Robert Kaplan and David Norton share what they ’ve learned. CFO Magazine Retrieved June 15‚ 2002‚ from http://www.cfo.com/article/1‚5309‚2044‚00.html Kaplan‚ Robert S. and David P. Norton‚ "The Balanced Scorecard - Measures that Drive Performance‚" HBR 71 (1992) Martinsons‚ Maris G. (2001) Balance Requires Focus First: A balanced perspective on the balanced scorecard. Retrieved June 15‚ 2002 from http://fabweb.cityu.edu.hk/is5001r/SCMP-BSC.doc Seybold‚ Patricia B. (2002). How to Evaluate CRM Alternatives
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Behavior: Key Concepts‚ Skills‚ and Best Practices (5e)‚ by Angelo Kinicki and Mel Fugate. McGraw-Hill Irwin 2012. ISBN: 978-0-07-813720-4 2. HBR cases (3): a. Managing Diversity at Spencer Owens & Co. b. Managing Diversity at Cityside Financial Services c. Taran Swan at Nickelodeon Latin America (A) 3. HBR articles (3) (see Course Schedule below) The cases and articles can be purchased after registering at Harvard Business Online. I will provide
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Can HR be a strategic partner to the business? The article I have chosen is around the question whether ‘HR can be a strategic partner to business’ and how? One of the reasons I chose this article is because during our combined class with the Temple Executive MBA batch‚ we realized that a lot of business people do not consider HR to be a strategically thinking department. It was quite surprising as well as shocking to hear that‚ according to business‚ HR is considered a clerical and administrative
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HBR CASE STUDY The Best-Laid ncentive Plans by Steve Kerr Rainborrel Products knew what it needed from its workforce and created a performance management system to get it Now‚ it’s iiving with the consequences - most of them unintended. H IRAM PHILLIPS finished tying his bow tie and glanced in the mirror Frowning‚ he tugged on the left side‚ then caught sight of his watch in the mirror. Time to get going. Moments later‚ he was down the stairs‚ whistling cheerfully and heading
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Business Challenges In the Case Commentary by Lawrence J. DeMonaco‚ the primary business challenges is the lack of understanding what power is‚ who posses it‚ and how it should be used. Because the integration process in business is critical and it needs speed‚ there is a need for top people to come together and form as a nucleus of a selection team (Light‚ 2013). Power is important and the proper use of it is important because this serves a machination where the success of business lies. The criteria
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contribution of intelligent customer account selection versus NA program implementation to the success or failure of the NA program? a. What (if anything) can you learn from the data in case exhibit #5? Thinking back to the Reinartz and Kumar (2002) HBR article‚ does WESCO’s experience mirror the issues presented concerning the “customer loyalty and profitability” dilemma? b. What customer segments and accounts should be offered the NA Program (if any)? What selection criteria should be used
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Crew Team case study introduces The Army Crew Team in rowing from ... Trust and the Varsity Army Crew Team Case Analysis - Scribd www.scribd.com/.../Trust-and-the-Varsity-Army-Crew-Team-Case-Analy... Mar 13‚ 2013 – Case analysis of HBR Army Crew Team case study. ... Communication Studies 250: Team Leadership and Decision Making Northwestern ... Free Army Crew Team Essay - Wylie2010 - Anti Essays www.antiessays.com/free-essays/189744.html Mar 21‚ 2012 – The Army Crew
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UNIVERSIDAD DE PUERTO RICO RECINTO DE RIO PIEDRAS EL Anfiteatro Fabio Moises Laguna Nieves 808-02-4287 Humanidades 3101 Sección 23 Prof. Sylvia Rivera Viera 2 de diciembre de 2002 El Anfiteatro Fabio El Anfiteatro Fabio fue construido por los Flavios en el último cuarto del siglo 1 d.C. Fue comenzado a construir por Vespaciano luego de la guerra con Judea durante el año 72 dC. Su construcción fue situada en medio de la ciudad de Roma‚ en un sitio completamente llano‚ sitio que
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MOTIVAÇÃO NO TRABALHO MOTIVAÇÃO NO TRABALHO Cristiane Carlis Nakamura * Josiane C. Fortunato* Lúcia Maria Rosa* Rodrigo Marçal* Thais A. A. Pereira* Daniel Freitas Barbosa** Resumo: - Este artigo discute o uso das teorias da motivação pelos administradores‚ mostrando que a motivação tem como base o fundamento de estimular os funcionários e integrantes de uma empresa. A motivação e liderança são resultados de atitudes de uma administração de recursos humanos voltada para a satisfação e bem
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Facultad De Industrias Alimentarías EVALUACIÓN DE LA ESTABILIDAD DE LAS PAPAS PRE-FRITAS CONGELADAS Y ALMACENADAS EN ENVASE AL VACÍO CURSO : ENVASES Y EMBALAJES PROFESOR : Ing. MG. SC. SALAS VALERIO GRUPO : Martes DE 2:00pm a 4:00pm INTEGRANTES : ESPINOZA ESPINOZA‚ MARIO QUINECHE NOGUCHI‚ DIANA VARGAS MARQUINA‚ JORGE La Molina‚ julio del 2010 EVALUACIÓN DE LA ESTABILIDAD DE LAS PAPAS PRE- FRITAS CONGELADAS Y ALMACENADAS EN ENVASE AL VACÍO
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