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    List of Figure Figure 1 5 Figure 2 6 Figure 3 9 Figure 4 9 Figure 5 9 Figure 6 11 Figure 7 13 Figure 8 15 Figure 9 16 Figure 10 17 List of Table Table 7 13 Table 2 19 Table 3 21 Executive summary This report refers to an evaluation and recommendations on the current market situation of L’Oreal Paris. A brief introduction of the background of L’Oreal Paris and the product category which L’Oreal Paris exists will be also explained

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    1. (TCOs C‚ H) Describe customer perceived value‚ total customer benefit‚ and total customer cost. How do the total customer benefit and the total customer cost affect the consumer’s perception? Explain. (Points: 5) Total customer benefit (TCB) is the value the customer expects to see from the product‚ services and assets.   Total customer cost (TCC) is the bundled expected cost to achieved the benefit.   Customer perceived value (CPV) is the customer’s evaluation on difference between TCC and TCB

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    variables have to be carefully managed by the organisation to meet the need of the defined target group. In this essay‚ we are going to focus on the "product" variable of the marketing mix. Phillip Kotler has defined the product as: "anything that can be offered to a market to satisfy a want or need" (Philip Kotler‚ Marketing Management‚ 2000). The product‚ but also its name and packaging‚ have a major impact on the brand positioning. They are fundamental tools in helping the company to induce trial and

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    Bibliography: Philip Kotler‚ 2009. The Economist. [Online] Available at: http://www.economist.com/node/14301365 [Accessed 01 October 2012]. QuickMBA.com‚ 2012. QuickMBA.com Strategic Management. [Online] Available at: http://www.quickmba.com/strategy/porter.shtml [Accessed

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    database that contains the preferences and requirements of repeat Ritz-Carlton guests‚ and the CARE (Clean and Repair Everything) room maintenance system that ensures all guestrooms are 59 A Framework for Marketing Management‚ Fourth Edition‚ by Philip Kotler and Kevin Lane Keller. Published by Prentice Hall.

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    3.0. REVIEW OF LITERATURE According to James F. Engel and Roger D Blackwell‚ (1986)‚ noted that the behavior is likely to show variations from individual to individual‚ from product to product and from an individual of one region to individual of another region. Thus analyzing the consumer behavior is a prerequisite though the process is highly complicated. At the same time‚ a firm’s ability to establish and maintain satisfying exchange relationships depends on the level of understanding of buying

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    References: • Marketing Management – Philip Kotler ‚ McGraw-Hill‚ 2006. • Strategic Marketing For Health Care Organizations: Building A Customer-Driven Health System - Philip Kotler ‚ Joel Shalowitz ‚Robert J.Stevens ‚ Prentice Hall‚2008 . • Financial Management –Khan M.Y. and Jain .P.K ‚Tata McGraw Hill Publishers ( 2000) • Financial Management – IM Pandey

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    and come up with a plan of action that would help in its progress. This task is unduly challenging as it faces many competitors and any error or lapse of judgement may adversely affect the future of the company. E-commerce in China: According to (Kotler et al‚ 2012) ‘The digital revolution has created an Information Age that promises to lead to more accurate levels of production‚ more targeted communications and more relevant pricing’. In western countries e-commerce is not only a great asset in

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    Kotler 4P’s of marketing Faculty of Business and Management University of Balamand January‚ 2011 Copyright © 2011 All Rights Reserved Acknowledgement Thank you Dr. Fadila for your continuous support and the perseverance‚ tolerance that you have provided us throughout the semester. Table of Contents Acknowledgement ii Table of Contents iii Chapter 1 1 Introduction 1 Chapter 2 4 Body 4 Chapter 3 7 Model Application 7 Chapter 4 9 Conclusion 9 List of References:

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    well. Where it mainly attacks innovation and intuition of decision making and the creativity could have been applied by human. According to Philip Kotler “ A marketing information systems consists of people‚ equipment‚ and procedures to gather‚ sort‚ analyze‚ evaluate‚ and distribute needed‚ timely‚ and accurate information to marketing decision makers (Kotler 2005).” Business process is a network of activities‚ resources‚ facilities and information that interact to achieve some business function

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