RUNNING CASE: Carter Cleaning Company Introduction The main theme of this book is that HRM is not just the job of a central HR department‚ but rather the responsibility of every manager. Perhaps nowhere is this more apparent than in a typical small service business. The owner/manager usually has no HR staff on whom to rely. However‚ the success of his or her enterprise (not to mention his or her family’s peace of mind) often depends largely on the effectiveness of the processes through which
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Carter Cleaning Company: Chapter 6 6.22 Polygraph testing in some situations can raise some legal issues‚ and especially as a small company you want to avoid them. Perhaps they could consider using some available “pencil and paper” honesty tests that are available. Normally these have been shown to be reliable and cost efficient. If you look at the costs for such a test they are very viable for a small company like the Carter Cleaning Company‚ and they have shown to be controversial. 6.23
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Continuing Case #1: Carter Cleaning Company 1. Jennifer asks that you make a list of five specific HR problems you think Carter Cleaning will have to grapple with. 1. High Turnover. Carter Cleaning Company will more than likely face the HR issue of high turnover because of the nature of the business. Most service industry/retail jobs result in high turnover rates due to the demanding workload and hours in return for little compensation. Since the laundromat/ dry cleaning business does not
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Carter cleaning company: Introduction: 1) Jennifer asks that you make a list of five specific HR problems you think Carter will have to grapple with. The list of HR problems Carter Cleaning will have to grapple with: As their business expanded more employees are needed and allocating job for them and training them would raise the problems. As the company is hiring more than usual amount of employees for different jobs‚ determining their wages and salaries might get difficult since there are both
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action plans to attain specific goals. If the Carter Cleaning Company setting up a career planning program the company receives advantages such as improve leadership skills‚ keeping career on track‚ dealing with career problems‚ to help achieve educational targets effectively and also help to evaluate personality. A well-planned career helps to achieve goals. As time passes by‚ growth and needs change. On my mind‚ every employee in the company must participate in the career planning program because
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know little English too. Since the new merger of the CRA 1991‚ it makes it easier to sue for money damages about intentional discrimination but have to provide that the employer is acting in discrimination to those individuals’ rights. Yes Carter Cleaning is covered by equal rights legislation even though they carry a handful of employees. It is due to the state and local laws are that cover these employers even when not covered by federal legislation. Local governments also spread protections to
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Carter Cleaning Company: Introduction Q.1. Jennifer asks that you make a list of five specific HR problems you think Carter Cleaning will have to grapple with. Answer: In my opinion‚ the carter Cleaning Company will have to face the following specific HR related problems. a) High Turnovers: One of the HR issues that the case deals with is high employees’ turnover rate. As mentioned in the case‚ the nature of job does not require higher skills and therefore most of the employees are unskilled. These
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CARTER CLEANING COMPANY THE PERFORMANCE APPRAISAL Powered by :Terence Rihaj Salim Manishka Case Details Problem? No formal evaluation of employee’s performance for all these years Reasons? • Jack has many other priorities (boosting sales‚ lowering cost etc.) • Staff turnover (employees not staying long enough to be appraisable) Solution? Use more formal appraisal approach What should be included? Manual Workers Include criteria such as Quality Quantity Attendance Punctuality Managers Include
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mission of the organization. Company: Team Force Cleaning Services PTY LTD is a company that offers services of strata and commercial cleaning. It is currently operating in the south and west areas of Sydney. At the moment the company has more than eight hundred contracts and counts with a staff of thirty cleaners doing their job in fifteen vans. Vision: Provide an excellent strata and commercial cleaning service in all Sydney areas. Mission: Team Force Cleaning Services PTY LTD was established
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APPLICATION CASE Carter Cleaning Company 1. FIVE SPECIFIC HR PROBLEMS THAT I THINK CARTER CLEANING WILL HAVE TO GRAPPLE WITH a. High Turnover- Due to the Nature of business‚ Carter Company will face problem like high turnover due to the nature of company. Less compensation or incentive in the service and retail company faces such problems. Skilled labor are not needed in Laundry Company so employee are much more willing for better employment rather looking for their career Development. b.
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