could really be seen during the planning of the event and on the day itself which was a positive aspect. The teams which encountered a major problem on the Event day were ours‚ the escorts of guest speakers. During the process of our task‚ security had witness us with a staff key card‚ allowing guest speakers into the institute. Following this‚ security confiscated the key card which jeopardized the whole Event day. Fortunately‚ however the keycard was taken just after the third speaker had arrived
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Commercial hospitality is just extension of hospitality in the home. Do you agree? Hospitality is a difficult concept to define; numerous authors suggest it is both a social and commercial activity (Lugosi 2008). Nevertheless it’s important to highlight a dominant theme in accepted definitions of hospitality. Brotherton (1999) defined hospitality as “a contemporaneous human exchange‚ which is voluntarily entered into‚ and designed to enhance the mutual well-being of the parties concerned through
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the needs and satisfactory of a guest or customer . As what I had said this is a primary and leading industry in our generation today‚ so we expect a lots of competitors‚ and that’s the big reason why we should keep our establishment unique from other. Unique is a key word that we need to get the satisfaction of the customer or guest. We need to be unique in the sense that we can caters all the needs and wants of a guest within your establishment ‚ give
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Cornell Hospitality Quarterly http://cqx.sagepub.com/ Hotel Guests ’ Responses to Service Recovery: How Loyalty Influences Guest Behavior Pablo Zoghbi-Manrique-de-Lara‚ Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana Cornell Hospitality Quarterly published online 28 November 2013 DOI: 10.1177/1938965513513348 The online version of this article can be found at: http://cqx.sagepub.com/content/early/2013/11/27/1938965513513348 A more recent version of this article was published on - Mar
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Name:_____________________ Test #2 HMGT 0210: Legal Issues Fall 2012 Multiple Choice (30 points) Identify the choice that best completes the statement or answers the question. ____ 1. Which of the following is not outlawed by the Civil Rights Act of 1964? a.|Discrimination based on religion| b.|Discrimination based on sex| c.|Discrimination based on national origin| d.|Discrimination based on color| ____ 2. Which of the following types of establishment was barred from discrimination
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tavern and pub and a restaurant twice. Each time its form changing. TheAshley House has 2 stories the first having the dining and drinking areas and the second the restaurant offices. During its tavern days the second floor had bedrooms for overnight guests and there were cock fights and boisterous parties. Elderly Spirits The basement of the restaurant is inhabited by spirits. An employee on a cigarette
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The streamlined secure payment system requires that the guest successfully check in before the host gets paid‚ so the success of the booking is partially determined by the guest. They also have a "Shout Out" feature lets travellers post requests for potential hosts to contact them and offer their availabilities. Not only does this drastically cut down on search time
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LA CONSOLACION UNIVERSITY PHILIPPINES College of Hospitality Management Catmon‚ Malolos City‚ Bulacan Practicum Part – 1 Report BarCIE International Center Catmon‚ Malolos City‚ Bulacan Presented to: Mr. Michael B. Carreon Practicum Coordinator In Partial Fulfilment of the Requirements for the Degree of Bachelor of Science in Tourism Management (BSTM) Presented by: Chelsea Jane O. Ramos BSTM 2 SY 2013-2014 TABLE OF CONTENTS Acknowledgment...…………………………………………………………
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individuals and people discover that their existing or new needs and wants can be satisfied with products and services of others; in your case‚ your restaurant. The question is - do you need a marketing plan for your restaurant or are you waiting for guests to come in? If you are full every shift‚ maybe not. Unless you want to achieve greater profits‚ however a marketing plan means thinking in advance. Don’t wait until the revenue goes down to do it. Do it before and fill your seats. In order to get
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and exchange technical knowhow so as to enhance public awareness on vocational education and skills training. The uniqueness of the Event This uniqueness of this event is that the competition and the carnival is processing on the same time. The guests can see the exciting competition and try the same time. In this carnival has a series of Skills Connect DIY activities are specially designed for the public to discover skills for example DIY LED Circuit‚ Goal Painting‚ and Button Badge as well. It
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