and Singapore. Their crews are attractive‚ cheerful and service-oriented. As a passenger‚ you get greeted with a smile‚ not a snarl.’ ‘It seems to me’‚ snapped Linda Church‚ HR manager‚ ‘that this sorry state of affairs is a reflection of our bad management.’ ‘For heaven’s sake‚ Linda. We’re trying to run a business not a social welfare organization. Face reality‚ customers prefer to be served by young‚ attractive cabin crew. Our competition realizes it. Listen to this. This what Malaysia
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efficient. The primary goal and motivating force for business organizations is to maximize profits and maintain efficiency. “Business is said to be a game in which the aim is to gain as much profit as possible‚ while staying within ‘the rules of the game’“(Boatright John‚ 2012)‚ which is the law. On these grounds business justifies their legitimacy‚ their conduct‚ and their decision making process. But‚ society is standing up and saying‚ ‘no‚ business has several responsibilities… not only to shareholders
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recent years about globalization‚ its impact has been both praised and criticized. Globalization is defined as the process enabling financial and investment markets to operate internationally‚ largely as a result of deregulation and improved communications. I believe the technological advances have had a positive impact on globalization. The use of cellular/mobile phones and the internet have allowed easier access to conduct business anywhere in the world. Evidence of globalization can be seen in
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1. How does the integration of HR with the organizational culture contribute to the success of Google‚ Scripps‚ and UPS? To find ideas‚ go to the corporate website for each of these companies and search for additional insights. * At Google‚ the head of HR‚ Lazio Bock‚ he always to emphasis on organization culture and business objectives. Especially‚ HR communicates to its employees extensively about business objectives‚ organizational results‚ and relevant current information. Because almost
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ROLES OF AN HR MANAGER Administrative roles The administrative roles of human resource management include policy formulation and implementation‚ housekeeping‚ records maintenance‚ welfare administration‚ legal compliance etc. i. Policy maker: The human resource manager helps management in the formation of policies governing talent acquisition and retention‚ wage and salary administration‚ welfare activities‚ personnel records‚ working conditions etc. He also helps in interpreting personnel
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Human Resource Management (HRM) is defined as a management function that deals with the recruitment‚ management‚ and development of employees in order to maximize their potential and roles in the company or organization. Not only is it utilized in personnel management but also in manpower‚ organizational‚ and industrial management. It is previously referred to as personnel management. Its functions include: Job analysis and planning‚ determining the specific personnel needs of a certain job.
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How Technology is Changing the Face of Business Today “The difference between the winners and losers in retail increasingly comes down to one factor: tech savvy” (Sherman‚ 2012). The retail marketplace is increasingly competitive and therefor undergoing constant change to attract and convert consumers. According to the survey conducted by the retail consulting firm RSR‚ “firms that outperform industry averages for annual same-store sales comparisons tend to use and understand specialized computer
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ROLE OF TECHNOLOGY IN SALES MANAGEMENT Technology is an absolute need we cannot escape from. Let’s just say‚ it has a very big role in most aspects of our lives. In other words‚ it answers most of Mankind problems. Across centuries technology evolves. The importance of technology is aiming for comfort of use in whichever form it is. It always directs for easiness in life. Take the mobile technology for example. The faster the world is moving‚ the more hi-end the features are offered. Laptop
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e-Business and Supply Chain Management: An Overview and Framework1 Forthcoming in Production and Operations Management special issue on e-Business and Supply Chain Management M. Eric Johnson Center for Digital Strategies Tuck School of Business Administration Dartmouth College Hanover‚ NH 03755 www.tuck.dartmouth.edu/digitalstrategies m.eric.johnson@dartmouth.edu phone: 603-646-0526; fax: 603-646-1308 Seungjin Whang Global Supply Chain Management Forum Graduate School of Business Stanford
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History of human Resource Management Some of the vital principles of HRM were used in prehistoric times‚ like mechanisms being developed for selecting tribal leaders. Knowledge was recorded and passed on to the next generation about safety‚ health‚ hunting‚ and gathering food. 2000 BC to 1000 BC saw the development of more advanced HR functions. The Chinese are known to be the first to use employee screening techniques‚ back in 1115 BC‚ while the Greeks started using the apprentice system
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