FRONT OFFICE PROCEDURES TOPIC: HANDLE GUEST CHECK-IN (Guest with Reservation) DIALOG | STANDARD PROCEDURES | Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist:Guest:Receptionist: | Good morning Sir/Madam. May I help you?Yes. I’ve booked a room for two nights and I would like to check in.May I have Could your name‚ please?Yes. It’s Smith
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for years. In today’s times‚ however‚ much has changed and with the advances in science and technology‚ the criminal justice system is better than ever‚ at catching‚ monitoring and convicting criminals. One form of criminal identification procedure that has become increasingly popular is DNA analysis. To identify an individual‚ scientists focus on 13 DNA loci and from that a DNA profile‚ or DNA fingerprint‚ is created. The reason this method is so successful is that the chances of two people
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AM Cashier/Service Procedure: 1. Make sure all lights (overhead‚ cooler‚ freezer‚ etc.) are turned on. 2. Turn on music 3. Log on to Server – SERVICE COUNTER CASHIER ONLY a. Username: office Password: Password1 b. Go to Cash Office c. Go to Cashier Balancing d. Go to Cashier Locking e. Select ALL f. Enter OK g. Each cashier will pop up. Hit ENTER with each one. 4. Log on to register (and Lottery for Service Cashier) 5. Verify Cash balance in cash drawer
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Meaning of Liquidation Liquidation or winding up is a legal term and refers to the procedure through which the affairs of a company are wound up by law. Winding up of a company has been defined in the companies Act‚ 1956 as “the process whereby its life is ended and its property is administered for the benefit of its creditors and its members. An Administrator called Liquidator‚ is appointed and he takes control of the company‚ collects its assets pays its debts and finally distributes any surplus
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ABANDONING SHIP General responsibilities: Master : Overall command - leading and guiding from the “top” Chief Officer : Coordinating embarking of the rescue vessels (lifeboat‚ rescue boat‚ life raft etc.) Third Officer and Pumpman : Assisting Chief Officer Second Officer : Assisting Master‚ maintaining a written record of events during the response‚ Radio Officer for emergency communication Chief Engineer : Coordinating and ensuring power supply and availability of technical equipment‚ maintaining
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Designing & Delivering On-the-Job Training Design Steps The quality of any training effort is based largely on whether it is thought through and planned before any action is taken. A simple five step process‚ representing the basic instructional design principles‚ can help ensure success. Training Location Leaders are expected to have a basic knowledge of these steps and apply them to the training activities they conduct. This does not mean that each time you conduct OJT with an employee some formal
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Auditing procedures: Five assertions: 1. Occurrence: Define: transactions and events that have been recorded have occurred and pertain to the entity. Explain: sales and purchases shown in the income statement belong to the company and are real‚ that is they actually took place. 2. Completeness: Define: all transactions and events that should have been recorded have been recorded. Explain: all the individual transactions making up the balances in the income statement are recorded; no sales
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EXPORT PROCEDURE 1. An exporter receives an enquiry from the prospective buyers seeking information regarding price‚ quality & other terms conditions for export of goods. The exporter sends a quotation known as proforma invoice as reply. 2. If the buyer is satisfied with the export price & other terms & conditions‚ he places the order or indent for the goods. 3. After receiving the order or indent‚ the exporter undertakes an enquiry regarding the credit worthiness of importer to assess the
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Explain how health and safety is monitored and maintained and how people in the work setting are made aware of risks and hazards and encouraged to work safely. All settings must carry out risk assessments on a daily basis. These are supplemented with daily checks. In all cases these must be signed and dated‚ so that members of staff are made responsible and accountable for the safety of children‚ other staff and visitors to the setting. Health and safety 3.2 Health and safety general standards
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Methods and Procedures The study used experimental and descriptive study type of research. The experimental method was used to prove and test the hypothesis by the use of controlled observations and measurements. The descriptive method was used to describe data rather than explain it. It develops‚ tests and evaluates methods of research. It also explores experience in real life situations. Common methods for gathering data are questionnaire‚ interview and observation. 1. Preparation and gathering
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