George Orwell (pseudonym of Eric Arthur Blair) type of work · Novella genre · Dystopian animal fable; satire; allegory; political roman à clef (French for “novel with a key”—a thinly veiled exposé of factual persons or events) language · English time and place written · 1943–1944‚ in London date of first publication · 1946 publisher · Harcourt Brace & Company narrator · Animal Farm is the only work by Orwell in
Free Animal Farm George Orwell Fiction
Case Study Case study methods involve Systematically gathering enough information about a particular person‚ social setting‚ event‚ or group to permit the researcher to effectively understand how it operates or functions. Case studies may focus on an individual‚ a group‚ or an entire community and may utilize a number of data technologies such as life stories‚ documents‚ oral histories‚ in-depth interviews‚ and participant observation. Types of case studies Stake (1995) suggests that researchers
Free Scientific method
Introduction to Case Study by Winston Tellis+ The Qualitative Report‚ Volume 3‚ Number 2‚ July‚ 1997 (http://www.nova.edu/ssss/QR/QR3-2/tellis1.html) -------------------------------------------------------------------------------- Abstract This paper is the first of a series of three articles relating to a case study conducted at Fairfield University to assess aspects of the rapid introduction of Information Technology at the institution. This article deals with the nature of the problem
Free Qualitative research Case study Scientific method
Animal Farm Journal Napoleon - “It was notices that they wagged their tails to him in the same way as the other dogs had been use to do to Mr. Jones.” (49) Napoleon may not have the brains but he sure as that cunning personality that makes him powerful. He never took part in any of the rebellion acts. In the Battle of the Cowshed‚ Napoleon was the only one injured while Snowball‚ the pig so called to be a traitor‚ was shot in the back. He never shows interest in the rebellion until Snowball
Free Animal Farm
Case Study Presenting a case to a teacher is same as presenting it in front of a jury. You need to have structured and solid arguments to convince the jury (teacher‚ in your case) and prove your point. If you are an excellent lawyer‚ you can even convince the jury that your defendant is not guilty even if he is (not ethical‚ of course). The bottom line is: you need to structure your case analysis. Although every case analysis more or less follows the same pattern; there is a slight variation depending
Premium Case study Problem solving
does this saying apply to George Orwell’s Animal Farm? The quote “power corrupts and absolute power corrupts absolutely” made by Lord Acton relates to the novel Animal Farm significantly. This quote expresses the fact that power can be abused and some infamous cases in history has shown that this can end in a tragedy. Power is a way through which authority and control is developed. It can be attained through the form of respect or in some infamous cases‚ fear. The idea that “absolute power corrupts
Premium Animal Farm Political corruption
Christina Anderson Mr. Kingsley Eng105 1 February 2012 Life Lessons from the Farm Jessica Hemauer’s essay‚ “Farm Girl‚” tells her life story of living on a farm through her eyes as ten-year-old child to the time of her early adulthood. The purpose of this piece is to teach the importance of life’s responsibilities to children‚ mainly female‚ and young adults who may not be familiar with the challenges life can bring and to promote the benefits you can gain by overcoming those obstacles. Hemauer
Premium Logos Rhetoric Youth
Fear Have you ever been so afraid of something that you felt too scared to fight back? That happens to be the case for the animals in the novel Animal Farm. Old Major‚ an old well regarded boar‚ tells them of a dream he has in which all animals live together with no human beings to oppress or control them. He tells the animals that they must work toward such a paradise through rebellion. The animals manage to defeat the farmer‚ Mr. Jones‚ in a battle‚ running him off the land. Three
Premium Animal Farm