customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS MANAGEMENT
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INDIA Population totale (2013) 1 277 803 914 hab. As more people connect to the Internet in India‚ time spent social networking is exploding on sites like Facebook and Orkut. It’s one of the primary motivations for going online. In both rural and urban areas‚ social networking is a key driver of use. The most popular site in India is now Facebook‚ which has seen its market share grow by almost 50% from 2010 and 2011. This article looks at five key social networks in India. 1. Facebook 52million
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WOMEN ’S EMPOWERMENT IN INDIA Introduction Women’s empowerment in India is heavily dependent on many different variables that include geographical location (urban/rural)‚ educational status‚ social status (caste and class)‚ and age. Policies on women’s empowerment exist at the national‚ state‚ and local (Panchayat) levels in many sectors‚ including health‚ education‚ economic opportunities‚ gender-based violence‚ and political participation. However‚ there are significant gaps between policy advancements
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Southern Asia. With a population of 1.2 billion‚ India is one of the most populous nations in the world and falls slightly behind China. India‚ which is 12 times largest that UK and 8 times largest than Japan occupies just 2.4 % of the total surface of the earth in spite of being seventh largest in regards to the total covering area. India’s landscape varies from snow-capped peaks to deserts‚ plains‚ rainforests‚ hills‚ and plateaus. Presently India has 29 states and 7 union territories. It is home
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Organizational Structure By: Brian G. Nordmann August 24‚ 2004 With every business that wants to grow and be profitable comes the inevitable‚ and that is change. Change is part of any organization be it a religious‚ educational‚ familial or our work environment. Without change we would not have walked on the moon‚ broken Olympic records or even have on-line classrooms. Change is not the challenge; it is managing that change as individuals that may be detrimental to the organization. Kurt
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This article is about the Republic of India. For other uses‚ see India (disambiguation). Republic of India Bharat Ganrajya Horizontal tricolour flag bearing‚ from top to bottom‚ deep saffron‚ white‚ and green horizontal bands. In the centre of the white band is a navy-blue wheel with 24 spokes. Three lions facing left‚ right‚ and toward viewer‚ atop a frieze containing a galloping horse‚ a 24-spoke wheel‚ and an elephant. Underneath is a motto: "सत्यमेव जयते". Flag Emblem Motto: "Satyameva Jayate"
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CLEAN-India‚ for a Green India ‘When the last tree is cut and the last fish killed‚ the last river poisoned‚ then you will see that you can’t eat money.’ -John May The CLEAN-India Programme India has a population of over one billion‚ of which almost 300 million live in around 600 towns and cities. Unfortunately‚ as a result of stressed environmental conditions‚ most of these towns and cities are unable to cope with the rapid pace of urbanisation. Water pollution‚ unavailability of drinking water
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2011-2013 Topic- Impact of Family Business on the overall business growth in the India and the world Introduction: Family enterprises form a backbone running right through the economy. They are particularly prevalent in the micro business sector (firms with fewer than ten employees). But they are also common in the rest of the small and medium enterprise (SME) sector‚ and some of the very largest private and quoted companies are family firms. Not only do family firms vary significantly in size
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Approaches to Industrial Relations The industrial relations scenario and factors affecting it‚ has beenperceived differently by different practitioner and theorist. Some haveviewed it in terns of class conflict; some have viewed it in terms ofmutuality of interest of different groups; some have viewed it as aconsequence of interaction of various factors both within anorganization and outside it. Based on these orientations‚ severalapproaches have been developed to explain the dynamics of IR.
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IMPORTANCE OF FAMILY The word family has multiple meanings in the dictionary. It is ‘a social unit living together’ or ‘parents and their children‚ considered as a group‚ whether dwelling together or not’. In a broader term‚ relatives can also be added to this group. But it is much more than that. Family is the first learning place of an individual in this world. Starting from childhood till old age‚ he learns everything from his family. He sees his family members walking and starts trying that
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