Operations Management Chapter 1 – Operations and Productivity PowerPoint presentation to accompany Heizer/Render Principles of Operations Management‚ 7e Operations Management‚ 9e © 2008 Prentice Hall‚ Inc. 1–1 Outline Global Company Profile: Hard Rock Cafe What Is Operations Management? Organizing to Produce Goods and Services Why Study OM? What Operations Managers Do How This Book Is Organized © 2008 Prentice Hall‚ Inc. 1–2 Outline - Continued The Heritage of Operations
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6/hour 6 orders x 4 hours = 24 orders Therefore Kristen can fill 24 orders each night. 3. How long will it take her to fill a rush order? A ‘rush’ order will still take 26min as this is how long the operations time is. None of the processes can be eliminated with rush orders therefore the operations time cannot be minimized. 4. How busy (utilization) will she be? With processing 24 orders each night over four hours‚ Kristen will be fully utilized with the time activated equaling the time available
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An operation is composed of processes designed to add value by transforming inputs into useful outputs. Inputs may be materials‚ labor‚ energy‚ and capital equipment. Output may be a physical product or a service. A metric used to measure the rate at which potential output levels are being met or used. Displayed as a percentage‚ capacity utilization levels give insight into the overall slack that is in the economy or a firm at a given point in time. Using the data provided in the case‚ we are able
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Operations Management and Ethics Operations management may be defined as the design‚ operation‚ and improvement of the production system that creates the firm ’s primary products and services‚ or‚ as Chase‚ Jacobs & Aquilano (2006) state "operations management is about getting the day-to-day work done quickly‚ efficiently‚ without errors‚ and at low cost". Operations management is critically important in any organization or business nowadays. Operations management is one of the three major functions
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• Deadlock may be difficult to detect – Often timing sensitive • What to do about deadlocks: – – – – Understand them Model them Develop ways to detect them Develop ways to avoid them Brian Mitchell (bmitchel@mcs.drexel.edu) Operating Systems 3 Resources • Deadlocks occur when processes have been granted exclusive access to resources – Resources include semaphores‚ devices‚ files‚ … • Resources come in two types: – Preemptive resource: A resources that can be taken away from a process
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Chapter 13 – Aggregate Planning Operations Management by R. Dan Reid & Nada R. Sanders 4th Edition © Wiley 2010 © Wiley 2010 1 Learning Objectives Explain business planning Explain sales and operations planning Identify different aggregate planning strategies & options for changing demand and/or capacity in aggregate plans Develop aggregate plans‚ calculate associated costs‚ and evaluate the plan in terms of operations‚ marketing‚ finance‚ and human resources Describe differences
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ASSIGNMENT #2 SELECT ONE INOVATIVE PRODUCT FOR YOUR COMPANY WHICH YOU ARE GOING TO INTRODUCE IN THE MARKET.ON THE POIN OF VIEW FIND OUT OUR MISSION AND VISION OF MY COMPANY. AND SHOW YOUR MARKETING STRATEGY AND USE FOUR P’S ON YOUR STRATEGYS. ANSWER ZAFIRAH Company Mission: Our philosophy and core values are centered on our desire to provide the safest and most reliable products and services to our customers‚ employees‚ medical professionals‚ and stockholders. Our consistent market growth and
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Chapter 01 Introduction to OM 1. As a service business‚ the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company. True False 2. Operations managers are responsible for managing systems that produce goods and/or provide services. True False 3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time. True False 4. Operations‚ marketing
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Management Accounting‚ Cdn. 6e (Horngren/Sundem/Stratton/Beaulieu) Chapter 1 Management Accounting and Management Decisions 1) Both internal managers and external parties use accounting information. Answer: TRUE Diff: 2 Type: TF Page Ref: 16 Objective: 8 2) Internal accounting reports must follow generally accepted accounting principles and account for assets at historical cost. Answer: FALSE Diff: 2 Type: TF Page Ref: 16 Objective: 8 3) Organizations that
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process create value for customers and solve their problems. Production and operations management talks about applying business organization and management concepts in creation of goods and services. 1.1. PRODUCT Though many authors define the product with Consumer orientation‚ it is better for us to deal with different angles‚ because it will be helpful for us to understand the subject of production and Operation Management. (i) For a Consumer: The product is a combination of or optimal mix of
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