many positive benefits for the organization. Retaining customers through effective customer service enables easier growth‚ indirectly and directly. When the customers are happy and satisfied then the staff is happy as well (2009). You can improve the customer stimulation by offering discounts‚ promotions and having active sales efforts will keep a relationship with your customer and attract them to buy more of the products or service you sell. Upon the organization‚ you can keenly monitor the customers
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Case Studies - BPR in Poland The first ever Business Process Reengineering (BPR) project in the formerly communist countries of eastern Europe was completed on October 28th‚ 1994 by Wizdom Polska‚ the Polish subsidiary company of Wizdom Systems‚ Inc. Wizdom has once again taken BPR to new frontiers‚ achieving unprecedented results in the massive task of Reengineering a company laden with the residuals of 50 years of central planning. The company‚ Stomil Sanok S.A.‚ is a manufacturer of rubber
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Organization Structure and Design Organizing: Arranging and structuring work to accomplish organizational goals. Organizational Structure is the formal arrangement of jobs within an organization. Organization chart: Organization structure shown visually in the form of a chart. Organizational Design: A process that involves decisions about six key elements : Work specialization‚ Departmentalization‚ Chain of command ‚ Span of control‚ Centralization and decentralization and Formalization. Purpose
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General Motor and Toyota Motor 1 Comparison and Contrast of General Motors and Toyota Motor Thomas Hong‚ Ph.D. The Impact of Technology on Organization University of Phoenix November 12‚ 2007 General Motor and Toyota Motor Introduction 2 This paper seeks to compare core and enabling technologies of two organizations in the automobile industry. General Motors Corporation experienced a crisis that recorded another operating loss of $7‚668 million during the fiscal year of 2006‚ while
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INTRODUCTION According to GM.com (2009) General Motors Corp. (NYSE: GM)‚ is one of the world’s largest automakers which was founded in 1908‚ in Detroit USA. It manufactures cars and trucks in 34 countries. GM employs 252‚000 people in every major region of the world‚ and sells and services vehicles in some 140 countries. It sells cars and trucks globally under the following brands: Buick‚ Cadillac‚ Chevrolet‚ GMC‚ GM Daewoo‚ Holden‚ Hummer‚ Opel‚ Pontiac‚ Saab‚ Saturn‚ Vauxhall and Wuling. Its largest
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lead organizations to efficiency. The main objective of this report is to gain a better understanding of large scale organizational change. The different changes implemented by General Motors company in an attempt to cope with the economical crisis of 2008 is a perfect example of this concept. This paper details each change undertaken by the organization by highlighting the different pressures identifying the problems the organization met and ultimately detailing the solutions that General Motors
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SALES ORGANIZATION STRUCTURE Introduction Once the sales plan has been formulated‚ the next logical step is to organize a sales force to achieve the enterprise objectives. Decisions must be made as to the type of sales tasks required to be performed and as to how the sales people should be grouped together to ensure effectiveness and efficiency. The scope of their sales responsibility‚ line authority and accountability must be defined so that the sales activities can be well coordinated. The
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OVERVIEW AND ANALYSIS OF GENERAL MOTORS "General Motors has no bad years‚ only good years and better years" (Sloan‚ 1972). This mantra established in 1950 by former GM president Harlow H. Curtice may have been true at one point‚ but is called into question today by many‚ including Wall Street. By many standards‚ General Motors is an extremely successful company‚ though an analysis of the corporation today uncovers many troubling issues. GM is and has been the world ’s leader in automotive
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General Motors with Lean Manufacturing An Introduction of GM Global Manufacturing System Operations Management Team Project Contributed by We Make A+ (sort by number): 유형근 - 2009 050 444 오슬기 - 2010 049 712 손무화 - 2010 054 149 주시건 - 2010 059 605 김학운 - 9125 620 120 Division of Business Administration‚ Hanyang Univ. ERICA Ansan‚ December 2012 Contents Part 1.Overview of General Motors 2 1.1 Why General Motors? 2 1.2 Introduction of General Motors 3 1.3 Basic Information
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Topic: Evolution of a fortune 500 company & link the concept covered in theme 1 & 2 with the management evolution of the selected company Fortune 500 Rank 15 - General Motors “A car for every purse and purpose" – Alfred P Sloan Jr‚ Former President & CEO General Motors. General Motors‚ one of the world’s largest automakers‚ traces its roots back to 1908. With its global headquarters in Detroit‚ GM employs 205‚000 people in every major region of the world and does business in some 157
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