UNIVERSITY Of ZIMBABWE FACULTY OF COMMERCE TOURISM‚ LEISURE AND HOSPITALITY STUDIES DEPARTMENT ROOMS DIVISION MANAGEMENT THM208 YEAR 2012 LECTURER: MRS. D ZENGENI Time table Monday 11.00-13.00hrs Tuesday 11.00-12.00hrs Preamble This course is designed to introduce students to the principles of accommodation management in hospitality industry. Emphasis will be placed on Rooms Divisions’ traditional role as the best generator of the hotel’s revenue as well as its principal operational
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My Bedchamber There are many rooms in a house. The bedroom is the most important room in a house. There are several reasons for why I consider the bedroom the most important one‚ among which relaxing‚ good memory and privacy are the most obvious ones. Although many places provide us with mental stability and a sense of comfort‚ we all have a favorite place. I will explain them below in detail. My room is my one and only domain where I can study‚ watch films and television‚ listen to music‚ talk
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ROOM 101 The first thing I have chosen to talk about as something I hate most is adverts. Whether its adverts on the television or in a magazine‚ they are all greatly irritating and I think many people will agree with me. I am going to talk about tele advertisements. Tele adverts are highly annoying and unwanted by everybody. For example‚ lets pretend you have just turned on the tele and have flicked onto an interesting movie. It’s a horror film‚ your favourite. Your getting really into the
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CHAPTER 1 The guest’s experience 8329 room division management h113 13 13-12-2007 16:03:30 1.1 Selection and reservation Hotel associates must look at a guest’s stay from the guest’s perspective. How does the guest experience his stay at the hotel? What does the guest need and what are his wishes? In order to fulfil these needs and wishes‚ hotels must gather as much information about the guest as possible. Therefore it is essential that hotel associates know about the different
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increased the standard of living for most people. As a result‚ many people feel that the most significant advancements in our lives have already taken place due to our high level of technology. However‚ I strongly feel that there is still a lot of room for improvement in people’s quality of life for the following reasons. Firstly‚ science has not solved many of the world’s social problems such as inequality. To explain‚ there are numerous countries that still segregate‚ suppress‚ or shun certain
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Cropp Descriptive essay Do you have a favorite room in your house? Mine just so happens to be my bedroom. My bedroom is a place where I can go to relax‚ or to have some alone time. I like my room because the design‚ layout‚ and décor were all chosen by me to suit my needs. A person walking into my favorite room is able to learn about my likes and dislikes very easily. The room describes my personality. If you were asked to describe your favorite room in your home what would you say? The walls of
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justify the methods used in rooms division to measure financial performance. Critically appraise two common performance measurement tools. This essay ill critically appraise and discuss two common methods witch are used to measure financial performance in the rooms division department ‚ the two tools that the essay will be based upon are the Average Daily Rate and GOPPAR ( Gross operating profit per available room) the essay will also discuss and justify the methods used in rooms division to measure financial
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Alvarez Aranguren Romina Miranda Claudia Writing Community Assignment # 3: To Room Nineteen Analyze the themes of freedom and emancipation in the light of the short story. Doris Lessing’s To Room Nineteern tells the story of a middle-aged woman struggling to find her inner self. At first sight‚ Susan Rawlings seemed to have a perfect life: a loving husband‚ four healthy children and a gardened house by the river. However‚ she gradually began to feel confined to her house and overwhelmed by her
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My Favorite Room Walking through the front door of my apartment‚ I enter my favorite and most relaxing place to be: the living room. Sitting in my living room I feel relaxed and stress free. The first thing I see when I walk in is my wife’s shoe rack. To the left is her creepy monkey picture. When I look to the right I can see the whole room. I try to keep it nice and clean‚ but with school work‚ it doesn’t always stay that way. As I sit down on my big comfortable couch‚ I look up at my huge three
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2193HSL Rooms Division Management Case Study Analysis 2012 Name: Wei Kei Pui‚ Maggie Student ID: S2866288 Date: January 2‚ 2013 Contents 1. Introduction 1.1 Background 1.2 Purpose of the report 2. Problem Analysis 2.1 Limited experience to manage a large scale luxury hotel 2.2 Failure to be a good role model 2.3 Traditional management style 2.4 Poor arrangement of staff orientation and training requirement 2.5 Failure to be a good leader
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