services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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Name: Keziah V. Cuyom Section: 9 - Malaya Topic: Types of Chemical Reaction A chemical reaction is a process that is usually characterized by a chemical change in which the starting materials (reactants) are different from the products. Chemical reactions tend to involve the motion of electrons‚ leading to the formation and breaking of chemical bonds. There are several different types of chemical reactions and more than one way of classifying them. Here are some common reaction types. However‚ if
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Term Paper On Management Control System Topic: Recent Balance Scorecard Theory & Practices Of Bangladeshi Company SUBMITTED TO: Md. ABUL KASHEM Associate professor SUBMITTED BY: RIFFAT ARA RAFIQ; ID: 61018-11-061 SESSION: Fall’ 2011 DATE OF SUBMISSION: 26th DECEMBER ’2011 DEPARTMENT OF MANAGEMENT INFORMATION SYSTEM Acknowledgement I express my gratefulness to Almighty Allah for his kindness‚ which enabled
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Chemical equations are the symbolic representations of chemical reactions that are made up of reactants and products. It is made up of the chemical formulas of the reactants and the chemical formula of the products. The reactants are the substances or chemicals that takes part in during a reaction and the products are the chemicals are the substances that result from the chemical reaction. Reactants are on the left side of the chemical equation and the products are on the right side of the chemical
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Chemical Reactions Lab Objectives: 1. To examine a variety of reactions including precipitation‚ acid-base‚ gas forming‚ and oxidation-reduction reactions. 2. To identify the products formed in these reactions and summarize the chemical changes in terms of balanced chemical equations and net ionic equations. 3. To identify the species being oxidized and reduced in oxidation-reduction reactions and determine which species is the oxidizing agent and the reducing agent. Chemical equations represent
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9 - 2 0 1- 0 3 3 REV. AUGUST 6‚ 2003 GEORGE CHACKO PETER TUFANO Diageo plc Ian Cray‚ Diageo plc’s Treasurer‚ looked out of his office window onto the busy streets of London in October 2000. The London-based consumer goods company Diageo had recently announced its intention to sell its packaged food subsidiary‚ Pillsbury‚ to General Mills. Earlier in the year‚ Diageo also announced its intent to sell 20% of its Burger King subsidiary through an initial public offering during 2001‚ to
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management accounting (SMA) o Definition o Components of SMA o Does SMA still exist; or‚ what is it becoming? The balanced scorecard o Its origins and its purpose o Elements and characteristics of a balanced scorecard o Designing a balanced scorecard o Features of a balanced scorecard o Why has the balanced scorecard stood the test of time? o Critique of the balanced scorecard Roles of management accountants in accounting for strategic management Chapter summary Recommended reading
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within Asia. - Clients can benefit from in consistency in products‚ delivery‚ and services. - Only balanced card issuers are able to deliver local-currency and local-language programs to clients worldwide by using its own proprietary systems and customer service operations. b. Technological: - New technology required major investments in people‚ risk‚ and technological services that some banks were not ready to make or had the assets to make happen. -Citibank invested millions of dollars
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A Balanced Use of Educational Media Is there a balance in multimedia education? I disagree. Has the new wave of technology taken over the classroom? With the fast rise of technology‚ growing every day I agree that electronic media has its place. Today’s society has a balance of electronic educational media readily available. There is no excuse for American not to be well educated. We have students coming out of high school that cannot read or write‚ but they are graduating. Are we really
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Kentucky Derby. On the first Saturday in May‚ the granddaddy of horse race – the Kentucky Derby is run at Churchill Downs in Louisville‚ Kentucky Derby. The amount of money bet‚ in millions of dollars‚ on this race for the file named DERBY5 on the CD. Build an extrapolative model for the amount bet and provide a justification for the model. Use linear and/or nonlinear trends to build the model. Once you have chosen your preferred model‚ use it to forecast the amount bet in 1993 and 1994.
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