Chemical Bank : Implementing the Balanced Scorecard Submitted By : Group 12 KUSHAL KISLAY FT151093 MEHUL JAIN FT152088 SIDDHARTHA PAUL FT154003 VIVEK KHATTAR FT154063 JAYANTH SATHEESH FT152025 Background • Chemical Banking Corporation was performing a radical organizational transformation into a marketfocused and customer-focused organization after the 1991 merger with the Manufacturers Hanover Corporation. • Shift its image from a narrow provider of traditional financial services to a broader
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Case 1: Chemical Bank: Implementing the Balanced Scorecard see page 233-252 Questions for the case: 1. What does Mike Hegarty want to accomplish with the BSC ? 2. Comment on the BSC implementation at Chemical’s Retail Bank ? 3. What pitfalls need to be avoided for a successful BSC project? Balanced Scorecard Implementation Pitfalls to Avoid There are many Balanced Scorecard implementations where companies don ’t seem to get all the benefits described above. Research and experience have
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Chemical Banks – Allocation of Profits Question 1. How will you resolve the due bill controversy? Due Bill Controversy: Metro Division’s service to sell the Due Bill for the Treasury division is not recognized by the Treasury department. While Metro acted like a cost center‚ Treasury acted as profit center. When Metro Bank division reviewed the profit loss statement for the Due Bills‚ it was found that Metro division was incurring loss of $26.50 for each transaction. Consequences of Due
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also applies to our very own trusted banks. JP Morgan Chase a trusted financial institution has included itself on the list of corporate crimes. These crimes include but are not limited to rigging bids for personal investments‚ home insurance fraud‚ and overcharging the military veterans. As a result‚ Chase illegally pocketed millions of dollars from taking advantage of their clients. What makes this case very intriguing is that Chase is one of the top banks in America. Their clients put great trust
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the Case Study “Merit Enterprise Corp” Abstract In my analysis I will discuss the two different options for Merit Enterprise Corp. Should the chief financial officer (CFO) recommend Merit to get the $4 billion from a loan through JPMorgan and keep the business private or should Merit go public and issue stock in the primary market. I will go through the Pro and Cons for both options and explain which why CFO should recommend to the board to go with option 2. Analysis of the Case Study
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CHEMICAL BANK - Allocation of Profits EXECUTIVE SUMMARY The overall profitability of Chemical Bank has been negatively affected by a decrease in profit contribution from Due Bills. There is an external threat of reduced interest rates and internal threats in the form of misalignment between involved divisions. The following suggestions aim to counteract this development 1. Increasing sales volumes of Due Bills a. Allocate 100% of profits from customer fees to Metro b. Aligning Metro’s
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Harvard Business School CHEMICAL BANK Allocation of profits Chemical Bank Sixth Largest U.S. commercial bank in 1983 With 20‚000 employees Having $ 46.9 billion in assets Offered a broad range of financial services throughout the world. Major Profit centres Chemical Bank Personal and Banking Services group World banking Group Treasury Group Areas involved in Due bills controversy Personal and Banking Services group Metropolita n Division Trust and Investment Division Treasury Group
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Case #2: W-G-P Chemical Company John White‚ vice president of distribution for W-G-P Chemical Company‚ was preparing for the annual strategy review session conducted by the firm’s executive committee. He was charged with the task of evaluating his firm’s logistics costs and customer service capability for his firm’s packaged dry and liquid agricultural chemicals. W-G-P Distribution Systems Figure 1 outlines the existing logistics system for W-G-P Chemical Company. Four types of facilities:
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major banks which includes Citibank‚ Chase Manhattan‚ Chemical Manufacturers Hanover were the first who introduced Electronic Banking and offering home banking services. While many financial institutions took steps to implement electronic banking in mid 1990s but customers were hesitant to get use of monetary transactions through websites. Therefore companies such as America Online‚ Amazon.com and Ebay widespread the idea of paying items through online. In 2000‚ 80 percent of the U.S banks offered
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striving to improve its services throughout the world. This application story focuses on how Chase Manhattan Bank is using process simulation technology to improve the way it is managing its businesses. It will focus on the business applications that have been modeled and how this technology has fundamentally changed the way certain business areas manage their environment. The Chase Manhattan Bank has also developed a graphical front-end user interface to the simulation tool‚ ServiceModel‚ to be used
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