It is vital for a business to be innovative especially in this modern era where the market is highly competitive all over the globe. Crafting an innovative culture and organization has become one of the challenging issues that 21st century managers will have to face and tackle it. To be innovative is to introduce new ideas successfully whereas culture carries the meaning of certain ways of life like beliefs‚ values and behaviors that are shared among a particular social group (Jennex‚ 2008‚ p.107)
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ASEAN was created on August 8‚ 1967 by five founding members; Thailand‚ Indonesia‚ Singapore‚ Malaysia‚ the Philippines. Malaysian foreign minister Ismail Abdul Rahman said at that time: ‘we have to come to a profound shared realization that we will not be able to survive as independent nations for long…‚ unless we think and act at the same time as residents of Southeast Asia’ . At perilous times when the nation-states were pressurized into joining either one of the two major blocs‚ Southeast Asian
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answers are below. 1) Does the required work schedule stated above meet your needs? Yes. This schedule works quite well for me. 2) Explain what customer service means to you. Customer service...well‚ I kind of think it’s a dying art. Hardly anywhere I go‚ do I see people who really know what it means to "serve" their customers. Or‚ maybe they know‚ but just don’t care. Though I suppose it shouldn’t‚ this often surprises me. In fact‚ it surprises me so much so‚ that when I am served
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Available on the iPad THE 50 MOST INNOVATIVE COMPANIES April 15‚ 2010‚ 5:00PM EST The 50 Most Innovative Companies For the first time since Bloomberg BusinessWeek began its annual Most Innovative Companies ranking in 2005‚ the majority of corporations in the Top 25 are based outside the U.S. The reason: the new global leaders coming out of Asia By Michael Arndt and Bruce Einhorn In the past decade‚ as the U.S. was losing an estimated 2.4 million factory jobs to China‚ the Economic Policy Institute
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ASSIGNEMENT TASK/ DESCRIPTION Task 1: Identify the main stakeholders for the two sustainable ideas generated in Assignment #2 and describe characteristics of stakeholders. How these stakeholders can be influenced to support the creative and innovative ideas from Assignment #2. This provides evidence for grading criterion 3.1 Task 2: Create a plan for communication with the stakeholders about the two sustainable ideas generated. The plan must have ways to getting feedback from the stakeholders
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In order to survive in today’s businesses‚ innovation is needed to help companies or organizations in demanding creative solutions to overcome problems by increasing competitive advantage. Companies create novelty in their product or services offerings by doing something no one does like introducing first invented Iphone to the world. Innovation can also helps offering novelty in ways to compete by having a business deal faster and effective through online video conferencing
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Work Related Project Question 1 Excellence in customer service is the objective of all organisations wishing to be successful. However‚ there is often a gap between customer expectations and management perceptions of customer expectations. Organisations often fail to get close to their customers and correctly read their expectations. Other reasons for customer service problems include: * not listening to or collecting information from customers * poor‚ or no‚ focus on the actual design
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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organisation identifies the key characteristics of products and services and their effect on the market. At braaap their main product is superlight motorcycle’s design and test in Australia. Also they organized superlight riding and racing‚ and how braaap run a business online and how it is success. Products and services All braaarp motorcycles are design and tested in Australia‚ because it is an online shop they got a well organize and a good services. Customer can choose their own plastics colour
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