Effects of Switching Barriers on Satisfaction‚ Repurchase Intentions and Attitudinal Loyalty Claes-Robert Julander Ragnar Söderberg Professor of Business Administration Center for Consumer Marketing Stockholm School of Economics1 Magnus Söderlund Associate Professor Center for Consumer Marketing Stockholm School of Economics SSE/EFI Working Paper Series in Business Administration. No. 2003:1. Stockholm: January 2003. 1 Claes-Robert Julander Stockholm School of Economics Box 6501 se
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IBM Q.1) What are the strengths‚ weaknesses‚ opportunities and threats are suggested in Louis Gerstner’s comments. Ans: Strength It is the world’s premier commercial centre of technology innovation. IBM’s 3 major growth engines –services‚ software and component (OEM) technology provide more than half of IBM’s revenue. Technological advancement: IBM has “blue chip” 500 today’s fastest computers. Weakness No share in all segments e.g. hardware‚ software‚ etc Opportunities It is the period
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Secret Recipe uses IBM SurePos & iWaiter solutions to empower staff to increase sales and improve tracking of its franchisees’ sales Secret Recipe Cakes & Cafe (Secret Recipe) is a retail food-services company in Malaysia with more than 80 caf?locations. Established in 1997‚ Secret Recipe is a Malaysian company that produces and markets high-quality cakes‚ desserts and fusion food. Secret Recipe expanded significantly when it opened 82 moderately priced cafe‚ including 11 in Singapore
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NIILM Center for Management Studies 2009-11 Rajesh Kumar Singh Roll No 29084 Production and Operation Management Assignment Question: Discuss operations strategies of three companies. Answer: Operational Strategy: Amazon.com Introduction: Amazon.com has become the largest customer friendly online retailer and provides one click purchase facility to its wide range of products including books‚ music‚ toys‚ gifts‚ electronics etc. For 2011 Amazon’s net sales documented the value of $48077
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manner by how the study will be conducted. This includes the research design‚ locale‚ respondents and the sampling design. Research Design The study is a quantitative - descriptive research about the level of satisfaction in using IBM Lotus Notes among the employees of Pioneer Insurance Company. The study used survey questionnaires to gather primary data. Locale Pioneer Insurance Company is the consistently charted insurance milestones for over half a century
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Principles of marketing chapter 1 Marketing is: managing profitable customer relationships. The twofold goal is: 1. To attract new customers by promising superior value. 2. Keep and grow current costumers by delivering satisfaction. Old marketing sense: telling and selling New marketing sense: satisfying customer needs Marketing starts before the product is produced and goes on throughout the product’s life. Definition marketing in the business context: a process by which companies
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Download 61 months (October 2007 to October 2012) of IBM data and 61 months (October 2007 to October 2012) of GE data. Download 60 months (November 2007 to October 2012) of the 13 week T-bill rate (symbol = ^IRX). Be sure to use end-of-month data! Construct the following on a spreadsheet: 1. Calculate 60 months of returns for the S&P 500 index‚ IBM and GE. Use November 2007 to October 2012. Note this means you need price data for October 2007. IBM returns: Obs. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
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Peaceful resistance‚ as with all forms of protest‚ have both positive and negative effects on America’s concept of a “free society” but upon inspection‚ one can see that in time‚ it is positive. Forms of peaceful resistance can range from a conscientious objection to a law in the form of protesting‚ to simply writing a representative to express one’s opinion on a law. Each of these are opportunities for citizens to exhibit their constitutional rights to organize‚ free speech‚ and perform their civic
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Aim: To investigate the factors that affect the resistance in a conductor. The main factors that affect the resistance in a conductor are: · Length · Temperature · Cross sectional area · Material · Magnetism The factor that we are going to change is the cross sectional area. Hypothesis: I think that the higher the cross sectional area‚ the lower the resistance in the conductor will be. This is because the Resistance in a metal conductor happens because as the electrons move through the material
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Factors affecting the resistance of a wire Introduction: Resistance is a force‚ which opposes the flow of an electric current around a circuit. Resistance is measured in Ohms. George Ohm discovered that a circuit sometimes resists the flow of electricity. He called this ’RESISTANCE.’ He even came up with a rule for working out the resistance of a circuit‚ which was: R= V ÷ I V- Volts I- Current R- Resistance Ohms law says the more resistance means more energy is needed for the current to
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