gradually. Improve the environment/equipment within the stations Since 2006‚ MTR first installed High Brightness Light Emitting Diode (HB-LED) lights for trial in one MTR train compartment which enhanced travelling environment for the passengers. Seeing there was room for improvement in the efficiency‚ reliability and light color‚ MTR further refined the application of HB-LEDs for it trains in a joint venture with industrial lighting specialist JM Technologies Limited‚ which received expert technical
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MARKETING Fundamentals of Customer Value To create successful customer relationships‚ companies must understand what their customers care about and what value proposition appeals to them. by Mohanbir Sawhney Kellogg School of Management S uccessful customer relationships are built on the bedrock of superior customer value. To attract and retain your most important customers‚ you must understand what they care about and what value propositions will appeal to them. While “value” is an overused
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2015 Introduction "Coaching is an interactive process through which managers and supervisors aim to close performance gaps‚ teach skills‚ impart knowledge‚ and inculcate values and desirable work behaviors" (Harvard Business School Press [HBS Press]‚ 2006‚ p.2). Effective coaching can have lasting results for both the individuals involved as well as for the company in which it takes place. Throughout this case study this student will explore the topic of coaching including problems and solutions
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a team with inadequate leadership. Indications of possible problems in the group’s functioning were evident even before the MGI team’s first meeting. At that time‚ the group consisted of the three founders of MGI and two Harvard Business School (HBS) second year students. The heterogeneous nature of the group was an area of possible conflict. Three or perhaps four different cultures were represented on the team. Two of the founders were from the Ukraine and remained very close to the culture
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Review Sheet Exercise 11 Blood Analysis NAME LAB DATE/TIME Hematocrit Determination The following questions refer to Activity 1: Hematocrit Determination. 1. List the following values from Chart 1: Hematocrit value for healthy male living at sea level in Boston = 48 Hematocrit value for healthy female living at sea level in Boston = 44 2. Were the values listed in question 1 within normal range? YES 3. Describe the difference between the male and the female hematocrit
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Thinking and Innovation at Apple (2010‚ HBS‚ 609-066) 2. http://blogs.hbr.org/cs/2011/08/why_apple_doesnt_need_steve_jo.html 3. http://www.pragmaticmarketing.com/publications/magazine/6/4/you_cant_innovate_like_apple 4. http://www.marketingminds.com.au/branding/apple_branding_strategy.html 5. YouTube - Inside apple innovation. 6. http://www.forbes.com/sites/benzingainsights/2011/08/25/can-apple-survive-without-steve-jobs/3/ 7. The Work of Leadership‚ (2000 HBS Product R0111K) 8. Creativity and
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The result of this study showed that bee bread extract has a protective effect in aluminum induced anemia and it significantly ameliorates hepato-renal toxicity and reduces the elevated CRP level and monocytes and leukocytes counts encountered after aluminum exposure. Aluminum alone caused significant anemia‚ elevation of BUN‚ CRP‚ leukocytes and monocytes counts and liver enzymes‚ ALT and AST‚ and deceased creatinine clearance. Chemical analysis and antioxidant study showed that it contains fat
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Marketing Research An Applied Orientation Global Edition Sixth Edition Naresh K. Malhotra Georgia Institute of Technology Boston Columbus Amsterdam Delhi Cape Town Indianapolis Dubai London New York Madrid San Francisco Milan Munich Seoul Upper Saddle River Paris Montreal Toronto Mexico City Sao Paulo Sydney Hong Kong Singapore Taipei Tokyo Contents Foreword 21 Preface 23 Acknowledgments 29 Author Biography 32 Chapter 2 Defining the Marketing Research
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Bilal Al- Qureshi‚ Said Business School‚ University of Oxford 2010 American Chemical Corporation HBS Case Number: 9-290-102 Executive Summary The American Chemical Corporation (AMC) is a large‚ diversified chemical producer. In 1979‚ AMC was forced to issue a tender to sell a Sodium Chlorate plant‚ near Collinsville‚ Alabama. Dixon‚ a specialty chemicals company‚ was willing to purchase the aforementioned plant for $12m with the option to invest a further $2.25m on laminate technology. The
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on what to do to others rather than exchanging ideas or creating an open environment. Quiet often there would be time spent on one topic‚ then another‚ then more and more without resolving the first topic. The arguments between Sasha and Dana‚ the HBS students and the musicians‚ and others never seemed to go anywhere as mentioned by Dana: “The brainstorming sessions were great at first but they went on too long‚ and there was no implementation.” Establishing finite goals at the end of each meeting
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