"Celestial s global customer team questions" Essays and Research Papers

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    Global Virtual Teams

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    CHALLENGES OF GEOGRAPHICALLY DISTRIBUTED TEAMS The more virtual your teamwork is‚ the more demanding it becomes. Collaboration across locations‚ time zones and cultural boundaries increases the demands on organization and management. Mobility and temporary project work may complicate employees’ own work management and leisure time arrangements. Mediated communication offers opportunities for virtual collaboration. Yet team members also need to be aware of the pros and cons of various communication

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    LEAD – Managing a Global Team: Sun Microsystems – 9/16/2010 Situation * HS Holdings (HSH)‚ enterprise customer with online banking‚ had servers go down * Sun’s CS team didn’t respond‚ servers stayed down for 2 hours‚ cost HS Holdings thousands * HSH has $300k/yr premium contract for 24/7 service: potentially violated by outage‚ threatening suit * Flow of crisis * Praveen D. got call from HSH‚ pages on-call after-hours US manager 3x‚ MISTAKE: used weekday number not weekend

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    Four Celestial Beast

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    FOUR CELESTIAL BEASTS The four celestial beasts are originated from China‚ to be precise it is from Chinese constellation. It is already date back to at least the second century BC. In Chinese constellation‚ the sky is divided into 5 regions: East‚ South‚ West‚ North and Center. Each cardinal region is associated with one celestial beast‚ while the center is associated with the Emperor. The East direction is associated with the Azure Dragon. South is associated with the Vermillion Bird. West is

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    Outsourcing and Managing a Global Team 1. What is outsourcing? What are the benefits of outsourcing? The author presents the process of outsourcing as the ability to take a specific and limited task or function performed within one company and having the same function performed by another company in a sort of complementarity. The outsourced task is then reintegrated back into the overall operation. Essentially outsourcing is a common way for many companies to hire efficient employees for a very

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    IKEA’s Global Sourcing Challenge: Indian Rugs and Child Labor (A) and (B) Questions to the (A) case: 1. Marianna Barner should decline the invitation for IKEA to have a representative appear on the upcoming forecast of the German video program. The producers of the documentary invited them to take part in a live discussion during the airing‚ and while this offer does sound beneficial for IKEA to educate the public and the producers of the current efforts taken to fight child labor‚ it would not be

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    Harvard Business School “Customer Centric Global Branding: Lessons from Latin America” Rohit Deshpandé‚ Harvard Business School rdeshpande@hbs.edu Global Branding Conference Koc University Istanbul 22 June 2010 © 2007 rdeshpande@hbs.edu 2010 Harvard Business School The “Provenance Problem” When “made in (emergent country)” doesn’t help: Made in Brazil Made in Russia Made in India Made in China B.R.I.C. or Kenya or Turkey or Vietnam © 2007 rdeshpande@hbs.edu 2010 Harvard Business School

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    Strategies for managing global teams Introduction Globalization‚ advances in information and communication technologies and increased competition have forced organizations to use virtual teams in business and produce more rapidly‚ more effectively and more efficiently. It is the call of the hour to put together different capabilities and services across the globe and through cooperation between suppliers and customers achieve the firm’s objective with high quality. A virtual team is a group of individuals

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    Celestial Empire Analysis

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    The History of the Celestial Empire 1.1. Overview The history of China is vast. Its empire stretching across 2 millennia‚ while its culture stretches a further 5 millenia. Without a doubt‚ it is safe to say that China is one of the longest living civilisation-states in all of human history. Most of us‚ however‚ are living in shades of ignorance as we continue to ignore the unprecedented accomplishments made by China‚ shadowed by stereotypes and prejudices. Many might think that China is “rising”

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    Managing Global Team Case

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    MGT 500‚ Leading People and Organizations CASE WRITE UP # 3 MANAGING GLOBAL TEAM_GREG JAMES CASE Due March 2‚ 2015 Name: Sultan Ahmad Zarif ID #: 12552 Year: 2015 MANAGING GLOBAL TEAM_GREG JAMES CASE Case Brief Explanation This case is about how leaders should manage their global operations successfully. The case describes a crisis resulted by lack of effective leadership by Greg James who was the global manager at Sun Microsystems‚ Inc. (Sun) across India‚ UAE‚ France and USA

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    Ensure team effectiveness BSBWOR502 WB921 Assessment Tool 1 - Case Studies 1-4 Case Study 1 - Zenith Software Company’s new team Zenith Software Company (ZSC) develops and distributes accounting software applications. The products have proven to be very popular with small businesses. The new Marketing Director‚ Rob‚ recently discovered customer satisfaction had diminished significantly. She discovered that her predecessor had focused entirely on short term profits and sales volume‚ unfortunately

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