UNIT I Catering Management Introduction Introduction to Catering Whenever people gather together for several hours‚ they’re going to require food and beverages. At business meetings‚ coffee‚ tea‚ and bottled water—at the very least—are made available for attendees. Celebratory occasions such as weddings‚ birthday parties‚ corporate gatherings and anniversaries call for special food and drink to complete the festivities. These are all prime occasions for catering. From a meal in a prestigious
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How to maintenance of liquid assets to ensure frm has adequate cash? Asking the above-referenced question without statistics makes it impossible for anyone to give you a proper answer. Generally speaking‚ you must limit expenses and ensure that some of your assets are in the form of short term assets. The higher your short term assets and the less your short term debt‚ the better your ability to pay the debt (short term liquidity ratio / liquidity ratio help you determine this). There is no
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SERVICES MARKETING MANAGEMENT MKT 3125 Module leader: Dr Louise Boulter Evaluating the purpose‚ applications and limitations of a range of service marketing management concepts‚ theories and techniques Done by Skaiste Petkelyte M00412680 Assignment 1 Due 8th of December 2049 words Contents Introduction 3 Service Concept 4 What is Service Concept? 4 Purpose of Service Concept 4 Application of Service Concept 4 Limitations of Service Concept 5 Understanding Customer Types 6 Who is the customer
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Nigeria A.O. Alu Dept of Management and Accounting Obafemi Awolowo University Ife-Ife Nigeria E.R. Adagunodo Dept of Computer Science and Engineering Obafemi Awolowo University Ife-Ife Nigeria ABSTRACT The advent of Information Technology (IT) is rapidly changing the banking industry. In this study‚ the impact of IT on the banking industry in Nigeria is described. A questionnaire was employed to collect data from customers at five major banks in Nigeria on the extent to which
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Chapter 1 New Perspectives on Marketing in the Service Economy GENERAL CONTENT Multiple Choice Questions 1. For-profit firms seek to achieve ____________ profits subject to ____________ constraints‚ although not-for-profit service suppliers seek to achieve ____________ profits subject to ____________ constraints. a. social; financial; financial; social b. social; financial; social; financial c. financial; transactional; social; regulatory d. financial; social; social; financial e. transactional;
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progressive organizations are adopting best practices in IM/IT service management‚ while many IM/IT departments continue to rely on informal‚ “seat of the pants‚ “ error-prone processes. This leads to reactive “fire fighting” operating norms within IM/IT departments‚ when formal‚ proactive approaches would be more effective. Recent studies suggest that one of the most accurate indicators of IM/IT departmental effectiveness in delivering quality services is the percentage of unplanned work in which the departments
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Adverse Effects of NPA on the Working of Commercial Banks NPA has affected the profitability‚ liquidity and competitive functioning of PSBs and finally the psychology of the bankers in respect of their disposition towards credit delivery and credit expansion. Impact on Profitability Between 01.04.93 to 31.03.2001Commercial banks incurred a total amount of Rs.31251 Crores towards provisioning NPA. This has brought Net NPA to Rs.32632 Crores or 6.2% of net advances. To this extent the problem
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BEHAVIOUR | Bank Customer Service Call Center: Handling Customers | | | Introduction: A customer service officer or personnel often face problems handling difficult or irritated customers. Officers or personnel need to know the correct method of handling these people in the best possible way in order to give customers customer service satisfaction and also to retain customers from going elsewhere for the services they need. An example would be banking services‚ mobile network services‚ etc.
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Chapter 12 Commercial Banks’ Financial Statements and Analysis True/False Questions 1.A wholesale bank is one that focuses its business activities on commercial bankingrelationships.Answer: True Page: 351 Level: Easy 2.In 2004 Bank of America‚ headquartered in Charleston‚ West Virginia‚ was thenation ’s sixth largest bank.Answer: False Page: 351-352 Level: Medium 3.Banks have higher leverage than most manufacturing firms.Answer: True Page: 352‚355 Level: Easy 4.Loans to consumers and to individuals
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Nepalese commercial bank 1. Introduction 1.1 General Background of study: In Nepalese banking concept‚ the history of banking is not long. But it is found that the banking transactions are conducted in ancient time. Nepal bank limited was the first bank in Nepal established in 1994b.s .later Nepal Rastra Bank; central bank was established in 2013 B.S. with an objective to provide the policy decision‚ guidance and control the banking and to monitor this sector. Rastriya Banijya Bank is a government
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