implementation‚ and field support. Examples of finance would be customer profitability analysis‚ pipeline reporting‚ statistical analysis‚ and product launches. Examples that would fall in the executive category would be sales & marketing reporting‚ analysis‚ trends‚ graphs‚ and summary. Every function of CRM is considered important to a company in implementing a successful CRM system. Customer Relationship Management (CRM) is a customer-centric business strategy with the goal of maximizing profitability‚ revenue
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Impact of IT on the Banking Sector This presentation analyzes the performance of major banks in terms of productivity and profitability in the pre and post e-banking period. Under the regime of banking sector reforms‚ IT Act of 1999 gave new dimensions to the Indian banking sector. IT has created transformation in banking structure‚ business process‚ work culture and human resource development. It has affected the productivity‚ profitability and efficiency of the banks to a large extent. The
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INTRODUCTION The new millennium has exposed the insurance sector to new challenges of competition and struggle for survival. The era of liberalization‚ privatization and globalisation has ended the monopolistic tendency in this sector. It has been over four years since the Indian insurance market has opened up and the new entrants into the market have set up their shops throughout the country. Until the late nineties‚ the Indian insurance industry was under State control with no private participation
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Assignment 4: Trends and Change Abstract The Zappos company was founded in 1999‚ built on a solid foundation of a unique culture and core values. Current CEO Hsieh believes "if we get the culture right‚ then everything else‚ including the customer service‚ will fall into place” (Taylor‚ 2009‚ article‚ p.3). In 2009‚ Amazon acquired the firm and the combination of Amazon’s prominent position and Zappos company culture led to the creation of the largest online shoe
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THE BANKING REGULATION ACT‚ 1949 (Act No. 10 of 1949) [10th March‚ 1949] PREAMBLE PART I: PRELIMINARY Sections 1. 2. 3 4. 5. 5A. Short title‚ extent and commencement Application of other laws not barred Act to apply to co-operative societies in certain cases. Power to suspend operation of Act Interpretation Act to override memorandum‚ articles‚ etc. PART II: BUSINESS OF BANIKNG COMPANIES 6. 7. 8. 9. 10. 10A. 10B 10BB Forms of business in which banking companies may engage Use of words "bank"‚
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Banking Sector in India History‚ Evolution‚ Opportunities & Challenges Submitted by Mayank Kishore B039 Vivek Manjarekar B041 Anshu Kumar Sinha B064 Table of Contents Evolutionary Phase 3 Foundation Phase 3 Nationalization of Banks 4 Effect of nationalization 5 Reformatory Phase 5 First generation reforms 5 Impact of first generation reforms 6 Second generation reforms 7 Review of second generation reforms 10 Opportunities & Challenges 11 New banking licenses & key guidelines 11
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RETAIL BANKING Project Work Acceleration‚ Deceleration & Moderation in the growth of retail credit in India David Varghese 2011PGPRAK004 PGP RAK‚ IIM INDORE Introduction Retail banking is the mobilization of deposits‚ lending and provision of financial services by a bank in the retail segment which results in fee-based income. Retail lending has been a great innovation across the globe in the commercial banking sector in recent years. Lending is not a new concept- it has been
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Thesis-D Topic: The challenges of Legal and technical infrastructure of e-banking in India. Abstract Electronic banking has been successfully adopted by developed countries and has been fully embraced by all the stakeholders active in the process. But developing countries are still lagging behind to fully embrace the benefits of e-banking. This paper explores Technical and legal factors impacting e-banking adoption in India. The research framework consists of two dimensions; technology and legal;
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being the largest. Barclays Kenya was listed in the Nairobi Stock Exchange in 1986. 1.3 Statement of the problem In the Banking industry‚ a major challenge has been recruiting candidates with the right academic qualifications‚ experience and who can be trained on the job to become a company asset. The researchers’ desire is to find out the factors that affect banking industries in the recruitment process. 1.4 Objectives of the study 1.4.1 General objectives The general objective of the study was
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gradually implemented reforms in the banking industry based on the success of the initial economic reforms. China’s banking system‚ like the economy itself‚ has changed dramatically transforming from a single banking institution that acted as both a central bank and a commercial bank (the People’s Bank of China)‚ to one dominated by publicly traded firms driven by market fundamentals. According to Werner and Chung (2010)‚ the Chinese banking industry has gone through mainly three periods
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