Paper 180-29 CRM: Making it Simple for the Banking Industry Aslam Chaudhry‚ SAS Institute Inc.‚ Cary‚ NC ABSTRACT Executing Customer Relationship Management (CRM) for the financial and banking industry involves many issues‚ including the use of unique processes and solutions. To be successful with CRM‚ financial and banking organizations must define and develop a business strategy as well as a supporting infrastructure for that strategy. SAS® Banking Intelligence Solutions can be used to complete
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__________________________________________ISSN 2319–1171 Vol. 1(3)‚ 20-24‚ October (2012) Res. J. Management Sci. Internet Banking in India Consumer Concerns and Bank Marketing Strategies Sufyan Habib AAII College‚ Barabanki‚ INDIA Available online at: www.isca.in Received 18th September 2012‚ revised 15th October 2012‚ accepted 17th October 2012 Abstract Internet banking has attracted the attention of banks‚ securities trading firms‚ brokerage houses‚ insurance companies‚ regulators and lawmakers
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INDIAN BANKING SYSTEM: THE CURRENT STATE & ROAD AHEAD ANNUAL SURVEY September 2006 [pic] Federation of Indian Chambers of Commerce & Industry Federation House‚ Tansen Marg‚ New Delhi – 110 001 Executive Summary India’s banking sector is growing at a fast pace. It has become one of the most preferred banking destinations in the world. Indian markets provide growth opportunities‚ which are unlikely to be matched by the mature banking markets around the world. FICCI conducted a survey
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Strategies Used by the Banking Industry to Mitigate Losses on Non-Performing Loans In depressed economic times‚ Banking is an industry that is prone to substantial financial losses‚ from customer’s closing their depository account to an increase in outstanding loan delinquency. An increase in consumer and commercial loan defaults can damage the integrity of a Bank’s outstanding loan portfolio. Such deterioration can lead to an increase of “Non-Performing Assets”. Once a loan is nonperforming
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Software Requirements Document for BANK System Author: Andrew Laird‚ John Chargo‚ Guillermo Hernandez‚ John Leacox Version Date Author Change 0.1 09/05/04 SM Initial Document 0.2 02/01/06 JC Wrote 1.1-1.3‚ 2 Overview-2.1.3‚ 2.3 Designed sequence diagrams for 2.2.5 - 2.2.8 0.3 02/01/06 AL Designed 2.2.3 - 2.2.5 Designed sequence diagrams for 2.2.3 and 2.2.4 0.4 02/01/06 GH Designed 2.2.1‚ 2.2.2‚ 2.2.6 – 2.2.8 Designed sequence diagrams for 2.2.1-2.2
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Selected Bibliography 1. Adam N and Y.Yesha‚ “Electronic Commerce: Current Research Issues and Applications”‚ New York‚ Springer‚ 1996. 2. Abhijit Chaudhury‚ Jean-Pierre Kuilboer: e-Business And e-commerce Infrastructure: Technologies Supporting the e-Business Initiative‚ McGraw-Hill Irwin‚ 2003‚First Edition. 3. Agarwal P K‚ “Marketing Management : An Indian Perspective”‚ 6th edition‚ 2008‚ Prgati Prakashan‚ Meerut. 4. ArmStrong‚ Arthur and John Hagel III “The Real Value of Online Commodities”
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THE RELATIONSHIP BETWEEN EXECUTIVE COMPENSATION AND FIRM PERFORMANCE IN KENYAN BANKING INDUSTRY Dr. Josiah Aduda‚ jaduda@uonbi.ac.ke‚ Lecturer and chairman‚ department of Finance and Accounting‚ School of Business‚ University of Nairobi‚ Kenya and Leonard Musyoka‚ University of Nairobi Abstract Economic theory of executive pay has focused on the design of optimal compensation schemes to align the interests of hired managers and shareholders. Agency theory has identified several
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Costing in Banking Jessica Phinney ACC522: Budgeting and Cost Accounting Professor Guenther April 15‚ 2013 Activity-based costing (“ABC”) is considered one of the best and most popular tools for allocating costs by identifying individual activities as cost objects. Originally‚ activity-based costing was mainly used in manufacturing industries but‚ due to its preciseness‚ this system has recently grown popular in the service industries as well‚ including banking. Activity-based
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Citizenship.” white paper‚ World Economic Forum Geneva‚ Switzerland‚ 2003 Marketing Management 1‚ no. 1 (Winter 1992): 24-34. R.J. Varey‚ “Internal Marketing: A Review and Some Interdisciplinary Research Challenges‚” International Journal of Service Industry Management 6‚ no. 1 (1995): 40-63. P.K. Ahmed and M. Rafiq‚ “Internal Marketing Issues and Challenges‚” European Journal of Marketing 37‚ no P. Kotler and N. Lee‚ “Corporate Social Responsibility: Doing the Most Good for Your Company and Your
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Role of It in Banking Sector Summary: The article presents a study which aims to analyze the role of information technology (IT) in the banking industry. Based on the article‚ technological innovations have enabled the industry to open up efficient delivery channels. It is said that IT has helped the banking industry to deal with the challenges the new economy poses. The study also examines the views of bank employees on the implementation of IT in banks. According to the author‚ private and
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