ABSTRACT This study on “CUSTOMER SATISFACTION TOWARDS ONLINE BANKING “ is designed to analyze existing customers of the bank and study their satisfaction level for the online banking service of the bank. A questionnaire was designed for the study in order to assess customer satisfaction at INDIAN OVERSEAS BANK. A total of 100 employees were surveyed. Questions pertaining to safety and comfort‚ online banking facilities‚ online transactions and overall satisfaction level were formulated. The
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Chapter 1 Introduction 1.1 Background of the Study Nana Nelia’s Catering Services is a small business of Nelia Dalmacio. She started with a carenderia in front of her house‚ since she likes cooking for her family. From the small business grew the idea of starting up a catering service‚ now Nana Nelia’s had already work for many clients for almost a decade (since March 2001). The catering business serves food in events‚ such as‚ birthday parties‚ wedding‚ and other event functions such as‚ baptismal
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Operations……………………………………………………………………...…6 * Hours of Operation………………………………………………………………7 * Employee Training…………………………………………………………….…7 * Systems and Controls………………………………………………………….…7 * Food Production…………………………………………………………………7 * Delivery and Catering………………………………………………………….…7 * Compensation and Incentives……………………………………………………7 * Management to be Added……………………….…………………………….…8 * Management structure and Style……………………………………………...…8 * Ownership…………………………………………………………………………8 * Long
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the first four years. 3. To earn enough cash flow to pay all salaries as well as grow the business. 4. To create a large enough customer database / profitable income to upgrade and buy a kitchen space / office front for business. Organizational Vision At Beli Fire our vision is to exceed customer expectation‚ as well as to be one of the leading catering service in the local area. Description of Legal entity and ownership Beli Fire is a sole proprietorship owned by Meagan Lydon
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ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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THE CATERING WORLD: CATERING TRENDS NURUL SYAHIDAH KHAIRUDDIN DEPARTMENT OF HOSPITALITY & TOURISM The catering industry One of the most dynamic business groups in the F&B industry. History Throughout world’s cultural and social development‚ many references made to eating together Often hosts tried to outdo each other with extravagance of feasts Today feasts take the form of catered events Catering Has a broad scope Banquets – refers to groups of people who eat together at one time
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CONDE‚ CARL KEVIN R. BSHRM IV TRAVEL 1 QUESTIONS FOR DISCUSSION 1. Flat maps are terribly distorted‚ because you can’t flatten a ball (what the earth is) into a rectangle (what most maps are). 2. Certain wind patterns are quite predictable and most certainly affect travel (1) In temperature zones (2) In tropical zones (3) Hurricanes 3. Oceans‚ Seas‚ Gulfs‚ Lakes and Rivers. *A stream is a body of water with a current‚ confined within a bed and stream banks. Depending on its locale or
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Fabulicious Catering Service Introduction Fabulicious Catering Service plans to specialize in catering for weddings and parties. We advertise online but we do have a physical store to make our runs. Our company will be a business to customer and brick to mortar model providing professional and courteous service at a reasonable price. Customers may use our website to order and our store will make the delivery and set up for the delivery. Our motto will be: “We serve to please”. Fabulicious
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Catering for learner diversity with HEART Thomas FUNG According to UNESCO’s Salamanca Statement 1994‚ inclusive education is the best means of achieving ‘Education for All’. (EMB‚ 2005) This means that all children should have the right to receive basic education‚ no matter how weak they are academically and in discipline control. To do so‚ meeting students’ needs in curriculum planning and classroom teaching is of paramount importance (UNECO‚ 2005 & EDB‚ 2010). This article aims at sharing with
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Strategy Paper First Version for East Coast Catering Proudly Offering Top-Notch Catering Services For Your Personal or Business Needs! Chris Marchionni‚ Wednesday‚ Section 01 Table of Contents Executive Summary………………………………………………………………………3 Mission Statement………………………………………………………………………...3 Business Form…………………………………………………………………………….4 Management Team………………………………………………………………………..6 Compensation and Benefits……………………………………………………………….8 SWOT Analysis………………………………………………………………………….12 Porter’s Five Forces……………………………………………………………………
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