The customer as co-producer Solveig Wikström - School of Business‚ Stockholm University‚ Stockholm‚ Sweden Introduction A look at what is happening in the world of business today shows that the focus of business development is now gradually moving away from products and factories. Instead‚ interest is concentrated on the various processes taking place around the customer. This orientation is not new. Concepts such as “customer orientation”‚ “close to the customer”‚ “customer segmentation” and
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“increased their capacity to make linerboards--a main ingredient in cardboard boxes” as a result‚ “the new capacity torpedoed prices” (Palmeri‚ 1999). However‚ Mr. Smurfit refrained from building new plants and “shut down four of Smurfit-Stone’s plant‚ and stated “If you bring on new capacity‚ bring it on to meet demand. Don’t destroy your own market.” (Palmeri‚ 1999). Although risky‚ Mr. Smurfit’s move reduced capacity and later introduced a price increase to linerboards
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assignment takes a look at a Singaporean entrepreneur‚ Charles Wong whom together with his brother‚ Keith‚ established a popular Singapore brand‚ Charles & Keith‚ famous for women’s footwear and accessories. In this assignment I will look at the entrepreneurial journey of how Charles started with very humble beginnings‚ only to grow the chain into an international successful brand valued at S$200 million. I will also look at the way Charles & Keith approached their business using the various
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The Salomon & Co.[1] case brought about the most significant decision ever laid down in Company Law. The House of Lords decision is the leading authority on the principle that the company [2]‚ which is incorporated under the Companies Acts 1963 is a separate legal entity‚ separate from its members and capable of having a corporate personality of its own‚ as Lord MacNaghten stated in Salomon “a different person altogether”[3]‚ from that of the members‚ almost depicting a fictional character capable
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Based on my working experience‚ co-workers who I have worked with can be classified into four types. The first type‚ I call the commoner. This kind of co-workers is typically a good person and he or she usually causes very little trouble. This type of co-worker is friendly‚ helpful and usually participated in every meeting.If I get along with this type is generally a breeze‚ tasks would be finished on time. When I worked in a project and they were my team member‚ it was grateful for working at least
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Introduction GAP Inc has been a member in the family-clothing-store industry for 43 years. They are one of the top four companies with a 16.3% market share as of 2010 (Van Beeck‚ 2010). They have a chain of stores that include GAP Inc‚ Old Navy‚ Banana Republic‚ Piperlime and Athleta. Between 2002 and 2010 GAP has implemented multiple strategies to accommodate changes in technology and the economy that have driven the strategies of all of the major competitors in the family-clothing-store industry
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JPS 447 Ms. 10 April 2012 Reflections on Co-Facilitation Co-Facilitation is a process that can either be very rewarding experience wherein a small group of people meet regularly to complete an assigned project. There is supposedly strength in numbers and the work load is divided up according to the number of people and their level of expertise. Dividing up the work load is certainly not the only advantage. Team collaboration is very important and the gathering and sharing of information
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Indeterminate Liability Liability is indeterminate only when the number of claims or the size of the claims cannot be realistically calculated. Therefore‚ indeterminacy depends upon what the defendant knew or ought to have known regarding the number of claimants and the nature of their likely claims. Hence‚ liability will not be imposed if it may lead to liability in an indeterminate time to an indeterminate class. In assessing indeterminacy in this case‚ 23andMe is a genome-testing organisation
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Faverty v McDonald’s Restaurants of Oregon‚ Inc. 892 P.2D 703 (CT. APP. OR. 1995) Facts: Matt Theurer was an 18 year old adult that worked at McDonald’s part time. His friends and family worried about him because he had many extra-curricular activities‚ worked for the National Guard‚ and worked for McDonalds. McDonald’s informal policy did not allow high school students to work more than one midnight shift per week or split shifts. There was a special clean-up week McDonald’s held‚ Theurer worked
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After the closure of Turner Trucks workshop‚ because of economic downturn‚ competition and decline in customers‚ Ralph Turner was jobless. He found a job at Thomas Motor Co. at a low salary as there were no other alternatives available. Robbins‚ the workshop foreman‚ perceived that Ralph was happy with this because he felt lucky to have found the job. The major issue in this case is the temperamental behaviour of Ralph. Some examples of his explosive behaviour are; complaining about the workshop
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