Semester 1 2009/2010 Tutorial Lecture 1 : Introduction to Engineering Management 09/09/09 1. Explain how’s Bloom’s Taxonomy can be used justify the perception that engineers are paid more than technicians. 2. What manager types and roles are best suited to middle managers? 3. Explain how engineers can be effective in the general management of a technically oriented organization. 4. What is the importance of forecasting in supply chain design‚ planning and operation? Lecture 2:
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Running head: OPERATIONS SERVICE MANAGEMENT Operations Service Management Name: Institution OPERATIONS SERVICE MANAGEMENT Introduction Operations management is the process by which the managers in an organization ensure that all the services delivered by the organization are efficient using as little resources as possible. The essay uses the electronic business as the example in this case. Service people are the members of staff that help to attend to the clients or customers. In short
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interaction with its external and internal environments. The contingency viewpoint of management This viewpoint is useful because of its diagnostic approach‚ because it clearly departs from the one-best-way approach of the traditionalists. It encourages managers to analyse and understand situational differences and to choose the solution best suited to the organisation‚ the process and the people involved in each situation. The quality viewpoint of management This viewpoint emphasizes achieving customer
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WHAT IS THE ROLE OF THE PROJECT MANAGER IN A CONTRACT RESEARCH ORGANIZATION (CRO)? Kim M. Boericke Senior Director‚ Global Project Management inc Research Abstract: In the clinical research setting‚ a project is a unique clinical trial. Within a contract research organization (CRO)‚ a project manager is the: Project team leader‚ primary point of contact for the team and the client‚ client advocate within the CRO‚ manager of project change‚ and internal business development representative
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mmuniBeroepen van de toekomst: wat doet een Community Manager precies? Since big companies have seen the importance of social network sites to promote their brand‚ it seems like there is a rising demand for community managers. Although this new kind of profession is still in full development and the description of this internet job is rather vague‚ the job is surely indispensable according to some. Some four or five years ago the job title emerged for the first time but before that the leaders
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systems. From an operational standpoint‚ the majority of IT manager responsibilities involve testing the integrity and performance of various information networks and software applications. Of course‚ since technology tends to evolve rather quickly‚ the IT manager must also periodically review and evaluate how current systems and applications are meeting the needs of the company or organization. This means that a successful IT manager should be able to identify and implement new technologies to
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power. People follow leaders because they have power and people will follow them‚ the leaders get the power to lead. French and Raven (1959) identified that the power bases that managers can use are aimed to influence employees which include two types of personal power: expert power (respect accorded because of knowledge or skill and referent power (personal identification with and desire to emulate the leader). Three types of position power: (1) reward power (positive control of sanctions)‚ (2)
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Middle Managers Middle management is the intermediate management of a hierarchical organization‚ being subordinate to the senior management but above the lower levels of operational staff. Operational supervisors may be considered middle management or may be categorized as non-management staff‚ depending upon the policy of the particular organization. Middle management may be reduced in organizations as a result of reorganization. Such changes include downsizing‚ delayering and outsourcing. The
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Leadership Characteristics Executive summary: Since early beginning of the last century‚ the leadership has emerged as an important issue in the business regard of the dramatic transformation in the world economy. Thus far‚ the following report represents an attempt to shed the light on the leadership issue. In order to provide a hint of the leadership meaning‚ the report will demonstrate brief idea about some of the leadership theories which perceive
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drive sales to support our annual business goals. Long term is to have consumers fall in love with our brand experience so that other brands are far second‚ third choices or no choice at all. 9. What do you think are three key abilities of a good manager? ** Be an active listener‚ encourage
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