UNIVERSITY OF MACAU FACULTY OF BUSINESS ADMINISTRATION MGMT 332: HUMAN RESOURCES MANAGEMENT Case Study & First Semester 2012/2013 Teacher: Dr. Lai Jennifer Andreia Gonçalves Maricato‚ No: B-B2- 0557-1 Chan Ka Ian‚ No: B-B0-02569 Chao I Nok‚ No: B-B0-0028-8 Che Chin Tong‚ No: B-B0-02333 Inês Correia de Barros Fontoura‚ No: B-B2-0560-1 Joana Rita da Fonseca Robalo Lisboa‚ No: B-B2-0562-9 Leong Weng Han‚ No: B-B0-0094-2 Wong On Kei‚ No: B-B0- 0201-0 INDEX 1. EXECUTIVE SUMMARY
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Course TitleContemporary Human Resource ManagementCourse Code MGT504No of Credits/Term3Mode of TuitionSectionalTeaching Hours42 hours / 3 hours per weekCategory in Major ProgrammeCore Prerequisites(s)NilCo-requisites(s)NilExclusion(s)NilExemption Requirement(s)Nil Brief Course Description This course examines a range of contemporary human resource management (HRM) issues. To meet the challenges of todays complex and dynamic business environment‚ HRM offers a range of strategies‚ techniques and
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Human resource planning has a major role to meet the company objectives in professional and efficient comportment. In this case study planning process is to meet the short term‚ by having the right people and the right skills of workforce to supply demands of the new contract at the same time to adjust staffing change for long term objectives. As an HR manager main role is to meet business needs through workforce planning. Part of the planning is to investigate and gather information where the company
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include shareholders various groups of employees‚ government and the community at large. ← The recognition of the legitimacy of these multiple stakeholders renders this model a neo - pluralist model. ← This model emphasizes more on the human/soft side of HRM. ← Basically this is because this model emphasizes more on the fact that employees like any other shareholder are equally important in influencing organizational outcomes. ← In fact the interest of the various groups
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Diversity in human resources management is extremely important. First we need to establish just what exactly diversity is. Diversity is the sum total of all the differences which make individuals who they are and their ability to contribute to the goals of an organization. Managing diversity is a commitment and a conscious choice by an organization to value these differences by using diversity as a source of strength to achieve certain goals. According to Ruth Mayhew‚ “Workplace diversity affects
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PLANNING HUMAN RESOURCES FOR INFORMATION TECHNOLOGY1 Executive Summary The purpose of this study is to create a policy maker’s guide for forecasting and planning human resources for information technology (IT). It was prepared as a background paper for the Seminar on Human Resources Development in Information Technology‚ held on 5-7 September 2000‚ in Seoul‚ Republic of Korea. Methodology of human resources forecasting and planning for information technology The first step for IT human resources
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which one does NOT meet both of these conditions? A. Overtime B. New external hires C. Temporary workers D. Outsourcing HRM Overview * Three methods to assess whether HRM matters -Conceptual Arguments - resource based view - the value of resources depends on several factors - are good people rare? Yes depending on the economy - are good people inimitable? Yes because they create history‚ they create culture‚ they make numerous small decisions-> none
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Human Resource Management Reassessment Work The hospitality sector is one of the world ’s fastest growing industries. However‚ huge problems still exist in attracting and retaining a skilled workforce; DiPietro (2007) stated that ’Two enduring things in the industry are: high staff turnover‚ which affects the ability to deliver a consistent brand experience‚ harming businesses and the fact that not enough people see our growing industry as somewhere to build their careers. ’ The industry for
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Annual Performance Review Employee Name Cathy Smith Title HR Receptionist Date of Review Period 2010 Supervisor Name Shanna Avery Department Human Resource Exceeds Expectations = 5 [employee has exceeded objective‚ time and quality] More Than Satisfactory = 4 [employee has slightly exceeded either time and/or quality] Satisfactory = 3 [employee has met objective‚ may be just under objective on time and quality] Less Than Satisfactory = 2 [employee has not met objective on either time or
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that undertaking change is a natural part of business life in order to keep customer requirements‚ the need for improvements or customer demands. The organization ‘s stakeholders have to accept such change is seen as being appropriate for the specific organization and its customer will respond positively to the change. There are a number of reasons for change‚ through either incremental drift of lagging behind others or the need for a more large scale change initiative through
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