SHC 34: Principles for implementing duty of care in health‚ social care or children’s and young people’s settings 3.1 Describe how to respond to complaints Responding to complaints‚ whether made by a parent or a staff colleague‚ you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively
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Level 3 Diploma – Children and Young People’s Workforce SHC 34 Assessment task - SHC 34 Principles for implementing duty of care in health‚ social care or children’s and young people’s settings What is Duty of care? ‘Duty of care is a requirement to exercise a ‘reasonable’ degree of attention and caution to avoid negligence which would lead to harm to other people’ Penny Tassoni‚ Children & Young Peoples Workforce Early Learning & Childcare‚ Heinemann 2010
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CYPCore 34-1.1 Describe the factors to take into account when planning healthy and safe indoor and outdoor environments and services. Environment has immediate effect on the quality of the children’s learning and development therefore it should be comfortable‚ interesting‚ attractive and appropriate for child or children who use it. There are a number of important factors to be considered while planning for safe indoor and outdoor environment but the most important ‘Every Child Matters’ i.e. everyone
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“WHICH IS THE MOST SUCCESSFUL FASHION COMPANY IN THE DEPARTMENT AND GENERAL STORE SECTOR OF THE UK FASHION INDUSTRY FOR MEN AGED 25-34” CONTENTS 0. DEFINING SUCCESS…………………………………………………………………………. pg 3 1.1 Market Research……………………………………………………………………….. Pg 3 2.0 Secondary Research Findings…………………………………………………………. Pg 5 2.1 Horizontal Analysis……………………………………………………………………. Pg 5 2.1.1 Turnover……………………………………………………….....………………. Pg 5 2.1.2 Gross Profit…………………………………………………………….…………
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In Alvar Nunez Cabeza de Vaca’s Relacion‚ Cabeza de Vaca writes an account of his disastrous expedition to the New World‚ as well as providing a legal document in which the rhetoric of his narrative transforms his story of failure into a story of success. In chapter thirty-four‚ Cabeza de Vaca uses the three elements of rhetoric; ethos‚ logos‚ and pathos‚ to express that Spanish law is unsuitable for the circumstances encountered in the New World. During the sixteenth century‚ Spanish expeditions
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life crisis’s that might happen in a person’s life instead of naming the stages after body parts. Psychosocial Development means that people develop through life stages in the way they interact with each other. Spenser A. Rathus (2011)‚ the author of CDEV‚ 1st Edition‚ admitted that psychosocial development means that “Erikson theory‚ with emphasizes the importance of social relationships and conscious choice throughout the eight stages of development” (page 6). There are eight stages of psychosocial
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Family Developmental Center (FDC) FDC began providing services in1971 as a national demonstration site for the Handicapped. FDC has continued as a model program and is the largest Infant/ Toddler child development program typically developing children with medically fragile and developmentally delayed or disabled children from low income at risk families. Family Developmental Center offers a developmental childcare and school-readiness program for infants‚ toddlers and preschool children (two weeks
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Vantasia Lopez Professor Thomas Child Development 24 September 2017 Summary: A wife and her husband are facing difficulties in expanding their family. The mother seems to face some jealousy as other family members have children. She views others as taking advantage of the ability to have children. She is facing many emotions and is trying to find a way to deal with them. This woman has feelings of “resentment‚self- pity‚ and sadness” (Hax 1) according to the article. She is also reaching out for
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References: Rathus‚ S. A. (2011). CDEV 2010-2011 Edition. Bellmont‚ CA: Wadsworth CENGAGE Learning. ISBN-13: 978-0-495-90553-0. Doug Davis and Alan Clifton‚ http://www.haverford.edu/psych/ddavis/p109g/erikson.stages.html Michelson‚ E. (2005). The parent-adolescent relationship scale. In
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Healthy Attachment in Infants and Toddlers Sheila Epper ECE332: Child Development Course name and number Allyson Randall September 13‚ 2011 The most important time in a child’s life are the first three years when his emotional‚ social‚ physical‚ and cognitive developments are the most impacted and influenced. Displays of love and affection between an infant and parent develop a bond that creates an emotional attachment between the two and depending on the emotional security; some attachments
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