Technology – Time to play catch up To be successful in 2015‚ the industry needs to address these problems. The key areas of technological development are likely to be online booking and mobile technology‚ Customer Relationship Management (CRM)‚ smart card technology‚ online social networking‚ data security‚ Artificial Intelligence (AI)‚ self-healing technology and in-room product innovation. As online usage has soared over the last decade the internet has become a vital outlet for all retailers
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Business Ethics in Hospitality Brian Scott Angerer University of Phoenix In the hospitality industry ethical issues abound both for the business itself and the community at large. Business ethics is a complicated subject that can be described as‚ the behavior that a business
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The Role of Hospitality Hospitality plays a very big role in Greek life throughout The Odyssey. It was by this code of conduct that people were able to travel without the fear of being rejected and having nowhere to stay when they arrived at their destination or at a stage on their journey. A host never knew if the beggar on his/her doorstep was a god in disguise. Such paranoia and religious beliefs kept most of the characters in The Odyssey on their best behavior‚ but others had no manners to
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Introduction to Hospitality Miroslava Dimitrova Ph.D Accommodation sector Hospitality = Hotels + Restaurants Lodging Industry Hospitality industry: Provision of accommodation as well as food and beverage services to short-stay guests on paying basis. The Pineapple Tradition • Symbol of welcome‚ friendship and hospitality • Recognized internationally • Foundation for concept of “SERVICE” Types of Accommodation • Hotels • Farm houses (Guest houses)‚ bead and breakfast (BB)
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A Conceptual Model of Expatriate Turnover Author(s): Earl Naumann Reviewed work(s): Source: Journal of International Business Studies‚ Vol. 23‚ No. 3 (3rd Qtr.‚ 1992)‚ pp. 499-531 Published by: Palgrave Macmillan Journals Stable URL: http://www.jstor.org/stable/155094 . Accessed: 09/10/2012 02:27 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use‚ available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service
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Part 1: Research For this assignment I was asked to research two companies in different industries. One is a local mattress manufacturer and the second a hospitality management company. For this analysis I have focus on researching the market and intervening top employees of the company. The local mattress factory is called Natural Dreams‚ is base in Corona Queens NY. It operates with 8 employees and has over 12 regular customers. Right now they focus on selling to just furniture stores base in
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Illegal Immigration and its effects on the Hospitality and Food industry * The fields I will be writing for are Human Resource Management in the Hospitality Industry‚ Hotel and Restaurant Management‚ and Culinary Arts. I choose this topic because it is the number one problem the industry is facing currently. I have spent my entire career in the Restaurant industry working with foreign workers and have strong feelings about this topic. After moving to Colorado and leaving the Military I began
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Receivables Turnover Ratio interpretation Receivables Turnover Ratio is one of the efficiency ratios and measures the number of times receivables are collected‚ on average‚ during the fiscal year. Receivables Turnover Ratio formula is: Receivables Turnover Ratio formula Receivables turnover ratio measures company’s efficiency in collecting its sales on credit and collection policies. This ratio takes in consideration ONLY the credit sales. If the cash sales are included‚ the ratio will be
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Most Memorable Customer Service Experience: A few years back‚ I went to Las Vegas with my family and stayed at the Aria hotel. The bathroom of our suite had a sliding door‚ and my brother got locked inside the bathroom due to some mechanical error in the door. My parents called the front desk and narrated the issue to them
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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