ORGANIZATIONAL BEHAVIOUR MODULE 12 Professional Qualification in Human Resource Management Stage II Prepared By: S.S.Premerathne PQHRM 62/46 INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA 43‚ Vijaya Kumaratunga Mawatha‚ Colombo 05. ACKNOWLEDGEMENT I dedicate this assignment to all the PQHRM lectures for their tireless effort in teaching us this vast subject and for trying to mould us into young Human Resource Personnel. CONTENTS QUESTION 1:
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1. Situation Analysis Company Background & Products AstonsSpecialities started its first outlet in a coffeeshop along East Coast Road‚ opposite the current 112 Katong Mall in 2005. (Astons‚ 2009)It specializes in steak and has attracted the media interest and a group of loyal consumers for its tasty fare (steaks)‚ reasonable pricing and good service. With good response and feedback from consumers‚ Aston Specialties shifted a few doors away and opened its very own shop-front to provide its
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resources‚ and information and equipment which are the organizations inputs. Those inputs are used by the organizations internal subsystems‚ such as production and marketing‚ and are subsequently turned into outputs such as products‚ services‚ employee behaviours‚ profits/ losses‚ and waste/ pollution (McShane & Steen‚ 2009‚ p. 4). According
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Use psychological theory and research to illustrate the phenomenon of bystander behaviour. The bystander effect can be defined‚ as when people are in the presence of others‚ they are less likely to offer to help than when they are alone. Research on bystander intervention has produced a great number of studies showing that the presence of other people in a critical situation reduces the likelihood that an individual will help. There are several real-life situations‚ which illustrate this effect
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social work‚ sociology‚ economics‚ and anthropology. Human behaviour is experienced throughout an individual’s entire lifetime. It includes the way they act based on different factors such as genetics‚ social norms‚ core faith‚ and attitude. Behaviour is impacted by certain traits each individual has. The traits vary from person to person and can produce different actions or behaviour from each person. Social norms also impact behaviour. Due to the inherently conformist nature of human society in
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Consumer Behaviour Consumer behaviour is the behaviour that consumers display in searching for‚ purchasing‚ using‚ evaluating and disposing of the products and services that they expect will satisfy their needs. * Personal consumer; buys goods and services for his or her own use‚ for use by the whole household‚ for another member of the household or as a gift for a friend * Organizational consumer; includes commercial for-profit organisations and non-profit organisations‚ public sector
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“Understanding Buyer Behaviour” Task 1 Buyer behaviour is a very important factor to understand when it comes to marketing. A vital point of the marketing process is to understand why a consumer/buyer makes a certain purchase. By understanding buyer behaviour it will make it significantly easier for the business to meet the needs and wants of consumers. In addition to understanding the needs of your customers businesses would also need to understand what motivates them to purchase‚ and how
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The fascinating world of animal behaviour- science essay Animals and their behaviour has been fascinating to behold and even more incredible to experience. Humans have been intrigued at how the most basic creatures can do the most complex things. Ethology or the scientific study of animal behaviour is responsible for numerous breakthroughs in the understanding of the animal world‚ and in turn the human one. Animal behaviour can range from being altruistic‚ to funny‚ to being lessons in teamwork
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Organisations and Behaviour Christodoulos Karaolis HND BUSINESS LONDON SCHOOL OF BUSINESS AND FINANCE 30/4/14 Organisations and Behaviour Organization as (Krynke 1998‚ p. 3) defines‚ is the criteria by which employees under their managers direction pursue their goals. Organization according to (Krynke 1998‚ p. 3) is majorly influenced by the organization structure. These structures define how activities in an organization are organized‚ divided and coordinated. In addition (Krynke
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Behaviour of the drivers and their background Some of the behavioural observation of the drivers and their background were very peculiar and can be summarised in following points. * It was not very pleasing to see that the younger generation had the ‘Care-Free attitude’ towards a subject as crucial as traffic rules. In most of the cases where people from the age group‚ 18-25 years‚ were found violating the rules‚ they tried to get away from the scene as soon as possible without realising the
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