identify and explain four characteristics of services and the implications of each to the marketing of services Services are activities performed by the provider‚ unlike physical products they cannot be seen‚ tasted‚ felt‚ heard or smelt before they are consumed. Services are intangible‚ they do not have features that appeal to the customer’s senses‚ their evaluation‚ unlike goods‚ is not possible before actual purchase and consumption. The services have unique characteristics which make them different
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Executive Summary In completing the survey it was evident that workplace discrimination is not as common as it is widely thought to be. The survey results showed that most people in this day and age have never experienced discrimination. Out of the ten surveys conducted only one individual from the general public had experienced discrimination in the workplace. To eliminate this sort of behaviour‚ a no tolerant attitude should be put in place. This would include the laws being tougher in order to
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Managing Stress in the Workplace Effective Strategies for Managing Stress in the Workplace In today’s uncertain economic times‚ stress in the workplace is taking its toll on managers and employees from Wall Street to Main Street. Dealing with stress regarding budget cuts‚ possible layoffs‚ diversity issues‚ personality conflicts‚ and a wide range of other concerns can cause serious implications in the workplace. Identifying potential stressors early on is crucial to the well-being of employees
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Obesity in the Workplace: Human Resource Goals Carol Cook HRA-330 June 18‚ 2012 Obesity in the Workplace: Human Resource Goals You can lose 12 inches in less than thirty days! A person can’t help but notice all the Nutri-System and Weight Watcher commercials on television‚ or the late night infomercials for that DVD that help a person look like a bodybuilder by exercising in the comfort of their own home. Obesity has become a hot topic in today’s society
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Why does empathy matter in the workplace and how would it benefit the organization and its members? Empathy is something that matters very much in my work place. Being empathetic towards people makes them feel like you understand where they are coming from and are trying to understand their situation they are
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Understanding Cultural Diversity in the Workplace Feeling like an outsider is never an enjoyable experience. As humans‚ we have a natural desire to fit within the pack‚ to be a member of the group‚ to feel like we belong. However‚ that is sometimes not how things work. With an ever changing and growing population in the United States‚ we come into contact with people from different backgrounds‚ ethnicities‚ and cultures every day. Unfortunately‚ people that do not fit into the majority come face
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THE CHANGING ORGANIZATION Our world is filled with organizations. We put our children into day-care organizations. We work at for-profit or not-for-profit organizations. We rely on organizations to deliver the services we need: food‚ water‚ electricity‚ and sanitation. We depend on health organizations when we are sick. We use religious organizations to help our spiritual lives. We assume that most of our children’s education will be delivered by formal educational organizations. In other words
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Old Navy is a corporation that exhibits all of the characteristics of a business in an industry where good tactical management is the key to long-term success and survival. There can be little doubt that the backbone of every successful business or company is its staff of employees. Employees are the vital parts of the business machine that can aid in its success or contribute to its failure. It is‚ for this reason that it is imperative to possess the ability to acquire and maintain effective employees
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Bullies in the Workplace One of the common issues that workers have to deal with is workplace bullying. There is a difference between workplace bullying and harassment. “Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes harm. It can include such tactics a verbal‚ nonverbal‚ psychological‚ physical abuse‚ and humiliation (Wikipedia‚ 2016)”. Bullies intimidate people whom they perceive as being weak; in fact‚ they believe that they are better than their
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Motivation in the Workplace PSY320 Nathan Kositsky Introduction According to “Merriam Webster.com” (n.d.) website‚ motivation is factors within humans or other animals that arouse and direct goal-oriented behavior. The goal for maintaining a motivated workforce should be paramount for any organization. Employees that are intrinsically motivated and likely to be more productive‚ less likely to be absent from work‚ and less likely to be a distraction. Employees are different
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