EFFECTIVE COMMUNICATION SKILLS FOR GOOD CUSTOMER SERVICE PRESENTED BY OLUWASEGUN JAMES TABLE OF CONTENTS Table of Contents Page Title Page 1 Table of Content
Premium Customer service Communication Nonverbal communication
Leadership Characteristics Executive summary: Since early beginning of the last century‚ the leadership has emerged as an important issue in the business regard of the dramatic transformation in the world economy. Thus far‚ the following report represents an attempt to shed the light on the leadership issue. In order to provide a hint of the leadership meaning‚ the report will demonstrate brief idea about some of the leadership theories which perceive
Premium Leadership Management
Characteristics of Personhood Rationality The ability to reason is seen as being one of the defining characteristics of personhood. Rationality can be summarised in our ability to make considered choices and decisions at a higher intellectual level. Rationality is illustrated in our ability to justify our thoughts and actions through reason‚ scaled to emotional or practical variables. Aristotle considered that the thought-processes that precede our actions are pivotal to personhood. Such thought-processes
Free Human Morality Religion
Audience Characteristics When preparing a presentation concerning sales data to a diverse group of managers‚ sales persons‚ and customers; attention to the differences and similarities of the group need to be considered. The amount of technical information and understanding among the differing groups varies and this requires the ability to formulate a presentation that puts an emphasis on finding the way to communicate the information to each individual within the group that is easily understandable
Premium Knowledge Audience Audience theory
Diana Carter Sociology 201 Bureaucracy and its Characteristics According to the Webster’s dictionary bureaucracy is a complex structure of office‚ tasks‚ and rules in which employees have specific responsibilities and work within a hierarchy of authority. Bureaucracy is all around us. Bureaucracies are found in our government‚ corporations‚ schools‚ and the everyday workforce in general. All bureaucrats answer to the chain of command that keeps responsibilities and assignments in order to
Premium Bank Cheque
Characteristics of Persuasion 301/ Social Psychology Characteristics of Persuasion Persuasion surrounds us; it is everywhere that humans exist. From politicians‚ teachers‚ religious leaders‚ police officers‚ sales persons‚ family and friends‚ we are literally surrounded. Anytime you log onto the internet and see an ad‚ when you are cruising down the road and see a billboard‚ when you pick up a sales ad for your favorite store‚ when you read reviews of a book before purchasing it‚ it is all
Premium Attitude change Persuasion Self-esteem
Character characteristics From reading the book named The Outsiders By S.E. Hinton‚ I found that Ponyboy was the character that has many similarities to me. I can relate to him since he is very athletic‚ smart‚ kind. I think that I do not connect to any other character like I connect to Ponyboy. The first characteristic we have in common is how both of us are very athletic. Ponyboy and I‚ play a variety of sports. Ponyboy is very athletic because he is on the track team for his school. I have
Premium High school Association football Play
industrial revolution. 1. Foraging Societies When human beings did not know how to dominate land and domesticate the animals‚ they had to live together‚ share work‚ use fresh water carefully and also migrate gregariously if anything went wrong‚ for example‚ if rivers dried up or they run out of animals. Usually men were hunters and women were gatherers in those societies and this caused matriarchy because men were always in danger during hunting and generally hunter members returned home -cave- with
Free Sociology
HONORS PHYSICS CH. 14 WAVE PRACTICE PROBLEMS 1. The period of a wave is 0.0300 seconds. It travels at a velocity of 10.0 m/s. Determine the frequency and the wavelength. 2. A wave having a wavelength of 4.0 meters and an amplitude of 2.5 meters travels a distance of 24 meters in 8.0 seconds. Determine the frequency and the period of the wave. 3. While hiking through a canyon‚ Noah Formula lets out a scream. An echo (reflection of the scream off a nearby canyon wall) is heard 0.82
Premium Wavelength Sound Frequency
SYNOPSIS of THE POWERPUFF GIRLS PROJECT We decided that the best way to impact our community was to change the way people think thus changing their reality. The Powerpuff girls project was situated at the Amani Na Wema Children Home. Our chosen topic was to give the same leadership seminar we received from Mrs Ogalla in a manner in which they could understand. We taught kids between the ages of 10 and 15 years of age. This was so as to equip them with the tools they required to brighten their
Premium