Program & Batch: | PGDM-2012-14 | Term: | V | Course Name: | Service Operations Management | Name of the faculty: | G.D.Sardana | Topic/ Title : | Compare the operational models to create service quality McDonalds‚ Dominos‚ Sub-Way | Original or Revised Write-up: | Original | Group Number: | 2 | Contact No. and email of Group Coordinator: | 7503139250 and praveen7488@gmail.com | Group Members: | Sl. | Roll No. | Name | | 1 | 12 FN - 058 | Himika Chaudhary | | 2 | 12FN-074
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The Journey of Noor Hospital During Change Submitted by: Rami Nour Al-Smadi On: Monday April 11th 2011 \ Table of Contents 1 Abstract 3 2 Introduction 3 3 Case Summary 4 4 Discussion 7 4.1 The Nature of Change 7 4.2 Typology of Change 8 4.3 Process of Change 9 4.4 Factors Effecting Change: 11 4.4.1 Deep structure 11 4.4.2 Single-loop learning 12 4.4.3 Leadership styles and behaviors 12 4.4.4 Power‚ Politics and Stakeholder Management 15 4.4.5 Organization Transitions 17
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fundamental to achieving universal health care in the country The Planning Commission’s draft 12th Plan for health has attracted much debate and controversy. Critics have been quick to direct their attention at two issues in it — the proposed increase in government health spending from one per cent to 1.58 per cent of GDP‚ and the “managed care model.” The spending increase was rightly felt to be grossly inadequate to move India towards achieving universal health care. The “managed care” model was
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Health Status and HealthCare Services in Canada With Comparison to the United States Hsm310 Introduction Health Services Management Course project 3-31-2012 Table of Contents ________________________________________ Executive Summary………………………………………………………………… 3 Population and Health Demographics characteristics of population…………………………………………… Mortality‚ Infant Mortality rate‚ cause of death and the quality of life………………… Availability of Health Services General description
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THE PROBLEM AND ITS BACKGROUND 1.1 Introduction The delivery of health care services in the Philippines was officially devolved from the Department of Health (DOH) to the Local Government Units (LGU’s) in 1991 with the passing of the Local Government Code. The actual implementation of the devolution‚ however‚ was accomplished in 1992. Aside from gaining total control over the supervision and implementation of health care services‚ LGU were also granted the administrative autonomy‚ which enable them
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BPMN 3023 STRATEGIC MANAGEMENT Semester 2‚ Session 2014/2015 Group L Prepared to: BADRUDDIN BIN A.RAHMAN Prepared by: STRATEGIC AUDIT: GENERAL ELECTRIC (GE) WILLIAM TEH CHUN ZIAN CHAN SHIEN LING ONG WEI LING CHEW SHWU LING CHONG WEY LEONG MOW WIN FAI GAN MEI YEE SIM HONG PING ONG TENG BIN ATIKAH BT AZMI 219081 219250 220125 220213 220310 220752 220857 221580 221691 221789 Current Situation Earnings per share 9.4% Operating earnings per share 9.3% Strategic Posture MISSION to inventing
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AUTO SERVICE MANAGEMENT General Manager The automotive dealership General Manager ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing)‚ fixed operations (service & parts)‚ and the business office (accounting & administration). Duties of the general manager include‚ but certainly not limited to‚ planning‚ motivating and coordinating the dealership’s management through leadership and solid business practices
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Publishing Discussion paper Health promotion and ill-health prevention: the role of general practice Stephen Peckham BSc MA (Econ) Reader in Health Policy‚ Department of Health Services Research and Policy‚ London School of Hygiene and Tropical Medicine‚ London‚ UK Alison Hann BA(Hons) PhD Lecturer in Public Health and Health Policy‚ School of Health Sciences‚ Swansea University‚ Wales‚ UK Tammy Boyce PhD National Centre for Infection Prevention and Management‚ Imperial College‚ London
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What is service operation management? Covers the activities‚ decisions and responsibilities of operations managers in service organizations Responsible for: Service operation some of organizations resources (equipments‚ materials‚ staff‚ technology‚ whatever account 4 large proportion of organization’s total assets) customers(clients‚ patients) ‘processing’ their customers goods and services delivered to customers • From the customers’ perspective‚ service is the combination of the customers’
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wanted to expand its business and oriana hospital was a creation that would prompt their development and allow them to grow as an organization. oriana hospital is one of the properties managed by manazil real estate ‚ it is located in sharjah and it was established in 2011 . Oriana provides high quality medical services such as‚ general medicine‚ (Ear‚ Nose and Throat)‚ pediatrics ‚ Laboratory Services ‚cardiology‚ Dentistry‚ Ophthalmology‚ Internal Medicine‚ General Surgery and Radiology Suite ‚ Oriana
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