Job Title: Customer Service Agent Job Summary: A Customer Service Agent deals with customers mainly by email‚ but occasionally by telephone to handle customer inquires and complaints. The customer service agent obtains all pertinent information from the customer and acts a mediary on behalf of Half.com‚ between the sellers and the buyers to settle all disputes‚ inquiries and complaints. Relationships: The Customer Service Agent will have and maintain working relationships with other Customer
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Job analysis essay Essay you see on this page is free essay‚ available to anyone. We strongly do not recommend using any direct quotes from these essays for credit - you will most probably be caught for copying/pasting off the Internet‚ as it is very easy to trace where the essay has been taken from by a plagiarism detection program. You are welcome to use these samples for your research‚ but if you want to be sure that your essay is 100% original and one of a kind‚ we highly recommend to order
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and that is job enlargement‚ job rotation‚ and job enrichment. They are different in some ways but alike in many. The first way is job enlargement. This way is to expand in several tasks than just to do one single task. It is also the horizontal expansion of a job. It involves the addition of tasks at the same level of skill and responsibility. It is done to keep workers from getting bored. This would also be considered multi tasking by which one person would do several persons jobs‚ saving the
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Literature Review The process of Job Analysis‚ on the surface‚ seems to be a fairly easy process‚ although time consuming. Initially I thought that conducting a Function Job Analysis (FJA) was only useful in an industrial environment‚ one in which processes or tasks were done repetitively. But found after reading various articles by top human resources specialist that a Functional Job Analysis‚ is one of the most accurate and useful tools in the human resources specialists tool box. There are
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Introduction Job Analysis is the act of putting together the details of a particular job. The analysis is not limited to job description alone. The Analysis includes all relevant training‚ disciplinary actions ‚ selection process‚ performance and employing the correct person for a job. Therefore‚ as the company moves forward with this integration and merger of the two companies‚ new job descriptions will form as a result on the focus on sales. Rather than placing current and or new employees into
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This paper examined the application of Contingent Valuation Method (CVM) for estimating the Option Value (OV) of Lake Bosumtwi (LB) based on the willingness-to-pay (WTP). It argues that there is maximum willingness to pay for the OV of LB and therefore it should be preserved for future personal recreation site. This could be done through ecotourism either by privatization or public ownership. Otherwise‚ posterity would be denied of its future value because it is getting deteriorated. In addition
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The Store Need Extra Employees I worked many jobs before I stated at CVS Pharmacy. I worked Dunkin Daunts‚ Citgo gestation‚ and restaurants‚ but I only stayed six months every other job because I do not like those career. However‚ in 2006 I started as cashier at CVS pharmacy. When I started at CVS‚ I was so happy because so many employees‚ team work‚ and I can grow my career up to store manager. After two years my manager notice my ability‚ and he promoted me as supervisor. Within four years I became
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Just three stories" Steve Jobs (Transcript Line 4 = TL4) said in the beginning of his speech in Stanford University commencement ceremony in 2005. My analysis will argue that in these three life stories Jobs shares with the audience his life philosophy‚ and suggest that if they listen to his tips‚ they would have a better life. I am interested to understand which artistic and rhetorical tools he used to persuade the audience in his ideas. My question is whether Steve Jobs can be describe as a transformational
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Job analysis includes some steps- * Step 1: Decide how you‘ll use the information. * Step 2: Review relevant background information – organization chart/jobdescription* Step 3: Select representative positions.* Step 4: Actually analyze the job.* Step 5: Verify the job analysis information.* Step 6: Develop a job description and job specification.There are some methods for collecting job analysis information. Those are-The Interview‚ Questionnaires‚ Observation‚ and Participant Diary.There is no
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influenced the students to choose the location of the computer shops that they visit such as distance from the school/accessibility‚ awareness of the City Ordinance‚ services being offered by the shop‚ rate per hour/promos‚ ambiance of the shop. The analysis of the classroom performance of the students will be correlated to the above variables. This will help determine if there is an existing relationship or nonrelationship between such variables as location of the computer shops and classroom performance
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