Report 1. Introduction When focusing on maintaining a workforce within the tourism and hospitality industry‚ it is essential to identify the key concepts that motivate workers. Division of labour is part of every organisation; therefore the formation of groups is important in increasing work performance. It is not always easy to manage the creative and innovative aspects of team work‚ where individuals ideally need to share the values‚ characteristic and interests of the other
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1. Why do people work in the Hospitality Industry? Answer: The Hospitality Industry consists a number of fields within the service industry‚ including the food and beverage‚ lodging or accommodation‚ gaming‚ entertainment‚ event planning‚ theme parks‚ cruise line and transportation. In addition to these are the fields in the tourism industry like airline and travel agencies. Because of the increasing interest for food and travel of the population‚ there is also an increasing demand for the
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HTM 3205 Marketing for Hospitality and Tourism 2_2011 ASSUMPTION UNIVERSITY MARTIN DE TOURS SCHOOL OF MANAGEMENT AND ECONOMICS DEPARTMENT OF HOSPTIALITY AND TOURISM MANAGEMENT SYLLABUS 2/2011 Course Title Prerequisites Lecturer Contact Location Course Description HTM 3205 Marketing for Hospitality and Tourism HTM 3103 Consumer behavior in Hospitality and Tourism Industry A. Supaporn Y. ‚ A. Atjima S. CL1203‚ Tel: 02-723-2126 e-mail: A. Supaporn : yodpram@hotmail.com A. Atjima
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Hospitality Management. Students become acquainted with a creative and systematic pursuit of organizational goals within the hospitality industry‚ by planning‚ organizing‚ leading and controlling the available resources in a concerted and sustainable way. Innovative Hospitality Management Do you consider yourself to be a creative manager‚ a responsible entrepreneur and/or a hospitality trendsetter? Then start building your future and join an enriching multi-cultural environment which blends
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HOSPTALITY AND TOURISM COURSE. Assalamualaikum and good morning to all friends. Today I want sharing to all about benefits choosing hospitality and tourism course. As we know‚ our college also have this course. This course had a 7 semester in 2 ½ years. It also concentrated in culinary art‚ catering and restaurant. Let me introduce about what a hospitality. Hospitality means the friendly reception and treatment of guest or strangers and the quality or disposition of receiving and treating guest
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future goals of an organization while the affiliative style is about connecting people‚ getting them to work well as a team. The potential downside to this one is that if you make everything about the team and don’t focus at all on individuals‚ it can cause some individuals to slack off or perform poorly. An example of a style that’s more about the individual is the coaching style. This one is about working closely with individuals‚ giving advice one on one to help them develop their skills so they can
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in the hospitality. There are two sectors in particular that have shown a great deal of trends in the last couple of years. Those to sectors are the gaming industry and in the event and meeting planning industry. Trends are incredibly important as far as how they can impact the different sectors of the hospitality industry as well as how they impact the industry as a whole. They should be adhered to and if they are not there can be real consequences to the business. The gaming industry is a huge
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The Hospitality Management The hospitality industry supported 7.5 million USA jobs in 2011(“selectusa.commerce.gov”). It includes a broad variety of service industries that incorporate food service‚ tourism‚ and hotels (“economywatch.com”). The business depends in large part on the number of people traveling for business or pleasure. Economy has a big impact on travelers’ decisions. When individuals and corporations are doing well financially‚ they are more likely to take vacations and spend
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Hospitality Service Excellence The academic circles have not formed a standard definition for service failure‚ but scholars have put forward their own understanding from different angles: Hays and Hill defined service failure ascontact situation that make customers unsatisfied(Julie Hays& Arthur‚ 2001). Keaveneypointed out that if the customers feel unsatisfied about the service system‚ then service failure occur (Crittendenet al. 1995).Keaveney has divided service failure into two types: the
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OF PURPOSE "Those blessed with the curiosity to learn and search are forever young" - Bruce Lee. The hospitality industry is one area where a large number of managers and chefs have become entrepreneurs and successful owners of their own businesses. Being a futuristic person I handle things with great patience‚ which is the main positive sign that strongly relates me to this esteemed industry. A constant learning process would lead me to improvise on the professional skills required to survive
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