other locations. Because the Oxford plant is the only one owned by Caterpillar that produces these couplings‚ he needs to find outside sources that can produce the couplings to Caterpillar’s standard and get them contracted and trained so they can get couplings to the manufacturing plants and keep production running while Caterpillar rebuilds the Oxford plant. While other plants are gearing up to produce the couplings‚ Caterpillar needs to begin “cross-distributing” whatever couplings are on hand
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Caterpillar is an American company known for its design for manufacture‚ markets‚ and construction and mining machinery. It is a world leading Fortune 500 corporate known as the ticker symbol‚ CAT‚ on the Wall Street Stock Exchange. Benjamin Holt‚ founder on Holt Manufacturing Company in 1890‚ designed and distribute stream tractors in San Joaquin Valley in Stockton‚ California. In 1907‚ Benjamin Holt decided to change Holt Manufacturing Co. to Caterpillar after a reporter specified that Holt’s
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Caterpillar 1. What were some of the key steps that led to Caterpillar’s becoming the industry leader in earth-moving machinery? Caterpillar produced over 300 different kind of machinery for sales around the world. Its products give solution to eight industries such as residential‚ nonresidential‚ industrial‚ infrastructure‚ mining and quarrying‚ energy‚ waste and also forestry. Besides that‚ the use of Caterpillar’s trademark farm treads on the Army tank in World War 1 and World War 2. The
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1. What “story” does management at Caterpillar recount as a way of communicating the company’s redesigned values? Why are these stories important? 2. Caterpillar uses the “story” of the School Bus Project‚ “Embark‚” to recount the way they communicate the company’s redesign value. This story is important because the company knows that a healthy environment helps shape the growth and depicts valuable attributes within the company. It decided to retrofit school buses to have all students ride
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any other factors other than those mentioned in the text that explain the differences in profitability and sales growth between these companies? I just wanted to add the importance of going above and beyond the product or service you offer and think about your customer service. Although the text was very detailed and explained all the factors that I feel are necessary for profitability. 3 Explain the “customer lifetime value” concept. CLV (Customer Lifetime Value) is a prediction of all the value
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Services Marketing Case Study 1. Introduction to JetBlue and the JetBlue experience. How is it related to the overall business strategy? JetBlue was a low cost carrier operating in the US‚ serving a niche segment. It had different offerings for the customer segment it served. Value Proposition in JetBlue context: Simplified Maintenance High Manpower utilization Efficient scheduling – in the New York route Was voted the best airlines in terms of Customer Satisfaction Need
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almost all aspects of services operation have compelled the management of every service industry to place emphasis on the efficient and effective method of presenting its service. The need for marketing in service industry cannot be overemphasized‚ the degree of marketing activities in a company depends on the size of the market. Traditionally‚ executives in service industries have not been market driven. They have lagged behind sellers of products in accepting the marketing concept and have generally
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INTERNATIONAL BUSINESS Case Study 4: Caterpillar Tractor Group 8: |Bùi Thanh Nam | |Lê Minh Ngân | |Phạm Phương Ngọc | |Đinh Vũ Công Nguyên | |Nguyễn Thu Phương
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Baylor HealthCare System: Efforts in Reducing Turnover Rate Background Baylor Health Care System is one of the premier health care systems in the United States. Located in north Texas‚ U.S.‚ Baylor employs approximately 16‚000 people who serve more than 110‚000 patients annually in 12 hospitals and 85 clinics. For 103 years Baylor has not only provided quality healthcare‚ but has been a major contributor to the community by supporting programs through the Dallas Chamber of Commerce‚ The United
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Services Marketing Name:Hang Hu Student number: 12350648 Date:26/03/2014 Introduction: As a Level 2 student studying Advertising and marketing‚ Service marketing plays an important role in my study. Service marketing is a sub field of marketing which covers the marketing of both goods and services (Wikipedia.com‚ 2014). It is considered to be a special kind of marketing‚
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